eFax Blog

POTS: The End of An Era and Start of New Beginnings

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Plain Old Telephone Service

After a remarkable 100-year run, the FCC is officially encouraging the transition away from traditional analog copper POTS (Plain Old Telephone Service) – the copper wires connected to a standard telephone, providing power and connectivity to a telephone provider’s central switching system.

The old-fashioned copper wires have been known for their business uses, including analog fax, voice, and alarm lines. However, holding on to the traditional copper wires, which make up the foundation of this aging infrastructure, could cause major disruptions to your organization’s workflow in the ever-evolving technological landscape. Now is the time to act.

Understanding the Regulatory Landscape

While the FCC has not mandated the decommissioning of POTS lines outright, significant regulatory changes have been made. Specifically, in FCC Order 19-72, adopted in August 2019, the Commission granted forbearance from certain regulatory obligations imposed on incumbent local exchange carriers (LECs). These changes included a transition period during which competitive LECs were required to make alternative arrangements in affected service areas. This shift does not mean that all POTS lines must be replaced with alternative services, but it does signal a strong move away from reliance on analog copper infrastructure.

Furthermore, in a subsequent order, FCC 20-152, the Commission addressed additional unbundling requirements for non-analog DS0 loops, further encouraging the move toward modern, digital communication methods. 


The Impact on Your Business

The world we live in continues to push forward in the realm of interoperability – a world where different systems or software can exchange and make use of information through the cloud. Imagine being able to fax important documents securely and efficiently by way of digital cloud fax technology instead of transmitting information precariously by copper wire running down the side of your street. Furthermore, recent studies show companies transitioning to cloud voice more now than ever.

Traditional wired systems are being actively replaced by data-driven and wireless delivery services via cloud, which are becoming main solutions for communication as we further interoperable environments. The transition to next-generation technology has been slow, even with carriers encouraging and incentivizing customers to make the switch.

Today, there are more than 36 million active POTS lines being used to support businesses in the United States. Many large corporations and businesses lean heavily on these lines for needs revolving around their in-house fax machines. Too much time is spent scanning, uploading, faxing, and filing – the never-ending cycle of the paper-based workflow. In addition to time-consuming clerical work, these in-house fax machines require constant updates – both physical and systematic – which require manual labor and a hefty payment. Analog Fax lines tied to traditional fax machines is a serious issue as no solution currently exists when clients move to Voice over Internet Protocol (VoIP) solutions. 


The Cost 

Not only is there the issue of communication between POTS and technologically advanced systems, but there is a critical issue around cost. The cost alone to service businesses with a POTS-based infrastructure is continuing to skyrocket as the price of copper coupled with the aging copper networks are simply too high to maintain. Telecom Carriers dealing with this increased cost are passing it on to their customers, incentivizing them to convert to less expensive next-generation technology. 

While some businesses might be hesitant to make the switch, it’s important to keep in mind that the benefits far outweigh any risks or roadblocks that might arise. Businesses will, however, make one of two options when deciding to make their move: stick with their current provider, or find a new provider specifically suited to fit their migration needs. 


The Solution

We invite you to work with and trust eFax Corporate®: the secure cloud fax solution that has been trusted and relied on by Fortune 500 Companies for over 25 years. Our cost-effective, compliant cloud faxing service requires no hardware or software. 

  • eFax Corporate works seamlessly with a business’ current network operations 
  • Clients can easily integrate online faxing with existing SAP applications or use our custom Fax API to integrate to EMRs and other database systems 
  • Businesses can also integrate eFax Corporate to fax directly from multifunction printers and devices (MFPs) 
  • Internet faxing with eFax Corporate gives your business a streamlined faxing process and substantially lowers overall faxing costs 
  • Our HITRUST CSF Certified® services can help businesses meet industry-specific compliance requirements from HIPAA and HITECH to SOX, GLBA compliance and more 

Our cloud fax solution boosts interoperability by leveraging the fact that everyone already has fax technology, as it remains one of the most widely used methods of exchanging private records world-wide. 

Don’t wait – make the switch to eFax Corporate today. Cloud fax, reimagined for enterprise.

Send and receive faxes in minutes.

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Is Dropbox HIPAA Compliant for Your Medical Practice?

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Dropbox HIPAA Compliant for Your Medical Practice

The Health Insurance Portability and Accountability Act (HIPAA) is a U.S. law created to protect sensitive patient information from being disclosed without the patient’s consent. HIPAA mandates strict standards to handle Protected Health Information (PHI) and make sure medical records data is securely stored, transmitted and managed. Compliance is crucial for healthcare providers to maintain patient trust and avoid hefty fines. 

According to The HIPAA Journal, in 2023, there were 26 breaches that involved over 1 million records each, with four of those breaches exceeding 8 million records.

Many industries use Dropbox, a popular cloud storage service, to share files and collaborate. In an era when healthcare relies heavily on digital tools, providers need to be sure their tools comply with HIPAA. Find out if Dropbox meets HIPAA standards and how you can use it securely within your medical practice.  


Understanding HIPAA Compliance

Before we look closer at Dropbox HIPAA compliance, let’s dig deeper into the purpose of HIPAA and why it’s important in the healthcare industry. Compliance involves a set of regulations that protect the privacy and security of health information. 

The key regulations include:

  • The Privacy Rule
  • The Security Rule
  • The Breach Notification Rule

The Privacy Rule governs the use and disclosure of PHI. The Security Rule sets the standards to safeguard electronic PHI. The Breach Notification rule requires covered entities (providers and facilities) to notify patients of data breaches. 

Compliance with HIPAA helps make sure your patient data is handled responsibly to maintain confidentiality and prevent unauthorized access. To adhere to these regulations, you must implement physical, administrative and technical safeguards. 

So, does Dropbox make the cut?

You might also like: Hey Smart Speaker, Are You HIPAA Compliant?


Is Dropbox HIPAA Compliant?

The standard Dropbox service does not include the necessary security features or administrative controls required by HIPAA. So, Dropbox, by default, is not automatically HIPAA compliant.

However, Dropbox Business and Dropbox Enterprise offer advanced security features that, when configured correctly, can support HIPAA compliance. In order to be compliant, Dropbox needs a Business Associate Agreement (BAA) with your organization that outlines how it will protect electronic PHI (ePHI). Without a BAA, Dropbox can’t guarantee HIPAA compliance. 

So, you need to carefully review Dropbox’s offerings and configure them according to the requirements you’re bound by.


3 Key Steps to Maintain HIPAA Compliance With Dropbox

If you’re set on using Dropbox to collaborate with your healthcare team, there are steps you can take to maintain HIPAA compliance: 

  • Set up and configure your account properly
  • Manage access controls
  • Monitor and assess the risks

 Now, let’s explore each of these steps a bit further. 

1. Set Up and Configure Dropbox for Compliance

To make sure Dropbox aligns with HIPAA standards, start by choosing Dropbox Business or Enterprise. Again, these options offer more robust security features. Once you’re in, you can choose the settings that enhance security. 

First, enable file encryption. Encryption protects your data, both during transmission and when stored, so that sensitive information remains secure. 

Then, set up strong password policies — this helps prevent unauthorized access and reduces the risk of data breaches. 

Finally, use two-factor authentication (2FA). Even if your passwords are stolen, 2FA adds an extra layer of security so it’s harder for attackers to compromise your account. 

2. Manage Access Controls and Permissions

Make sure that only those who need access to ePHI can get to it. Limit access to ePHI in Dropbox by setting strict permissions and user roles. Only authorized personnel should have access to sensitive information, reducing the risk of unauthorized exposure or data breaches. 

Regularly review and update access controls in Dropbox to ensure they align with your organization’s privacy policies and procedures — this practice helps maintain HIPAA compliance while adapting to changes within your team or organization. 

3. Regularly Monitor and Assess Risks

Continuously monitor your Dropbox account for any suspicious activities. By keeping a close eye on account activity, you can quickly detect and respond to unauthorized access or unusual behavior. Implement regular risk assessments to identify potential vulnerabilities in your Dropbox setup and address them promptly. 

Keeping detailed records of all security incidents and mitigation efforts is also crucial, as it demonstrates compliance during audits and helps ensure that your organization remains aligned with HIPAA requirements.


4 Best Practices to Meet HIPAA Compliance With Dropbox

When using Dropbox in a healthcare setting, safeguarding patient data is crucial to maintaining HIPAA compliance. Implementing these best practices can help protect sensitive information from breaches and unauthorized access. 

Here’s how you can enhance the security of your Dropbox account to ensure it meets HIPAA standards.

1. Use Encryption

Ensure that files stored and shared through Dropbox are encrypted both in transit and at rest—This means your data is protected from unauthorized access while being uploaded, downloaded and stored. Encryption acts as a barrier, making it difficult for anyone without the correct decryption key to view sensitive information.

2. Enable 2FA

Add an extra layer of security to your account with 2FA. This method requires a second form of verification, such as a code sent to your phone, in addition to your password. When you enable 2FA, you reduce the risk of unauthorized logins, even if someone manages to steal your password.

3. Regularly Update Security Settings

Keep your security settings up to date and review them periodically. Cyber threats are constantly evolving, and outdated settings can leave your data vulnerable. Regular updates and security configuration reviews help you stay ahead of potential vulnerabilities and facilitate ongoing compliance with HIPAA.

