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ECFax

Secure, Digital Cloud Fax for Federal Government Agencies

ECFax offers government agencies a consolidated, secure, cloud-based fax service that simplifies faxing processes and eliminates the need for a costly, inefficient, legacy fax infrastructure. FedRAMP High authorization is currently in process with the FedRAMP Program Management Office.

Benefits of Cloud Faxing for Government Agencies

ECFax was developed specifically for government use, making it possible for agencies to benefit from a highly secure, scalable, and reliable legacy fax alternative.

Built with a modern, cloud-native design, ECFax:

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    Reduces administrative costs

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    Eliminates paper-based fax processes

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    Provides secure data transfer for vital, regulated documents

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    Streamlines workflow processes for productivity efficiencies

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    Simplifies fax services and improves the user experience

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    Offers a 24/7, state-of-the art faxing capability with 24/7 help desk support

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Enhance Government Document Security with ECFax

Scalable, Transparent, Efficient, and Secure

Offered in partnership with Cognosante, ECFax combines the leading digital cloud fax technology offered by eFax, with Cognosante’s deep experience driving government digital transformation projects.

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Scalable

Hosted on Amazon Web Services GovCloud, ECFax scales on-demand to hundreds of millions of pages per month through auto-scaling and elastic load balancing.

Free Online Storage

Efficiency

Using a cloud fax solution can significantly reduce overhead expenses, and the automation of fax workflows decreases labor costs and optimizes processes.

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Security

ECFax and add-on components have been tested to meet the most important security and quality assurance protocols for data protection, including FIPS 140-2, PCI-DSS, NIST Rev 4 and HIPAA compliance.

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Transparent

Performance dashboards provide visibility into service usage and operational status, which allows for near real-time production metrics.

ECFax Features and Functionalities

Faxes can be sent via:

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ECFax API

Use the eFax API to quickly integrate your faxing with any number of applications and programs, empowering your business with enhanced efficiency and seamless workflow integration.

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Email to Fax

Incoming and outgoing emails are secured through TLS encryption which helps to protect messages as they’re transferred between servers.

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Multi-Function Devices (MFDs)

Multi-function devices are supported, allowing documents to be scanned and faxed via ECFax’s native high-security process. ECFax’s integrated application for MFDs include outbound faxing with integration to ECFax for authentication, contacts, and cover pages.

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ECFax MyAccount

Enterprise Cloud Fax (ECFax) MyAccount is a desktop application that can be used to enhance the capabilities of the ECFax services. It interfaces with the ECFax Service to provide a print to fax functionally and will work with any application that has a print function.

Cloud Storage

ECFax was selected by the U.S. Department of Veterans Affairs (VA) for use in all VA clinics, medical centers, hospitals, and technology centers

By adopting ECFax, the VA aims to improve the overall quality of care for veterans by facilitating quicker access to medical records and improving coordination among healthcare providers. This strategic partnership reflects a commitment to leveraging technology in order to better serve those who have served our country.