Keep Your Existing Fax Number

Port an Existing Fax Number to eFax

What does porting a fax mean? Porting a fax number involves moving your existing fax number to a new service provider. You can transfer your current fax number to another service provider or request that it be removed from the current provider and assigned to a new one.

What It Means to Port a Fax Number

To “port” your existing fax number means to relocate that number to your new eFax account. You can port fax numbers away from an existing telecommunications company, such as the company that provides service to your fax machine. You can also port your number to your new provider, like eFax. When you port a number away from one company or to a new one, you will usually need to pay a fee.

What You’ll Need to Port a Fax Number to eFax

In order to port your existing fax number to your new eFax account, you’ll need to be ready to provide a few pieces of information, including:

  • Your existing fax number that you’d like to port to eFax
  • The name of the phone or fax service provider that your number is currently under
  • Your account number as it appears on your bill
  • The name of the owner or registered contact that is on file with your current carrier
  • The address where your physical fax line is installed

Before you can port your existing number to eFax, you will also need to read and accept our standard Letter of Agency (LoA). The LoA establishes that you give eFax authority to act on your behalf when switching your service provider, changing your fax number, and transferring information between providers.

When gathering your information, it’s important to note that the service address might be different from what you find on your bill. You can check with your carrier to get the exact address that they have on file. It’s only possible to port one fax number at a time.

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How to Port Your Existing Fax Number to eFax

Porting your existing fax number to eFax is quick and easy. Start by signing up for an online eFax account. Then, review the Letter of Agency. This document allows eFax to work with your existing telecommunications provider. After you’ve read and accepted the Letter of Agency, we’ll be able to help switch your current fax number to your new service

eFax will begin porting your existing fax number right away. While you wait for your fax number to be transferred to eFax, you’ll receive a temporary fax number. This allows you to start using eFax’s features right away.

Why Port Your Fax Number to eFax

Porting your existing fax number to eFax means that you can ditch the traditional fax machine and enjoy the many benefits of online faxing. You’ll no longer be tied to an office and fax machine, and you will gain the ability to send and receive faxes from anywhere — no printer is required.

Not all online fax services are created equal. But when you port fax numbers to eFax, you’ll get the latest mobile applications, lower monthly fees and features like unlimited cloud storage.

Two Great Benefits of Porting Your Fax Number

1. Keep Your Current Marketing Materials

You can continue using the business fax number you’ve always had, and that your customers, vendors and partners already know. No need to update your website, business cards, marketing and sales materials with a new fax number.

2. Enjoy eFax Features with Your Current Number

Start taking advantage of online faxing immediately. With eFax, you and your colleagues can receive, annotate, electronically sign and send faxes online, from any Internet-connected device. You can respond quickly to important business faxes on the road so you never need to wait by a fax machine for an incoming document.

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How to Transfer Your Fax Number to eFax

sign up for eFax
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Use email or eFax dashboard to send a fax

FAQs about Porting Fax Number

Please contact directly the gaining provider, they are the only entity that can see if the port out has been rejected or approved

To port a number out please have the gaining provider send the LSR (Losing Service Request) to [email protected] for review/approval. The final step is a PIN number from carrier to carrier only(after approval)

Consensus does not determine or issue a PIN and this is determined by carrier to carrier. This is the final step after Approval once the gaining carrier has emailed the LSR (Losing Service Request) to us via [email protected]

The porting team advised to use use any number they are porting

Refer to the required action in the rejection notice.

Who should they contact for a question regarding a port out?

Please email us at [email protected]

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