4. Educate Your Team

Train your staff on HIPAA regulations and secure practices for using Dropbox. Knowledgeable employees are essential to prevent accidental breaches and make sure sensitive information is handled correctly. Regular training sessions can help your team stay informed about the latest security protocols and best practices to reinforce the importance of compliance.


How Can HIPAA Covered Entities Leverage Dropbox Securely?

Wrapping up, you can use Dropbox securely with the following practices:

  • Ensure that Dropbox provides a Business Associate Agreement (BAA) that outlines its responsibilities for protecting ePHI.
  • Set up Dropbox with all necessary security features, including encryption and access controls.
  • Regularly monitor Dropbox usage and conduct audits to ensure compliance with HIPAA requirements.

By following these steps, covered entities can leverage Dropbox to securely share documents while you maintain HIPAA compliance.


eFax Protect: A Secure, Affordable Alternative for HIPAA Compliant File Sharing

If Dropbox compliance seems complex or challenging, consider eFax Protect as a secure alternative—eFax offers cloud storage and secure faxing solutions designed with HIPAA compliance in mind

Key features include:

  • End-to-end encryption
  • Business Associate Agreement (BAA)
  • Secure document management

End-to-end encryption helps make sure your documents are encrypted during transmission and storage. Our BAA provides a formal agreement that outlines how we will protect your ePHI. And, secure document management enables you to store sensitive files without the need for physical fax machines. 

For a straightforward, HIPAA compliant solution to securely handle your healthcare documents, choose eFax Protect and get started today!


FAQ’s Around Dropbox’s HIPAA Compliance

Dropbox does not support faxing directly. To ensure HIPAA compliance, use a secure eFax service integrated with Dropbox.

Dropbox for Business can be configured for HIPAA compliance if you implement the necessary security measures and obtain a BAA.

Yes, Dropbox can be made HIPAA compliant by configuring security settings correctly and entering into a BAA with Dropbox.

Dropbox offers robust security features, but standard versions are not HIPAA compliant. For confidential files, use Dropbox Business or Enterprise with proper configurations and agreements.

Dropbox can be secure for medical records if you use Dropbox Business or Enterprise, configure the settings properly and have a BAA in place.

Send and receive faxes in minutes.

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Does CVS Offer Fax Service?

If you need to send a fax, and there’s a CVS nearby, it might seem like a convenient solution to walk in and use their fax machine. But, does CVS have fax services for the public? This article explores whether you can send a fax from a CVS location near you and lays out all of your options. 


Does CVS Offer Fax Services?

CVS does not allow customers to send faxes from a CVS fax machine, not even medical-related documents. While many CVS locations have fax machines to receive prescription documents from doctors, these are reserved for internal communication.

Unless you are employed at CVS, you will not be able to use their fax machines.

Recommended: Walmart Fax Service: Everything You Need To Know


4 Alternative to CVS Fax Services

Even though you can’t walk into your local CVS and send or receive a fax, you aren’t out of options. There are several places in most communities that will allow you to send a fax. Some of these potential alternatives to CVS fax services are:

Recommended: Where To Find a Fax Machine in the Digital Age 

1. Public Libraries

The most cost-effective way to send a fax in person is at your local public library. Many libraries offer faxing either for free or at a low rate, usually between 10 to 50 cents per page. 

However, most libraries only allow sending faxes to local or toll-free numbers and generally don’t accept incoming faxes. If you need to receive faxes, consider getting a local fax number for free.

2. Schools/Universities

If you’re a student or connected with a school or university, you can likely fax documents through your institution, especially for educational purposes. High school and college libraries, enrollment centers and financial aid offices often have fax machines available. 

Faxing at a college library typically costs between $0.10 and $1.00 per page. Some institutions may offer flat fees, free services or secure cloud faxing for students and staff. Check with your school for the most accurate pricing and options.

3. Business Centers

Business centers often offer fax services, though they may be restricted to members. You can check out:

  • Virtual office providers
  • Co-working spaces
  • Executive suites

Fees can range from 50 cents per page to $50 or more for a monthly membership. For business-related faxing, virtual fax services can be a more affordable option.

4. Offline Stores

Several retail stores and shipping centers offer fax services, including: 

At these locations, you can typically expect to pay between $1.00 and $2.00 per page. Some stores might offer flat fees for a set number of pages or bulk discounts. Shipping centers often charge a minimum of $1 per page — with higher rates for long-distance or international faxes — potentially reaching up to $3 per page. 

Note that these locations usually don’t accept incoming faxes. To receive faxes, consider an email-based service.


Why Use Online Services for Secure and Faster Faxing?

Online fax services offer a convenient, secure and efficient alternative to traditional fax machines. 

Key benefits of online faxing include:

  • A dedicated local or toll-free fax number
  • Sending and receiving faxes directly from any device
  • Managing faxes via an eFax dashboard or email
  • Receiving email confirmations for sent faxes
  • Securely transmitting sensitive documents
  • Sending large files at a lower cost than traditional faxing

Plus, there’s no need to visit a store or wait in line—everything is managed from your computer or mobile device, saving you time and effort. Online fax services also integrate with your email and digital tools, which helps you keep your documents organized.

Cost Comparison: Online vs In-Store Fax Services

Here’s a comparison of costs between online and in-store fax services:

Cost
Online FaxMonthly subscription as low as $10.99
In-Store Fax $1-$2 per page plus fees for cover sheets and long-distance faxes

eFax: A Reliable Online Alternative to In-Store CVS Fax Services

eFax provides a modern solution to fax without visiting a physical store. 

Here’s how eFax can level up your faxing experience:

  • Access your faxes anytime, anywhere.
  • Use with email services like Gmail and Outlook.
  • Sign faxes, add cover sheets and streamline workflows.
  • Send your transmissions in compliance with HIPAA and other privacy regulations.

To send a fax right away, sign up for eFax for as little as $15 for your first month

How To Send an Online Fax Using eFax?

The eFax faxing process is straightforward:

  1. Create an account with eFax.
  2. Scan or upload the document you want to fax.
  3. Provide the fax number and recipient’s information.
  4. Click the send button to transmit your fax.
  5. Receive a confirmation email once your fax has been sent.

Recommended: How to Send & Receive Faxes by Email or Computer


Going Beyond Faxing at CVS

To recap, does CVS have fax service? No. However, you have various alternatives, including public libraries, business centers and retail stores like Staples and FedEx. For a more modern approach, consider using eFax. It offers convenience, cost savings and enhanced security for all your faxing needs.

Sign up for an eFax account and start faxing today.


FAQ’s Around CVS Fax Service

Yes, many CVS locations have fax machines that are used to receive prescriptions from doctors and transmit other internal, business communications.

No, aside from receiving prescriptions from doctors, CVS does not offer fax services to their customers, even for medical documents.

Some of the alternatives to CVS fax include public libraries, schools, business centers and various retail stores. You can also send and receive faxes online with an electronic fax service like eFax.

Yes, online fax services like eFax are secure and use encryption to protect your documents.

You can send almost all documents, including contracts, forms and personal paperwork through online fax services. If you use a secure online fax solution like eFax that encrypts fax transmission, you can even send sensitive communications including medical and legal documents.

Send and receive faxes in minutes.

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Scan To Fax: How to Scan and Fax Using Mobile Phone

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Scan To Fax

The offices of the 1980s and 1990s were synonymous with the distinctive hum of fax machines, which enabled workers to share critical documents with clients and colleagues. Fax machines allow users to share a replica of a document with their contacts via a telephone line. However, as technology evolves, solutions like scan-to-fax bring it into the digital workplace. 

The secure, instantaneous nature of faxing remains vital for businesses in regulated industries like government, healthcare, legal, and manufacturing. However, traditional fax machines are bulky, expensive, and time-consuming and don’t align with modern employees’ working practices. The machines are costly to purchase, maintain, and keep stocked with ink, toner, and paper, and are inconvenient for remote employees.

As a result, organizations are seeking convenient, modern alternatives that offer the secure, instantaneous benefits of faxing. One solution for this is scan-to-fax technology, which enables users to use their send and recevie faxes and send and receive faxes whenever and wherever they need to.

70% US businesses still use faxes

What is Scan To Fax?

Scan to fax is the process of scanning a document on a smartphone and then using an online fax solution to scan and fax from phone. This approach works the same way as online faxing; users scan documents using their phone camera, the app converts the photo into fax data, and users send a fax over the Internet. A good example of scan to fax technology could be a lawyer receiving a settlement in court. The lawyer can quickly sign the agreement, take a photo of the document, and immediately fax it to all parties without waiting until they return to their office to share the document.

5 Reasons to Use Scan and Fax for Seamless Document Sharing

Key benefits of using scan-to-fax technology

Scan and fax solutions enable users to send and receive fax messages anytime and from anywhere. The benefits of using a scan to fax app include the following:

1. Convenient Messaging: Scan and fax from phone is a highly convenient approach for busy employees who don’t want to be constrained to their office desk. Scan to fax is crucial to encouraging modern working practices and allowing users to work from home, the office, an airport, a hotel, or a cafe. As a result, employees can be more productive, get more work done wherever they are, and share critical documents via fax anytime.

2. Environmentally Friendly: Traditional fax machines use significant amounts of energy and require businesses to get through reams of paper. Going paperless and removing the need for toner with scan fax technology helps businesses directly contribute to forest conservation. They can also reduce wastage, greenhouse gas emissions, and energy usage and cut the carbon emissions associated with physical document sharing.

