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eFax Enterprise Fax API

Programmable Fax API for Enterprise

eFax Corporate’s robust, standards-based RESTful Fax API is designed specifically for highly-regulated industries that demand strong encryption as well as high-volume faxing, empowering businesses to integrate advanced fax capabilities and enhance data interoperability.

Accomplish More With the eFax Enterprise API

The eFax Enterprise API empowers organizations to drive digital transformation and enhance data interoperability by integrating secure, reliable faxing into their applications. The API is agile and developer-friendly, making it a versatile tool for streamlining communications, especially in high-volume, regulated environments.

Scalability and Standards-Based Design

Built as a RESTful API, the eFax Enterprise API is scalable and standards-compliant, making it suitable for high-volume production fax environments. It integrates seamlessly with mission-critical applications across industries that prioritize compliance and data security.

Fax Services API

This API provides the core faxing capabilities, including:

  • Fax Transmission: Send and receive faxes securely.
  • Fax Image and Metadata Downloads: Access fax content and related data easily.
  • Webhooks for Notifications: Set up secure inbound and outbound fax notifications to monitor fax activity.
  • Fax Management: Search, retrieve, and delete faxes using flexible parameters.

Admin API

This API supports administrative functions for account management on the eFax Corporate platform, including:

  • Account Provisioning and Maintenance: Manage user accounts and settings.
  • Number Management: Control and assign fax numbers.
  • Authorization Management: Manage permissions and authorization for using the Fax Services API.

The eFax Enterprise API is an ideal solution for organizations looking to integrate reliable fax capabilities into their systems while adhering to industry compliance standards.

Flexible

Facilitate faxing capabilities. It’s like having your own production-class fax server in-house — but without the equipment, hassle or expense.

Responsive

Stay updated with real-time fax notifications. Better faxing reliability.

Stable

99.9% uptime. No fax servers needed. Fax directly from your CRM, ERP, or EHR.

Secure

Ensure confidentiality with every fax. TLS 1.2 encryption for fax transmissions and AES 256-bit encryption for fax storage.

How the eFax API Works

Integrating an API doesn’t have to be hard — and with eFax, it’s not. The eFax Enterprise API lets you keep things simple yet effective — all while saving you time and money.

It Integrates Fax Processes

The eFax API makes integrating fax capabilities into your existing workflows straightforward, regardless of industry or software ecosystem. Unlike traditional APIs, which can present complex integration challenges, the eFax API is designed for seamless compatibility with your organization’s existing systems, including ERP, CRM, or Electronic Health Record (EHR) platforms.

With the eFax API, businesses can rapidly deploy a secure, reliable electronic faxing system within their current digital framework, enabling powerful communication and operational efficiency without disrupting existing processes.

Fax Anywhere (2)

It Improves Efficiency

Traditional faxing is slow and cumbersome. Fax machines often experience jams, paper shortages, and malfunctions, all of which delay workflows. Additionally, because fax machines are typically in-office, users can’t send or receive faxes while traveling or working remotely, which further disrupts productivity.

The eFax API, on the other hand, provides a flexible, company-wide faxing solution accessible from any location. Employees can send and receive faxes whether they’re at home, in the office, or on the go, significantly improving workflow efficiency. The eFax API also features an XML wrapper with barcode scanning capabilities for sender data, further simplifying and accelerating the file-sharing process across teams and locations.

Fax Anywhere (3)

It Cuts Down Costs

Implementing the eFax API leads to lower operational costs through more efficient workflows, which enable faster turnaround times and reduced expenses. Unlike traditional faxing, where each document requires paper and toner, eFax reduces printing needs, cutting down on material costs and supporting your company’s sustainability goals by minimizing waste. Additionally, eliminating fax machines altogether removes the need for costly maintenance and equipment purchases.

In addition, streamlined workflows and quicker response times can directly impact your bottom line. Efficient processes increase client satisfaction, which drives repeat business and referrals. By reducing labor and time spent on fax-related maintenance, your team can focus resources on growth-oriented initiatives, ultimately boosting profit margins.

It Offers Top-Notch Protection

The eFax API provides robust protection for sensitive data, making it an ideal solution in today’s cybersecurity landscape. All fax transmissions utilize TLS 1.2 encryption, and files in storage are safeguarded with 256-bit encryption, ensuring that documents remain secure from unauthorized access. These measures also help companies stay compliant with stringent regulations, such as HIPAA and GLBA.

For additional control, the eFax API offers customizable security settings for both inbound and outbound faxes. Companies can assign a unique URL for each fax number to automatically receive and post fax results securely. Additionally, the API allows for unique transmission IDs to track each fax individually, providing a reliable way to monitor and verify document transmission.

Start Building with the eFax API

Cloud Fax Integration Made Simple

The eFax Enterprise Fax API enables high-volume faxing directly from customer applications, providing a unified faxing and billing environment that simplifies fax administration processes.

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    Access cloud faxing directly from within electronic healthcare applications

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    Secure API Portal for private access to account settings, technical documentation and specifications as well as a Sandbox for testing

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    Supports OAuth 2.0 token-based authentication

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    Includes both Faxing and Provisioning capabilities

costs and resources

Technical Documentation

Digital Documents, Compliance and the Cloud

Managing and protecting files in this digital age is hard. Learn some best practices for properly managing documents in the cloud.

Read Now

Related FAQs

See All FAQs

eFax is a great option for sending important documents online. Every eFax product uses TLS protocol and two-way encryption, and there are two more options that regulated industries can use for that extra layer of protection when sending online faxes: eFax Protect and eFax Corporate. eFax Protect is HIPAA-compliant and provides BAA for further compliance. eFax Corporate is HITRUST certified and scales for enterprise businesses.

You can think of an API, or Application Programming Interface, as a bridge connecting two different pieces of software. It’s a communication protocol, a set of rules that allows one piece of software to work easily with another.

Even if you didn’t know what the term meant before reading that paragraph, you’ve been using APIs for years. It is an API, for example, that allows you to cut a block of text from a Microsoft® Word® document or a plain text file and paste it into a new Gmail message.

Yes. The added convenience and enhanced employee productivity of a fax API would be valuable to your business only if that API were at least as secure as the other means of transmitting faxes. The security concerns of sending company data unsecured — particularly proprietary or regulated data — would outweigh the benefits of being able to fax by email directly from your workflow applications.