History & Miscellaneous
Staples Fax Service: An Easy Guide To Send and Receive Faxes

5 min read
Most people and businesses know Staples as a chain of office equipment and supplies in many countries, including the US and Canada. However, Staples also offers fax services near you, similar to FedEx, UPS and Office Depot.
For each of these, including fax services at Staples, you’ll have to drive there and bring your documents with you. It can also get expensive if you’re faxing multiple pages or have to use Staples fax services multiple times. Instead, most business opt for an online fax service like eFax®.
eFax® is ideal for sending faxes of your documents anytime from anywhere at a low recurring subscription cost without using a fax machine. Discover how to reduce costs with eFax’s online fax solutions to securely and conveniently share documents.
Can You Fax at Staples?
You can fax at Staples using the company’s Copy and Print service, which lets you send international, national, and local faxes. You can send a Staples fax at most of their locations, but it’s best to call earlier to ensure the center you wish to visit has working machines and someone who knows how to access it. Staples offer self-service faxing, but has discontinued faxing at the counter by a store associate at many locations.
You can use the fax services at Staples for printed documents as well as some digital formats like a USB stick or SD card or log in to your OneDrive, DropBox, or GoogleDrive account on the Staples fax machine setup.
Does Staples Offer an Online Faxing Service?
You can even print your documents via email by sending them to [email protected] and paying per copy, but you cannot use fax services at Staple through email or online. For an online fax service, you need a digital faxing solution like eFax®.
How Much Does It Cost to Fax at Staples?
The Staples fax service varies at stores, and not all stores still offer faxing. In general, expect to $2.19 for the first page and $1.79 for each individual page. So, if you are planning to fax a 10 page document, you’ll pay about $18, more than the monthly fee for eFax® for sending hundreds of page at no additional cost.
Staples fax service also adds an additional surcharge for long-distance faxes or international faxing.
If you receive a fax at Staples, you’ll pay about $1 for every page.
Does Staples Offer Free Faxing Services?
If you’re searching online for where can I fax for free, Staples doesn’t offer free faxing. You’ll be charged a fee for every page you fax. The total cost will depend on the specific location and the number of pages you fax.
How to Find a Staples Store to Send a Fax

To find a Staples store near you, you can use a search engine like Google or go to the Staples website and search the Staple Directory by typing in your location or clicking on the state you’re in.
How to Send a Fax at Staples
You’ll spend more time traveling to the store than you will actually faxing your documents. The process itself is fairly straightforward. A store associate will direct you to the self-service machine if it’s available. You can follow the instruction the machine to guide you through the process, which includes:
- Placing the documents in the tray.
- Dialing the recipient’s fax number and waiting for a connection
- Scanning your document.
- Waiting for a fax confirmation page.
- Collect your document from the feeder.
- Paying for your Staples fax at the register.
How to Receive a Fax at Staples
You can also receive faxes at Staples, similar to how you would do so at Office Depot, UPS or FedEx by following these steps:
- Locate the nearest store and call them to get for their fax number. In some cases, the fax number is listed on the Store Locator page, but you should call to confirm first as some stores no longer have faxing services locally.
- When you call the store, confirm that they will retrieve the fax pages and hold them safely for you.
- Ask the sender to fax the document to that store’s fax number.
- Make an appointment with the store to collect your fax.
- You’ll need to provide the store employee with the necessary fax transmission details to ensure you collect the right fax.
- Collect your faxed document and pay for the service.
Taking Faxing to the Next Level: Beyond Staples
If there’s a Staples near you, then you’ll be able to send a fax fairly easily. However, it can get expensive and you’ll have to get there, taking time out of your busy day. That’s where digital fax solutions using an online fax service come in.
eFax® digital faxing let you send a fax from any internet-connected device at any time, and it offers increased security, better document management, and lower cost. There’s no worry that someone might see what you’re faxing like when you’re in a store or accessing your records on the machine.
eFax® – Most Reliable and Secure Fax Service
eFax® differs from Staples’ self-service faxing machines because you can fax from Internet-enabled devices like personal computers, laptops, or mobile phones. You don’t need a fax machine to send or receive faxes.
You can do the following using eFax®:
- Send and receive faxes anywhere, anytime, using your smartphone, tablet, computer, or laptop.
- Share files online from cloud services like iCloud, Google Drive, and Dropbox by downloading them and attaching them to your virtual fax.
- Add electronic signatures to your faxes by swiping your finger across your mobile phone’s screen or dragging and dropping a pre-saved signature.
- Store your incoming and outgoing faxes online for free across the life of your eFax® account.
- Use eFax Corporate® for encrypted online fax that comply with applicable standards such as SOX, HIPAA, and GLBA.
- Efficiently receive, send, and sign faxes online from your phone or tablet using a free mobile app.
- Receive and send faxes online using email, which is convenient, flexible, efficient, and accessible.
- Protect your documents using data encryption at rest or in transit and Advanced Encryption Standard (AES).
- Send and receive faxes globally.
- Receive a notification once the recipient gets your fax.
- Get a toll-free fax number.
The service is also cost-effective. You only pay a recurring monthly subscription rather than pay for every fax you send or receive. Additionally, you don’t have to travel to a store, which costs you time and gas money.
Join eFax® today to secure your communications, reduce costs with eFax’s digital fax solutions, and enjoy industry-compliant faxing.
FAQ’s Around Staples Fax Service
Let’s check out answers to common questions about faxing at Staples.
Unfortunately, you can’t fax documents online at Staples. You’ll need to visit a nearby store instead, carrying your physical documents by hand or digitally in an SD card or USB drive. Online faxing is possible with eFax, which lets you send or receive faxes digitally using an Internet-enabled device from anywhere and at any time. Sign up for eFax today to start sending online faxes from anywhere, anytime you need!
It’s generally safe to fax from Staples. However, there’s always the chance a customer or store associate might view what you’re sending.
To send a fax from Staples, you must bring your document in physical or digital format. Ensure you also have the recipient’s fax number. You’ll also need some money to pay for the service.
You can track the status of an incoming fax at Staples by calling the store and asking if they have received it.
There is no way to track the status of an outgoing fax. You’ll have to call the recipient and ask if they have received it.
Tracking the status of an outbound fax is easy with eFax® because you get an automatic notification when the recipient receives it.
Staples doesn’t limit the size or number of pages you can fax. However, consulting one of their associates is recommended if you have a large project.
Every Staples outlet has printers and fax machines on site, though not every outlet currently offers this service. That’s why we recommend calling your local Staples before you take your fax over to send it.
You can fax any printed document at a Staples. You can also fax digital documents stored on a USB key or SD card. Document types include MS Word documents, PDFs and image files.
Most Staples locations also let you send faxes from a Google Drive or other cloud storage facility. Remember, though, that you’ll have to log into your drive on the public machine to access your documents, and this carries security risks.