3. Secure Data Sharing: People often need to share data as soon as they receive it, which has been simplified by digital collaboration tools, email, and instant messaging. However, these tools are vulnerable to cyberattacks and the spread of malware and viruses. Online faxing is more difficult for hackers to infiltrate, making scan and fax a more secure process for organizations to share critical documents and sensitive data.

4. Cost Savings: Traditional faxing can also be costly, with businesses not only having to purchase physical machines but also keeping them stocked with ink, paper, and toner. There may also be additional running costs like regular maintenance, fixing machine errors, or purchasing software updates. Additionally, enabling users to securely scan to fax from their phones saves the cost of traveling to the office just to send a fax.

5. User-Friendly: Scan to fax technology simplifies daily activities for employees. Users are now accustomed to quickly sharing information via email or instant chat tools. Scan and fax capabilities enable businesses to provide a secure, user-friendly solution that their employees love.


How to Effortlessly Scan and Fax Documents on Your Mobile Phone?

Users can easily scan and fax critical documents using their mobile phones, allowing them to share data via fax at any time. To discover how to scan and fax follow these five steps:

1. Download the eFax app on your smartphone

The first step in the how to scan to fax process is to download the eFax mobile phone app from the Apple Store or Google Play Store. The eFax app is free to download, but you must create an account and sign up for an eFax plan to use the service.  

2. Select the fax number you want to send to

To send a message via a scan fax service, the first step is to select your recipient. Before writing a fax message in eFax, either fill in the fax number you want to send messages to or select a contact from your phone’s contact list.

3. Write your cover letter

A scan to fax app message is fronted by a cover page that acts as a letter to your recipient. The eFax enables you to add a cover page that should provide the recipient with information like who the sender is, including their name, email address, phone number, and information about the fax message’s contents.

4. Scan your document

The next step is to scan the document you want to send to your recipient. Use the camera on your smartphone or tablet to take a photo of the document, and then open the eFax app to attach the file to your fax message. You can also attach existing documents from third-party services like cloud storage platforms and email accounts.

5. Edit the fax message

The next editing step is to put the final touches to the fax file and add your signature to the document, if it’s not been signed physically. You can store a digital signature in the eFax app, making it easy to attach it to all future sent faxes.

6. Send your scan fax

After completing the above steps, it’s time to send the fax to your recipient. Select the “Send” button, and the fax will be sent immediately to the specified fax number or contact. Sent messages are stored in your eFax account for future reference. 


4 Best Practices For Simplified Scanning and Faxing

4 best practices for simplified scanning and faxing

Scan and fax solutions make it easy to securely share critical documents and sensitive data. However, it’s vital to ensure employees use the service correctly and efficiently. Here are a few best practices to simply scan to fax free services:

1. Turn off the camera flash: Ensure the photo of your document is clear and eligible for your contact. The camera flash can cause the image to be too bright, preventing your recipient from reading the document. So turn the flash off and ensure you take the photo with decent lighting to make the image as clear as possible.

2. Position the document correctly: You must also ensure the whole document is visible to your contact. So position the entire document within the camera’s frame before sending it via scan and fax.

3. Hold the camera steady: Slight movements when scanning your document can create blurry images, especially when taking a photo in low lighting. Try holding the camera with two hands to get the picture as accurate as possible and minimize movement.

4. Check camera phone settings: Before scanning a photo using your smartphone, check the camera settings to ensure the scan is as clear as possible. If your phone has them, select the ‘macro’ or ‘document’ modes and the autofocus setting to capture the image correctly.


How to Choose the Right Scan-to-Fax App?

When it comes to choosing the right scan-to-fax solution, there are a few things in particular that you should look for.

  • Security: While you may fax less sensitive or private faxes from time to time, many faxes contain information that you need to keep secure. A fax solution with built in security will allow you to send and receive faxes without worrying about putting you, your family, or your clients’ information at risk. 
  • Cloud integration: If you know that you’ll be sending or saving faxes from other cloud-based apps, or if you need to use your fax service on various devices and from different locations, cloud integrtion will make this much simpler. You can access your files from anywhere, and send faxes when you need to, without worrying about returning to your office each time that you need to send a fax. 
  • Ease of use: An easy-to-use interface can make your work day much easier as well. Many fax solutions are complicated to learn, slowing down the process. But a simple interface will save you time and stress.
  • Pricing: Balance the features that you need and the benefits of the faxing solution that you’re considering against the monthly or annual cost of the service to find an option that fits your needs and budget.

Closing Thoughts: Embracing the Convenience of Fax to Scan

Scan to fax services offer a wide range of benefits for both businesses and their employees. It allows the increasingly mobile workforce to securely send and receive documents on the go, whenever and wherever they work from. Adopting scan to fax technology into your communications process allows your business to cut costs, encourage efficient workflows, and go paperless while reducing emissions.

eFax: Quickest and Secure way to fax online

Streamline Document Workflows with eFax’s Scan and Fax Technology

eFax makes it easy for employees to quickly scan and fax documents to their colleagues, contacts, and clients. eFax’s industry-leading solutions enable you to streamline workflows by helping users securely send and receive critical documents whenever and wherever they are. The solution allows users to access faxes via email or cloud solutions and create and attach digital signatures on any device. eFax is ideal for large enterprises in regulated industries as the digital fax solutions include security features consistent with Health Insurance Portability and Accountability Act compliance.

Discover how eFax’s scan and fax services can help you reduce costs and enhance efficiency by signing up now.

5 pointers why you should choose eFax

FAQ’s Around Scan to Fax

Start by scanning the document that you need to send. Using your phone or a dedicated scanner, start by scanning your document. Upload it to the eFax app on your smartphone or directly to the website. Can you scan to a fax number? Yes, although you can also send a fax to an email address. At this stage, enter the recipient’s fax number or email, then hit send.

Yes, scan and fax solutions are available on any smartphone. To get started, simply download the eFax app from your app store.

Yes, documents can be scanned using your smartphone camera and then sent to a fax number through the eFax app.

Scan and fax from phone is highly secure. The eFax app complies with data privacy laws and industry regulations, such as HIPAA, making it ideal for sending critical documents and sensitive data to colleagues and clients.

The eFax scan to fax app enables you to attach multiple scanned pages or documents to any sent fax message. 

Scan and fax starts by using the camera app on your smartphone to take a picture of your document. You can then use the eFax scan to fax app to write your message, attach documents, and send your fax message to contacts.

To scan a document on your computer or laptop is simple, if you have built-in scanning software or you have signed up with a third-party fax solutions provider. If not, you’ll need to attach a remote scanner to your laptop then get your document ready. Scan your document using your scanner, open the eFax website, and log in. Upload the document that you want to scan to the site. Enter the recipient’s fax number, then hit send.

Send and receive faxes in minutes.

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How to Fax from iPhone Using Notes: Step-by-Step Guide

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How to Fax from iPhone

The traditional analog fax machine is obsolete nowadays. First, it was replaced by computer fax lines, and then finally, by digital fax services that use apps on internet-connected devices to send and receive faxes. The modern way of faxing is cheaper, more efficient, more convenient and more reliable — not to mention more environmentally friendly than the faxes of old. 

Just as fax machines have evolved, so has the way we use the internet. Now, our smartphone is the most commonly used portal to the internet. Faxing has moved to cell phones, too, and in this article, we’ll explore the convenience of using the iPhone’s Notes app for faxing.


Requirements for Sending Fax From Notes App in iPhone

In the old days, you’d need a dedicated landline, a clunky machine, fax paper, toner and a lot of time to send a fax. Sending a fax from your iPhone using Notes takes a lot less resource. Here’s all you need to send a fax from your iPhone:

  • The Notes app
  • A reliable internet connection
  • An online fax service account or third-party iOS fax apps from the App Store

How To Send a Fax From iPhone Note?

The Notes app is a great tool for saving documents that you can then fax using a digital fax solution like eFax. 

You simply open or compose your document in the Notes app and then scan it to create a Notes app file. Notes lets you edit your scanned document and choose things like the color, including back and white or grayscale and even choose the format. 

When you’ve finished adjusting and editing your document, you can hit “Done” and save your Note. At that point, it’s just like any other fax-ready document on your phone, and you can send it using an online fax app for your iPhone.

Also Read: How to Scan and Fax from iPhone

5 Easy Steps To Send a Fax From iPhone’s Notes App?

If you have an eFax digital fax account, you can easily send a fax from the iPhone’s Notes App.   

First, make sure you’ve downloaded the eFax app from the iOS App Store, from there:

1. Open your document in the Notes app

Within Notes, press and hold the screen, then select “Scan Document” to start the process. 

2. Save your document in the photo gallery

Select the document you want to scan and take its photos. This will save it in the gallery. 

3. Open eFax

Open your eFax app and select “Compose a Fax”. 

4. Write your fax

Select your saved Note document to attach it as a fax. Then, add a cover page. You can even sign documents within the app. 

5. Send your fax

Send your app right from the eFax app. Your sent documents will be saved in your eFax portal to review afterward so you know your documents were sent and even when they were received on the other end. 


3 Best Practices for Using Notes App To Send Faxes

There are some key tips that make sending faxes using the iPhone Notes app more convenient and effective. Here are three best practices: 

  1. Label your saved documents clearly so you can track them afterward.
  2. Use a cover page that clearly identifies your intended recipient and the number of pages you’re sending so that the person who gets your fax knows they have it all. 
  3. Only send faxes to trusted numbers, and make sure any sensitive or private data is secured. 

eFax: The Simple & Efficient Way to Fax from Your iPhone

The eFax online fax system is the most reliable and efficient way to send faxes from your iPhone. We’ve developed eFax over decades to suit a wide range of industries and use cases. Benefits of eFax’s digital fax solution include:

Reliable cloud storage: eFax stores the faxes you send and receive in your secure, cloud-based storage platform.

