Manage Your Account as an eFax Corporate Administrator

Company Level Admin Portal

The eFax Corporate-level admin portal offers a secure and centralized platform for overseeing user accounts, tracking document history, accessing monthly billing statements, and more.

Company Level Admin Benefits:

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  Consolidate, manage, and provide access for users and account numbers

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  Create a secure environment to add new numbers, and review inbound and outbound

Multiple Admin Designation

See all your groups and sub-groups in a tree-navigation view. Create and manage groups easily to keep all relevant stakeholders in the loop.

You can manage all your groups and sub-group information from the Groups tab. You can delegate responsibility by assigning group administrators to manage users and permissions. You can also access group-specific reports for a clear understanding of your faxing trends.

Multiple Admin Designation Benefits:

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  Easy navigation using tree layout for information

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  Create and manage groups easily to streamline communications

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  Assign group and sub-group admins to manage group settings

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  Add, remove or move users depending on organizational requirements

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  View detailed usage reports by group

Multi-User Access Control

Customize your faxing experience to meet your requirements from the Setting tab. Administrators can update corporate account and user settings to ensure you can send and receive faxes reliably.
The Settings tab manages everything related to your online faxing needs. You can manage cover pages, update security settings, add and remove payment methods and more. You can also manage usable domains to protect your faxes.

Multi-User Usage Reports Benefits:

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  Edit billing information and payment methods

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  Add or remove domain permissions to protect your faxes

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  Manage cover page usage and restrictions

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  Enable eFax Messenger download for users

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  Configure SAP-integrated fax notification settings

Usage Reporting

Analyze your fax usage by user in the Usage Report section. Understand your organization’s faxing behavior by tracking both incoming and outgoing faxes.

You can download detailed reports in .csv or .xlsx formats of daily, weekly and monthly activity for your entire account or by user. You can also download batch reports of all sent and received faxes inside a specific time period.

Usage Reporting Benefits:

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  Analyze fax usage by day, week or month

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  Access detailed audit logs of both incoming and outgoing faxes

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  Download usage reports in .csv or .xlsx formats

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  Review historical fax usage of up to a year

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  Track valuable metrics for a complete picture of fax usage

Unlimited Users

Manage who can send and receive faxes on the Users Page. Easily add and remove users and group administrators depending on your organizational structure.

You can also group users to ensure all relevant stakeholders receive faxes in your organization. Also, you can edit user permissions to manage who can send and receive faxes, making it easier to streamline communications in your organization.

User Benefits:

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  Add and remove users in bulk

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  Manage who can send and receive faxes with a click

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  Update group administrator and user permissions

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  Create and manage user groups easily

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  Edit user's incoming- or outgoing-fax CSIDs