Enhanced document management: Users can retrieve, search and organize faxes via your eFax digital fax portal. You can even tag them to make them easier to find and retrieve afterward.

HIPAA compliance: eFax is fully compliant with the Health Insurance Portability and Accountability Act, which protects sensitive medical information transmitted online. In fact, eFax is compliant with a wide range of privacy and data management regulations for industries like law, medicine, accounting, finance and more.

Integration into existing workflows: It doesn’t matter which smartphone apps or desktop systems you use — eFax makes it easy to send and receive faxes without using different devices or swapping back and forth between systems.


FAQ’s Around Faxing From Notes on iPhone

You can’t send faxes directly from the Notes app as it doesn’t allow faxing. However, Notes is a great way to write a fax using your Apple iPhone. Users can quickly and easily save these Notes to PDF or image files and attach those images as a fax using the eFax digital faxing app.

Because you can’t send faxes using the Notes app itself, you will need a third-party fax solution. An app is one solution, but you can also send a fax using Notes files by logging into your eFax online account using a web browser like Safari or Chrome.

Almost any digital fax service will allow you to upload a PDF or image file and send it as a fax document. Simply scan your Notes document as a PDF using the app and then retrieve it from your photo folder. eFax is a reliable fax solution that’s compatible with a wide variety of apps, including Notes, and file types, including: 

  • PDF
  • MS Word documents
  • Jpeg or other image files

Yes, you can scan multiple pages to PDF using the Notes app on your iPhone. From there, it’s easy to attach this multi-page document as a fax using the eFax online fax app and send it in a single fax. With online faxing, you can send large faxes with many pages or even large files as a single fax to any recipient.

There’s no direct cost for saving a document using the Notes app. You can find free fax apps online. However, these are often less reliable and secure than a dedicated online fax service like eFax. To make sure your data is secure, it’s best to use a paid digital fax account from a reputable service.

Choosing the right eFax subscription level is easy, and depending on your plan, you can send multiple faxes using Notes at no extra cost.

Send and receive faxes in minutes.

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Adobe Fax: How to Fax Documents Seamlessly

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Did you try to fax with Adobe Reader or Adobe Acrobat, only to hit a roadblock? If so, you’re not alone. Many users rely on Adobe’s robust tools to manage PDFs and expect an intuitive option to send an Adobe scan fax. But, when they try to fax from their dashboards, they’re left scratching their heads. The good news is, there’s a straightforward solution that works seamlessly with Adobe.

You can send an Adobe fax without complicated configurations or expensive hardware—This article will show you exactly how to fax from Adobe and answer some common questions.


Does Adobe Have a Fax Service?

No, Adobe does not offer a built-in fax service. Adobe is known for its software products like Adobe Acrobat and Adobe Reader, which are used to create, view, manage and sign PDF documents. While these tools are excellent for handling digital documents, they do not include faxing capabilities.

Adobe did purchase EchoSign, an electronic signatures platform that has been recommended for signing and sharing documents from within the Adobe platform.

Recommended: How Can I Fax a PDF for Free? 

Can You Send a Fax With EchoSign?

Adobe EchoSign, now known as Adobe Acrobat Sign, is primarily used for electronic signatures and document sharing, not to send traditional faxes. Using Adobe Acrobat Sign, you can send documents through Adobe. While it facilitates file sharing and collaboration, if you need to send a fax, you would need a dedicated fax service.

You might also like: Can You Turn a PDF Into a Fax? 


How Can You Fax From Adobe? 

You can send a fax from Adobe using a dedicated fax service like eFax. Adobe itself does not have built-in faxing capabilities, but with eFax, you can easily send faxes from Adobe products like Adobe Acrobat or Adobe Reader. 

Essentially, eFax becomes your Adobe fax service—This solution simplifies the faxing process and allows you to upload your PDF files and send them to traditional fax machines or online fax numbers.

Recommended: Is There a Free Fax Platform? 

Prerequisites For Faxing from Adobe

There are a few things you’ll need before you can send a fax. Make sure your system is using the latest version of Adobe. Then, you’ll need to gather the documents that you want to fax and ensure they’re in the right Adobe PDF format you intend to send through as a fax. You may also need to combine multiple PDFs into one document. 

Adobe doesn’t have built-in faxing, so you will need an online fax service like eFax, and you’ll need to install the eFax app on your machine. This will allow you to print directly to eFax from inside Adobe when you’re viewing your PDF. Just click File and Print, then select your digital fax service as the printer. 

1. How to Fax From Adobe Acrobat Pro or Adobe Acrobat

Sending a fax directly from Adobe Acrobat Pro or Adobe Acrobat can streamline your document transmission process. Here’s how you can fax directly from these Adobe products using eFax.

  1. Open your PDF document in Adobe Acrobat Pro or Adobe Acrobat.
  2. Ensure your document is ready to send as a fax.
  3. Sign up for an eFax account if you haven’t already.
  4. Click on “File” and then “Print” within Adobe Acrobat.
  5. Select “eFax” as your printer option.
  6. Click “Print” and follow the prompts to upload and send your fax.

With these steps, you can seamlessly fax documents from Adobe Acrobat Pro or Adobe Acrobat using eFax, enhancing your document management capabilities.

You might also like: How do I fax from Gmail?

2. How to Fax From Adobe Reader

Faxing directly from Adobe Reader can be convenient when dealing with PDF documents. Here’s a guide to faxing directly from Adobe Reader using eFax.

  1. Open your PDF document in Adobe Reader.
  2. Ensure your document is prepared for faxing.
  3. Sign up for an eFax account if you haven’t already.
  4. Click on “File” and then “Print” within Adobe Reader.
  5. Choose “eFax” from the list of printers.
  6. Click “Print” and proceed to upload your PDF to eFax to send as a fax.

By following these steps, you can utilize Adobe Reader to fax documents seamlessly using eFax, enhancing your document workflow with ease.

Recommended: Does Google Have a Fax Service? 

3. How to Fax From Adobe Scan

Faxing documents generated with Adobe Scan can be efficient and convenient. Here’s how to send an Adobe Scan fax with eFax.

  1. Scan your document using Adobe Scan on your mobile device.
  2. Save the scanned document as a PDF.
  3. Sign up for an eFax account if needed.
  4. Open the eFax app on your mobile device or visit the eFax website.
  5. Upload the scanned PDF document.
  6. Enter the recipient’s fax number and send your fax.

Utilizing Adobe Scan along with eFax enables you to seamlessly fax documents from your mobile device, combining scanning and faxing capabilities in one efficient workflow.

Recommended: Does Microsoft 365 Have a Fax Service? 

4. How to Send an Adobe Fax from iPhone

Faxing directly from your iPhone using Adobe PDFs can be convenient for on-the-go document transmission. Here’s a step-by-step guide to fax from your iPhone.

  1. If you haven’t already, download and install the eFax Mobile App from the App Store.
  2. Locate the Adobe PDF document you wish to fax—You can access it from your email, cloud storage or any app that supports file sharing.
  3. Tap on the share icon within the Adobe PDF viewer or file management app, and select “Open in eFax” or “Send to eFax” option.
  4. Sign in to your eFax account using the eFax Mobile App.
  5. Once signed in, the eFax Mobile App will prompt you to upload the PDF document.
  6. Enter the recipient’s fax number directly within the eFax Mobile App.
  7. Tap on the “Send” button within the eFax Mobile App to transmit your fax.

With these straightforward steps, you can easily fax Adobe PDF documents directly from your iPhone using the eFax mobile app to ensure efficient document transmission wherever you are.

You might also like: How to Fax Without a Fax Machine


Why Use eFax with Adobe PDFs?

eFax offers seamless use with Adobe documents, which makes it easy to send Adobe PDFs as faxes. Its user-friendly interface ensures a smooth experience, which enables you to upload your documents and enter recipient fax numbers with ease. 

Moreover, eFax provides a reliable solution for all faxing needs to ensure that documents are transmitted securely and efficiently to traditional fax machines or other fax numbers. Plus, eFax is HIPAA, HiTrust and BAA compliant, so you can even use it to send sensitive documents. 

Whether you’re using Adobe Acrobat, Adobe Reader or Adobe Scan, eFax will improve your document management capabilities with its dependable faxing service.

You might also like: Is it Possible to Send a PDF from a Computer?


Frequently Asked Questions

No, Adobe Acrobat does not support sending faxes through email. It focuses on PDF creation and editing, not faxing. You will need to use an online fax service like eFax to send faxes via email.

No, Adobe Creative Cloud apps like Photoshop or Illustrator do not have faxing capabilities. A third-party fax service like eFax is required for Adobe faxing needs.

No, Adobe mobile apps such as Adobe Scan or Adobe Acrobat Reader do not support faxing. Use an online fax service like eFax, which offers mobile apps for faxing directly from your device.

While there’s no Adobe fax solution built into the software, you can fax from Adobe by using a third-party digital fax service like eFax. When you choose your internet fax service from the list of printers within Adobe, it will automatically open your fax app to send your Adobe PDF as a fax. 

Adobe doesn’t offer a fax add-on for users. However, there are many third-party digital fax solutions, like eFax, that integrate seamlessly with Adobe to let you send your PDF as a fax using the print function. 

Faxing from Adobe is safe as long as you use a trusted digital fax solution. Paid online fax accounts from reputable partners like eFax let you send faxes safely and reliably using the print function within your Adobe PDF reader program. 


Start Using eFax as Your Adobe Fax App Today

While Adobe doesn’t provide a built-in fax service, using eFax makes it simple to send your Adobe PDFs as faxes. Whether you’re using Adobe Acrobat, Adobe Scan, or other Adobe products, eFax offers a seamless solution for all your faxing needs. Try eFax today to streamline your document faxing process.

By following these steps, you can easily fax your Adobe PDF documents using eFax. This solution leverages the best of Adobe’s PDF capabilities with the convenience of online faxing.

Are you ready to level-up your faxing game? Start faxing online with eFax today! 

Send and receive faxes in minutes.

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How To Find 24-Hour Fax Services Near You?

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The world is busier and more hectic than it’s ever been. For most of us, life, business and work happen non-stop, at all times of the day and seven days a week. 

So, how do you find a fax service outside of normal business hours? The good news is, you can get fax services 24-hours a day, seven days a week, from a close as the smart phone in your pocket. 

Understanding The Importance of 24-Hour Fax Services

If you’ve ever needed to get a late-night prescription from your doctor or send financial or legal documents to a different timezone, or tried to execute a contract for a loan or purchase on a Sunday, then you know the value of a 24-hour fax service. 

These days, so much of our lives happen outside the hours of nine to five, and we expect to be constantly connected to one another. If you need to send important legal documents like an employment contract or even a sales order, you need access to fax services at all times.

Important benefits of 24-hour fax services include: 

  • Rapid service, no matter the time of day or night.
  • Easily communicate with international partners in different time zones.
  • Anytime access to important documents.

What Does a 24-Hour Fax Service Do?

A 24-hour fax service allows customers to send one-off faxes at any time of the day or night. Most traditional 24-hour fax locations operate a fax machine as part of another business, like a print shop or shipping outlet. 

How 24-Hour Fax Locations Work 

If you find a 24-hour fax location in your area, you’ll need to either take in your printed document ready for faxing or your digital documents on a USB key to use it. Some fax locations let you send your document to the store as an email attachment, and then they’ll print it for you. 

Once your document is ready, you pay the clerk to use the fax, dial the number and send your fax. 

To receive a fax at a 24-hour location, you will need to visit the store, give the clerk your payment, get the fax number and then have your fax sent to you while you wait. 

How To Find 24-Hour Fax Services Near You?

Finding a 24-hour local fax service near you is easier these days than ever. Easy ways to find fax services include:

  • Online Search: Use Google, Bing or even Amazon Alexa and ChatGPT to look for “fax service near me
  • Local Business Directories: Look in the Yellow Pages, local papers or city commerce listings for fax services or business centers. 
  • Map Services: Google Maps and others all offer information on local businesses. Whether you’re a Google, Apple Maps or even MapQuest user you can simply type “fax service” into the map system search bar. 
  • Social Media: You can even search social media for businesses near you or for recommendations from your neighbors in local community Facebook groups. 

3 Common Locations Offering 24-Hour Faxing Services

Many local businesses offer a fax machine service or rental within their operations. The three most common places you’ll find faxes include: 

Office Supply Stores

Some office supply stores and printing shops offer fax services. These places might be open late or at long hours, while some are often open 24/7. If you have a local office supply store or print shop nearby, you should be able to find a convenient place to send a fax. 

Office supply stores are better for sending faxes, as most don’t offer a fax-receiving option for customers. 

Shipping and Mailing Centers

The local post office, UPS or even FedEx will often allow customers to send and sometimes even receive faxes. You can visit your local shipping and mailing center website or call ahead to check if they offer a fax service and their operating hours. The rates will vary by store, location and depending on where you need to send your faxed document. It’s often harder to find a shipping or mailing center to receive a fax at, as they’re set up mostly for sending. 

Business Centers

Business centers are often found in areas with high business tourism. They might also be found in the lobby of a hotel or even a shared workspace like WeWork. 

These business centers are usually the best place to receive faxes 24 hours a day as they have a dedicated fax machine and fax number you can use. The cost of using a business center might be expensive, and some business centers are reserved for people staying at the hotel or shared workspace they’re located in. 

eFax: A Fast & Efficient 24-Hour Fax Solution at Your Fingertips

The best way to guarantee fast and convenient access to fax services any time of day or night is with a dedicated digital fax account from eFax. eFax acts as a portable fax machine you can use anytime and anywhere from any internet-connected device. With digital fax solutions, you can send and receive faxes from: 

  • Your phone.
  • Your desktop computer.
  • Your laptop.
  • Your tablet.

Key Uses for eFax 

Access to electronic fax solutions like eFax makes it easier than ever to send or receive important documents. Some examples include: 

  • Send and receive documents right from your phone without leaving your house.
  • Send and receive documents outside of business hours.
  • Execute loan agreements.  
  • Sign and send back important financial documents. 
  • Accept employment offers. 
  • Receive prescriptions from your doctor outside of business hours or when you’re on holiday in a different timezone. 
  • Share faxes with your team. 

There are so many ways faxing online makes life easier and more convenient. Access to faxing from anywhere, anytime, means you don’t have to drive to another location, take time off work or interrupt your weekend just to fax something. You can do it all from the comfort of your couch, desk, or even while you’re on the road.

Efficient & Reliable Document Management

Users can integrate eFax into just about any email client, including Gmail and Outlook, so you can send and receive faxes without changing programs or interrupting your workflow. 

Our digital fax portal and the eFax mobile app let you sign faxes, add fax cover sheets and distribute faxes to your whole team. They streamline your document workflows by integrating into your existing software and giving you quick and easy access to your faxed documents anytime. 

The eFax digital fax service complies with all relevant privacy and security legislation, including privacy provisions of the Health Insurance Portability and Accountability Act. That means faxing from eFax is fully HIPAA compliant.

Sign up for an eFax online fax account today and get immediate access to fast, reliable and convenient fax services from wherever you are, 24 hours a day.

FAQ’s Around 24 Hour Fax Services

You can search Google or your preferred search engine for local 24-hour fax services. You can also reach out to local community Facebook groups or directories for advice. Common locations that offer fax services include office supply stores, print shops, shipping and mailing locations or business centers. A digital fax service is a more convenient 24-hour fax solution. 

Yes! Online fax solutions are available 24 hours a day, seven days a week and from any internet-connected device. You won’t need to find a physical storefront or business center to send a fax. You can receive and send faxes from anywhere, anytime, using a digital faxing program like eFax.

Internet faxing is just as, and sometimes even more, reliable than a traditional fax service at a third-party office like an office supply store or business center. That’s because your faxed documents are held and stored in a secure, cloud-based storage system that only you have access to. The eFax online fax solution is compliant with federal privacy and document security legislation, including HIPAA.

A digital fax solution like eFax is the best alternative to traditional 24-hour fax services. eFax is cheaper, easier and more accessible than any traditional solution that uses a dedicated fax machine or printer. You can send and receive faxes with ease using your phone, laptop or computer and a simple online portal.

A 24-hour fax service lets you communicate with partners in different time zones, execute legal documents like contracts and agreements outside of regular business hours and access medical documents like test results or prescriptions at any time of the day or night. The best 24-hour fax solution is an online fax program like eFax that lets you send and receive faxes right from your smartphone or computer.

Send and receive faxes in minutes.

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eFax Blog

What Is Cloud Faxing?

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What is Cloud Fax?

As its name implies, cloud faxing is 100% cloud-based. Cloud fax empowers you to send and receive faxes through an Internet fax service provider’s cloud-based platform. With this service, documents are sent and received over the internet instead of a traditional telephone line. 

However, you don’t have to store data locally with cloud faxing. Instead, your fax information gets stored on a cloud-based fax server.  In this way, cloud faxing is a reliable service that can help you meet your business needs.


How Does Cloud-Based Faxing Work?

how does cloud based faxing work

The fax-to-cloud process is quick and easy and can be done from any device, from anywhere, with no fax machine or office space required.

To send a cloud fax, you’ll first need to create an account. You can do so by downloading your fax app or opening your online fax service in a web browser. After creating your account:

  • Select your document and add a fax cover sheet
  • Add the fax number of your recipient or select one from your saved numbers in your account. 
  • Hit send, and your fax is instantly sent to the recipient. 

Understanding the Cloud

Cloud computing is a catchall term for services hosted using the internet. These services include:

  • Infrastructure as a service (IaaS)
  • Platform as a service (PaaS)
  • Software as a service (SaaS)

Cloud computing enables devices to access data and applications using the internet. Providers deliver cloud-based fax services using remote computers, databases and servers.

Understanding Cloud Fax Services

Cloud faxing is a SaaS offering people may describe in several ways. For instance, you may hear it called “Fax to cloud” or “Online cloud fax”. Cloud faxing works with various operating systems, including:


Key Benefits of Using Cloud Faxing Solutions

Benefits of Cloud Faxing

A cloud fax service offers a number of clear benefits over traditional faxes. First off, you’re no longer tied to a machine that needs upkeep and maintenance—not to mention the associated costs—or that requires you to be in the office to use it. Instead, you can send cloud-based faxes from anywhere, at any time, as long as you have access to the cloud.

As your business grows and you find that you need to send more faxes, cloud faxing enables you to scale your faxing capabilities with ease. Whether you need to add more users to your online fax account or scale the number of faxes you’re sending out, an cloud fax service eliminates many of the hurdles you’d face with a traditional fax machine, like increased maintenance, the need for additional machines or the domino effect of downtime.


Boosting Business Productivity with Cloud Faxing

Small changes can make significant productivity improvements. The biggest benefit you’ll notice with cloud faxing is increasing your team’s productivity. Enterprise cloud fax solutions simplify the process of sending essential faxes. They also eliminate problems like receiving junk faxes.

All cloud fax documents are digital. There’s no need to shuffle papers. You also don’t have to waste time refilling empty ink cartridges or servicing a broken fax machine.

In addition, cloud faxing reduces transmission time drastically. You can send and receive cloud faxes nearly instantaneously. Because there are no delays with cloud faxes, your team can get more done more quickly.

1. Simplification Equals Improved Productivity

For many companies, fax volume is on the rise. However, enterprises are moving away from traditional fax machines and complex server infrastructures and embracing cloud fax services.

Cloud-based fax services are very desirable for organizations. They simplify the work environment dramatically. Also, they empower organizations to eliminate the on-site complexity of software and hardware for fax telephony. At the same time, enterprise cloud fax solutions have all the capabilities of an on-site corporate fax server.

With these points in mind, the only thing you need to consider when choosing a cloud fax solution is the reputation of your service provider over time. At eFax, we’ve earned a stellar reputation serving business faxing needs for more than two decades.

2. Keeping Your Digital Documents Safe

The eFax Protect plan offers advanced security encryption, which provides maximum security for your confidential and essential faxes. With AES 256-bit encryption, you don’t receive faxes in your email inbox. Instead, you’ll receive a notification email from the MyPortal Messenger Center. AES 256-bit encryption is a fast and super-secure method for retrieving your cloud fax documents.

3. Secure Storage for Corporate Communication

Most cloud fax services are secure and modern. They also provide a way for users to store, access and manage digital faxes.

However, enterprise-grade cloud faxing offers added advanced features. For instance, it gives you and your team an online dashboard. You can easily and securely see where you stored all your past fax communications using the dashboard. This tool offers an easy way to search for documents and sort through fax transmission records.


Why Cloud Migration is Important For Enterprise-Grade Businesses

benefits of migrating to cloud for businesses

In recent years, cloud computing has rapidly grown in popularity. Spurred by a desire to reduce IT costs, increase efficiency and improve flexibility, more businesses are opting to move their infrastructure to the cloud. In fact, by 2025, experts predict that 85% of enterprises will have a cloud-first approach.

Migrating data to the cloud offers a number of benefits, including:

  • Streamlining of business operations.
  • Access to a variety of online tools, such as internet-based phone services and online cloud fax solutions.
  • A more secure, affordable and scalable solution for businesses of all shapes and sizes.

What Is Enterprise Cloud Migration?

The way that companies share data internally has changed drastically over the past several decades. Before computers became widely available, paper copies and filing cabinets allowed companies to create, collaborate on and store information. 

As files became digitized, the space required to store them and how quickly they could be duplicated and shared changed. Companies began relying on in-house databases, as well as tools like copiers and scanners that made it possible to move their files to the cloud.

The cloud is the next revolution in how businesses operate. Enterprise cloud is a computing model that enables businesses to store their data online, streamline their digital infrastructure, access virtual IT services and take advantage of online services like faxing. This latest revolution in how data is stored, used and shared allows for faster, more streamlined workflows and lets employees collaborate from anywhere.

 6 Benefits of Cloud Migration

The many benefits of cloud migration are spurring the growing number of businesses making the move.

  • Having your business’ data stored on the cloud and providing access to automation services makes it faster and easier for employees to get access to the tools and data they need.
  • The cloud streamlines collaboration, so employees from around the world or in separate offices down the street can work together more effectively.
  • Moving from an on-site storage solution to cloud-based storage offers major cost savings.
  • As your business grows, scaling your cloud resources is easier, as well as more flexible, than with other storage solutions.
  • Cloud expenses can be adjusted to fit your business’s current budget.
  • Most cloud infrastructure options today provide top-notch security to keep your business’s sensitive data safe from the growing threat of ransomware and other forms of malware.

What Are Some of the Common Cloud Migration Challenges?

Making the move to the cloud offers plenty of clear benefits. But this doesn’t mean that businesses won’t face some roadblocks along the way. Which challenges your business may face will depend on your unique situation, as well as your strategy for migrating. Some common challenges businesses face include:

  • Lacking a clear strategy from the start, which means that different applications and sets of data are then being migrated individually. This can cause delays and slow down the process.
  • Not having a plan can also cause costs to swell, as new tech and applications are added as needed without considering overall spending.
  • Depending on the industry, another big challenge may be ensuring compliance during the transition to the cloud. For instance, HIPAA privacy rules require that extra care is taken to ensure data security and compliance at all times, including when migrating data to the cloud.

3 Key Steps For A Successful Cloud Migration

Much like the challenges that businesses face, the cloud migration process will vary for each. But to guarantee a smooth transition, businesses should follow some similar steps when moving to the cloud. 

Step 1: Planning

The first step is to create a cloud migration plan. Planning ahead helps you clarify your company’s “why” for moving to the cloud. With this information solidly in place, you can then make decisions about which applications or technology to invest in, which data needs to be transitioned first and what security measures you may need for data protection. 

This approach can help with cost optimization, as your business can take the time to consider which applications and services to invest in first, and which can wait.

Step 2: Migration

The next step is the migration itself. With a plan in place, you can transition each department or data set individually and smoothly, and be ready for each set as it comes. 

Step 3: Upkeep

The final step in a successful cloud migration strategy is to have a plan in place for ongoing upkeep. Having the right cloud migration tools is essential to ensuring that data is safe and secure and that your business’s workflow isn’t interrupted during the process. This includes having a backup system in place to protect you from data loss, as well as a security suite to safeguard your data and infrastructure from malicious actors.

moving to cloud faxing

How eFax Can Help You Migrate to Cloud Faxing?

Whether your business is looking to cut costs or preparing for future growth, making the move to the cloud is an important step. If you’ve already migrated, now is a great time to consider adopting cloud faxing as well. It’s easy to switch to eFax cloud faxing services.

Find out today how eFax can enhance your document workflow.  Claim your eFax number today!

FAQs Around Cloud Faxing

Enterprise cloud-based fax solutions use 256-bit TLS encryption and Tier-3 secure servers so your faxes are secured to the highest possible standards. The eFax cloud fax service for businesses is compliant with privacy regulation including HIPAA and HITRUST. 

Cloud fax services are less cumbersome, faster, more reliable, secure and convenient than traditional fax services. They offer secure document management, integration into your existing workflows and digital fax solutions don’t require paper or expensive fax toner. 

Yes, cloud faxing is HIPAA compliant and will continue to be crucial for the healthcare ecosystem. Secure encryption ensures your faxes are fully secured and the eFax platform allows users to remain fully compliant with HIPAA regulations around privacy and data security.

Cloud faxing is cheaper than traditional faxing because you don’t have to maintain a landline, house bulky equipment or buy consumables like fax toner and paper. Most cloud faxing solutions offer a range of pricing options, from a flat fee for every fax sent to a monthly charge with a set number of faxes built in. 

Cloud-based faxing is compatible with almost any document type you’ll find on your computer. That includes PDF, Word Doc, Excel doc, Google Docs and Google Sheets, or even PowerPoint slides and images like JPEG files or TIFF. If you have a document of any type, you can send it via eFax. 

Send and receive faxes in minutes.

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Fax over IP (FoIP): The Ultimate Guide For Businesses

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VOIP Fax

Introduction

Fax over IP can help you send and receive faxes using a voice Internet Protocol system, but is it worth shifting from traditional faxing? Will it be the best solution for your business, especially for mass-sharing sensitive business documents? 

The system can be a great way to share business documents without using fax machines and phone lines, depending on your setup. However, it comes with its challenges, meaning you would still need a better option.

That’s where eFax comes in! With eFax, you can send and receive faxes online anytime and anywhere without all the problems of traditional faxing and VoIP faxing.

Discover eFax’s digital faxing solutions that help you cut costs and comply with industry-specific fax regulations.


What is FoIP (Fax Over IP)?

FoIP stands for “Fax Over Internet Protocol” and refers to a technique for receiving or sending faxes through the Internet. This process involves transforming analog fax signals into digital fax signals.

FoIP is also called VoIP (Voice Over Internet Protocol) faxing or IP faxing. 

With fax over IP, you can do the following:

  • Send faxes between fax machines
  • Send faxes from your email to the recipient’s fax machine
  • Send faxes from your fax machine to the recipient’s mail. 

Let’s see how FoIP works for a clearer picture. 

How Does FoIP Work?

Fax over IP is based on Voice Over Internet Protocol, a communication system that sends voice through the Internet. 

Here’s how the underlying technology applies to faxing:

1. Breaking Data Down

When you want to send a fax, the information is first broken down into small data packets to be sent through the Internet. When these minute data packets reach their destination, they are reassembled before being presented to the recipient. 

For VoIP faxes, the fax is first converted to an audio stream, which is then relayed between fax machines in protocol sync.

Most fax machines worldwide use different fax protocols, such as G.711, T.30, and T.38. The T.38 protocol was designed for relaying faxes over IP through a data network, eliminating the need to convert the fax to an audio stream first. 

2. Fax Machines Connect Over VoIP with Fax Adapters

With the proper setup, two fax machines using the T.38 protocol should be able to connect and communicate with each other over VoIP. 

If you have a VoIP line, as most businesses now do, you can keep using your fax machine. 

You just need to connect it to a fax adapter or an ATA (Analog Telephone Adapter) because a fax machine can’t automatically use a VoIP line to send or receive faxes. 

3. Changing Analog Signal to Digital Signal

The fax adapter converts the analog signal from the fax machine into a digital signal and transmits it over the Internet. 

Note that the adapter also relies on T.38 capability. You connect it to a T.38-enabled VoIP gateway to help change the signal from analog to digital using a T.38-enabled fax machine, fax software, or fax card. 

4. Changing Digital Signal to Analog Signal

At the destination, another adapter receives the digital signal and changes it back into an analog signal that the destination fax machine will receive. 

It’s easy to see that the fax IP communication system can be complicated, meaning you must use the right FoIP provider to have the right setup. 

eFax steps in as a cloud-based fax alternative. Sign up for eFax now to deliver faxes over IP by converting them into email attachments that ride on an independent data network. 


5 Benefits of Using Fax Over IP

If implemented correctly, Voice Over IP fax can be a game-changer for organizations. 

Here are some benefits you can enjoy:

1. Cutting Faxing Costs

VoIP faxing is more affordable than traditional faxing because you don’t need to buy any ‘special’ fax machines. You can keep using your existing machines. 

Where you no longer have to use the dedicated phone line, that expense goes into paying for your Internet package. 

Additionally, FoIP taps into your existing network, eliminating the need for a separate analog network. The reduced number of hardware translates into reduced maintenance costs. 

2. Better Document Management

With virtual faxing using VoIP, you can manage your documents better. It’s easy to save, email, archive, share, and even store them online just by clicking a few buttons. 

You can also track your documents as you save them on the cloud using various cloud storage solutions.

3. Improved Faxing Security

Faxing over IP becomes more secure than traditional faxing because you can control who accesses, sees, and uses your confidential information. 

The system uses point-to-point encryption, which reduces the risk that your documents could be received and viewed by an unintended recipient. 

4. The Convenience of Faxing From Anywhere

Unlike traditional faxing, where you must be beside a fax machine, FoIP lets you fax from anywhere, at any time.

5. Seamless Workflow Integrations

Using VoIP, you can efficiently send a fax from your email address. 

You can fax any recipient from anywhere at any time, provided you have their email address. 


How to Send Faxes Over IP?

Here’s how to send a fax over Internet Protocol:

1. Set up Your Fax Machine

If your fax machine has fax over IP functionality, set it up like an ordinary fax machine. The difference is that this time, you’ll use an Ethernet cable to connect the machine to the Internet. 

As mentioned, the setup can vary depending on the combination you use between phone lines, Internet Protocols, and VoIP lines or gateways. Some FoIP-enabled fax machines may also support phone lines, so they can work both ways. 

For the purpose of this article, let’s discuss the faxing process for two FoIP-enabled fax machines with a T.38 protocol from the same manufacturer enabled on each end of the network. 

2. Load Your Documents 

You’ll need to put your documents into the tray of the fax machine you are using to send the information. 

3. Input the Destination IP Address to Fax

Since you are faxing between two FoIP-enabled fax machines, you’ll need the IP address of the recipient’s fax machine. 

Wait for the fax machine to scan the document and send the fax. You’ll receive a confirmation page showing whether the fax was successful.


3 Best Practices for Sending Fax over IP

Getting the best performance out of your Fax over IP solution relies on implementing a few best practices, including:

1. Choose the Right Fax Protocol

Fax IP success can often boil down to the protocol you use. This will typically be a choice between using real-time fax or fax received by email, also known as store-and-forward fax. The T.38 real-time fax protocol was created to send and receive faxes over a packet network, mimicking the approach used in traditional faxing. That makes the T.38 fax relay the ideal choice to securely share critical documents and sensitive data.

2. Avoid Packet Loss

Packet loss, which refers to data failing to be delivered, commonly causes VoIP solutions to drop calls. The issue is equally problematic in FoIP, resulting in sent faxes not reaching their intended destination. This issue can be prevented by implementing the correct Quality of Service policies or using the T.38 relay’s redundancy features.

3. Prioritize Fax Security

Faxes must be transmitted securely to prevent critical documents from being snooped on or stolen in transit. Online faxing and FoIP tools protect faxed documents with industry-leading encryption, keeping your sensitive data secure and helping you comply with increasingly stringent data privacy regulations.


3 Challenges of FOIP and Ways to Overcome Them

Despite its usefulness, FoIP has unique challenges that may present new problems for your business

Let’s examine some of the challenges you may have to overcome:

1. Subject to the Limitations of IP Networks

Since FoIP relies on IP networks, it is subject to the limitations of IP networks in general as well as its specific IP network. 

Common IP-related challenges include jitters, latency, and packet loss. These can result in failed or incomplete fax transmissions. Additionally, you may be able to receive but not send faxes, or vice versa. 

This means that you might have to retain your traditional business phone line as a backup when the VoIP network fails. 

2. Fax Rarely Tolerates Packet Delay and Packet Loss

Fax doesn’t take well to packet delay and packet loss, meaning fax machines may experience tragic delays. 

A delay occurs when a packet of fax data fails to reach its destination on time. On the other hand, a packet loss occurs when a packet of data disappears during transit and fails to reach its intended destination. 

The receiving fax machine may interpret a packet delay or break in the packet sequence as an issue with the incoming fax and end the transmission prematurely. 

3. Understanding FoIP Can be Difficult 

New FoIP users may find the whole system difficult to understand, set up, and use. Fax over Internet Protocol works in multiple ways, with or without a traditional phone line. 

For example, we’ve seen how the T.38 protocol can help and how you would use a regular phone line connected to a VoIP gateway to fax. 

Note that you can also fax using a Session in Protocol (also known as SIP, a crucial component of VoIP). An SIP lets you fax documents through an IPv6 network. The fax machine must connect to an SIP-enabled phone number.

These protocols – phone lines and VoIP gateway combinations – can be confusing. 

So, how do you solve these challenges? Here are your possible options:

  • If you are having trouble with IP faxing, shift back to analog phone lines. 
  • If you haven’t shifted to IP faxing, retain your current traditional fax infrastructure and continue paying for your dedicated telephone line. 
  • If you have shifted to IP faxing, patiently wait for the introduction of new protocols to fix the jitters, packet delays, and packet losses associated with FoIP. 
  • Shift to a cloud-based faxing system like eFax, which still lets you send faxes over IP through a data network.

eFax Cloud Faxing – A Better Online Fax Solution

You’ll notice that even though faxing over IP is an effective alternative to traditional faxing, you still have to use fax machines between you and the recipient. Here’s why you’ll want to use eFax instead:

  • You Can Limit VoIP Hardware Usage: eFax lets you send faxes over IP networks, independent of the underlying VoIP network technology. eFax converts faxes into email attachments, which you can send over IP networks using a series of data packets instead. 
  • You Can Fax Conveniently From Anywhere: Your team members can receive and send faxes directly from their desktops with eFax Messenger or from their mobile phones with the eFax Mobile App.
  • Your Faxing is Secure and Compliant: eFax’s fax via email service improves your enterprise’s document regulatory compliance and security because it relies on a highly secure global network. At the same time, your IT team can outsource its entire faxing infrastructure to your trusted cloud provider. 

Knowing you have complied with regulatory standards can give you peace of mind. The platform ensures documents are sent safely using Secure User IDs and advanced TLS transmissions. These security measures and the full audit trails help you maintain PCI, SOX, HIPAA, and GLBA compliance. 

  • You Can Cut Faxing Costs: eFax also reduces your faxing expenses. The system connects with your current email network to eliminate the need for new hardware or software. You won’t incur any phone charges. 

Sign up for eFax today to cut costs, save time, and increase convenience with a new-age fax solution.


Conclusion

While faxing over IP ideally replaces traditional faxing in the sense that you can fax from anywhere at any time, it isn’t a perfect solution yet because you still need fax machines. 

eFax is an even better alternative to traditional faxing since it allows you to send faxes from anywhere, anytime, using Internet-enabled devices rather than bulky fax machines. 

Join eFax today and see how you can use eFax cloud faxing solution to cut costs and send business faxes securely from anywhere. 


FAQ’s Around Fax over Internet Protocol

Here are answers to questions about fax over IP. 

Fax over IP is much more secure than traditional faxing if it’s configured correctly and the right precautions are taken. For example, you can ensure point-to-point encryption for all your faxes to prevent cyber criminals from intercepting them.

You can also use a private network to keep your information off the public Internet, where it may be intercepted easily.

Fax machines do not have Internet Protocol addresses.

However, a fax machine can have one through a fax over IP system, which relies on Internet-based VoIP.

Fax over IP is generally reliable as long as it is set up correctly and you have a strong Internet connection. Otherwise, it may create more profound problems for your business than it solves.

For example, protocols between fax machines are not always guaranteed to sync, which may lead to frequent transmission disconnections.

Other reliability issues include packet delays, jitters, and packet losses that may cause you to receive parts of your faxes late or lose them altogether. You can avoid such problems using a cloud faxing solution like eFax.

Yes, you can send a fax over IP via Fax Over Internet Protocol. Fax over IP lets you send faxes from any internet-connected device to fax machines and digital fax numbers. 

Switching to FoIP eliminates the costs of traditional faxing, such as purchasing a physical fax machine, supplies like paper, ink and toner, machine maintenance fees and fixed phone lines.

No, FoIP eliminates the need to purchase or install special software or hardware. Fax IP systems connect to your existing infrastructure and email networks, enabling employees to send faxes at any time, anywhere and on any device.


Send and receive faxes in minutes.

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What is a Fax Number: Meaning and Importance Explained

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What-Is-a-Fax-Number

Faxing has long been one of the preferred file-sharing methods due to the safe process of transmitting information over phone lines. With innovations like online faxing, file safety has only increased, thanks to protective measures like encryption.

But how exactly does a fax relate to phone numbers, and what is a fax number? And do you still need a fax number to fax online? We have the answers to those questions and more. Let’s dig in.


Fax Number Meaning

So, what is a fax number? 

A fax number is just a telephone number used for transmitting documents. It refers to the number you dial on the fax machine when sending a fax — or the number people use to send you a fax. 

Fax numbers (or facsimile numbers) can be either analog telephone lines or online phone numbers — just like phone numbers can correspond to a physical landline phone or a cell phone.


What Is a Fax Number Used for?

To answer this let’s take a look at a few use cases of a fax number:

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A fax number is used for sending and receiving documents. It offers an alternative to snail mail, email and other file-sharing methods. 

But why choose a fax number over something like email? Here are a few use cases:

  • Sending and Receiving Documents: Faxing — especially online faxing — facilitates file-sharing. Not only can you quickly share digital documents, but with eFax’s mobile app, you can scan physical documents and fax them in mere minutes right from your phone.
  • Increased Security: Since its conception, faxing has been an easy way to share documents without compromising security. Physical documents can get lost in the mail and email can be hacked. Standard faxing, though, sends information through telephone lines, which are much more protected. And online faxing offers even more protection with high-level encryption.
  • More Privacy: When physical faxes arrive at the receiving machine, they can easily be forgotten or fall into the wrong hands. This can result in confidentiality breaches and noncompliance. Online faxing with eFax uses safety measures like encryption and multi-factor authentication so that the data remains private.
  • Greater Accessibility: With online faxing services like eFax, you can send and receive faxes from anywhere. Just open the eFax mobile app or the Messenger desktop app and review your documents. This can drastically reduce turnaround times and cut costs. 

How Does a Fax Number Work?

Traditionally, fax numbers allow two fax machines to communicate and transmit information through audible tones.

A fax machine is plugged into a physical telephone line. When you dial a fax number to send a document, the fax machine ‘calls’ the other fax machine and uses a shared language of audile tones to ‘read’ the document. The receiving machine then prints out the transmitted language.

Online faxing is now becoming more popular, removing the dependence on physical machines. It uses a dedicated fax phone number to virtually transmit documents, with no physical connections needed.


Decoding the Different Fax Number Formats

Fax numbers have the same format as regular telephone numbers. In the United States, that means your fax number would have the same 10-digit format that standard phone numbers have. The first three digits of a fax number would still be the area code, while the last seven digits would be the actual number. 

International Fax Numbers

For international faxes, the number might not have the 10-digit format. It depends on how phone numbers are structured in that country. For example, U.K. numbers include 11 digits, not 10.

You would also need to add the country code to the international fax number, just like you would for phone calls. The country code is the + symbol, followed by the geographical code assigned to your country. To send a fax to a U.S. fax number (from outside the country), just add a +1. Likewise, you must add +44 to fax to the U.K., +99 to fax to India and +52 to fax to Mexico. 

If you don’t know the country code for the recipient’s location, you can look it up with a quick online search.

Toll-Free vs. Local Fax Numbers

Fax numbers aren’t random phone numbers. You can get dedicated fax numbers with a specific area code corresponding to your business’s location. 

Businesses with a local clientele might prefer a fax number with a local area code to boost trust with their clients. Or, companies with multiple locations might select a local fax number for each branch. 

Larger companies might prefer a toll-free fax number for their diverse customer base. Toll-free numbers typically help build trust with clients, showing them that they are a well-established business.

Fax Numbers vs. Phone Numbers

Since fax numbers and phone numbers have the same format, does that mean they’re the same thing? 

  • Yes and no. 

A fax number is, technically, a regular phone number. To work, fax machines must be connected to a physical telephone line. If you plug a phone into that landline instead of a fax machine, it would work for calls. 

Some companies have even used the same number for faxes and calls, although that is no longer common practice. You could technically call a fax number and talk to a person or send a fax to that same number. The downside, of course, is that businesses couldn’t call and receive a fax at the same time. And if they picked up the phone on an incoming fax, it would stop the transmission. 

How to Tell If a Number Is a Fax Number?

There’s no way to differentiate between a telephone and a fax number just by looking at them. They have the exact same format, with an area code and country code (for international communication). 

Companies usually label their telephone numbers so you don’t have to guess. You might find something like this on their website or business card:

  • Tel: 855-555-5543
  • Fax: 855-555-5544

If you can’t find that information, you can try calling the number. You likely won’t get through to a person if it’s a fax number because businesses typically keep their fax and calling lines separate now. However, if you call a fax number connected to a physical fax machine, a machine will answer with a series of beeps.


Understanding Online Fax Numbers

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An online fax number is the same as an analog one but without the physical telephone line. You don’t need to plug your fax machine into the landline — in fact, you don’t even need a fax machine at all.

Instead, virtual fax numbers let you send and receive faxes anywhere and anytime. By getting an online fax number through a company like eFax, your phone, tablet, computer or laptop can become a fax machine. And the best part is that your recipient doesn’t need to have a virtual fax number. 

You can send a fax to any other fax number, even if it’s connected to a fax machine. Customers, clients and colleagues can also use a physical fax machine to send documents to your virtual fax number. You won’t physically receive the file like with a fax machine, but it will arrive in your inbox within minutes — if not seconds.

Online Fax Number Format

Virtual fax number formats are the exact same as a traditional fax number — and, therefore, a standard phone number. With online faxing companies like eFax, you can request any type of fax number: international, toll-free or local.


How to Get a Fax Number?

Anyone can get a fax number — and it only takes a couple of minutes with online faxing provider eFax. But before exploring that option, here’s how to get a traditional fax number.

Traditional Fax Number

Traditional faxing depends on a physical telephone line connected to your fax machine. Unfortunately, landlines are now becoming less common, both for individuals at home and large businesses. It’s no longer the norm to have phone jacks in every room. 

That may mean you need to get a landline and phone jack installed in your home or office to start faxing. When you contact your phone company to get the landline installed, you can discuss your options for a fax number. 

Now, if you already have a landline phone installed, you can switch that to fax by plugging the fax machine into the phone jack. If, for some reason, you don’t know what the number is for that line, you can call your cell phone from that line before connecting your fax machine. The number will appear on your phone screen. Once you plug the fax machine into that phone line, that number will be your new fax number.

Virtual Fax Number

Getting a traditional fax number can be a bit of a hassle if you don’t yet have a traditional landline. Thankfully, there’s a simpler option: online fax numbers. 

With providers like eFax, you can find a fax number in less than five minutes. Just go to eFax’s website and start a trial. The first thing you’ll see is a suggested fax number based on your location, plus the option to select a custom fax number (toll-free, local or international). Pick the one you want, fill in your personal information and that’s it. You have a virtual fax number.


Why Choose eFax for Your Faxing Needs

Quickly getting a fax number is just one of the many benefits that eFax offers. Another is the increased flexibility in document-sharing workflows.

Once you’ve created your account, you can start faxing right from your email, the eFax mobile app, the Messenger desktop app and even a Word doc. Make sure to give people your virtual fax number so they can send you faxes as well. You’ll get a notification in your email and eFax account as soon as the fax arrives, allowing you to handle correspondences immediately from anywhere.

Ready to see for yourself how easy it is to get a virtual fax number? Start with eFax today.


FAQs Around Fax Number

A fax number refers to the number used to transfer documents via a phone line. Fax numbers were traditionally a physical landline, but they now include online fax numbers.

Getting a fax number is easy with eFax. Just sign up for a trial and choose the suggested fax number. You can also port an existing fax number or select a specific international, local or toll-free number. 

You cannot call a fax number if you want to have a conversation like a telephone call. When you dial a fax number and a successful connection is made, the receiver will hear a tone indicating that a fax transmission is about to start. Communication with the receiver is not possible because fax machines use a different frequency than regular phones.

Yes, a fax number is essentially the same as a phone number. You can either use the number for faxing or for calling. With physical fax machines, you can technically use a fax number as both a faxing and calling line, although it’s extremely inconvenient. Online fax numbers are only for faxing and have no correlation to a physical phone.

Here are a few examples of fax numbers: 

  • Toll-free fax number: 1-888-555-1234
  • International UK fax number: +44 121 1234 5678
  • Local fax number for Houston, TX: 281-555-4321

You need a fax number for any type of faxing, whether international or local. The good news is that you don’t need a fax machine. With a fax number from eFax, you can send and receive faxes right from your phone or computer.

If you have a physical landline, you can use that as a fax number by connecting a fax machine to the phone jack. However, you cannot use a cell phone number as a fax number. eFax makes it easy to get a separate fax number when you sign up for a trial — it takes less than five minutes.


Send and receive faxes in minutes.

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Can a Fax Be Intercepted?

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7 Best Fax Moments in Film and TV

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The Best Way to Share Documents Online

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Consensus Spin-Off Cloud Fax and Electronic Signature Products as New Public Companies

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