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Staples Fax Service: An Easy Guide To Send and Receive Faxes

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A closed Staples store.

Most people and businesses know Staples as a chain of office equipment and supplies in many countries, including the US and Canada. However, you can do more than just buy office supplies at Staples. 

We’ll explore Staples fax services, which most businesses and people need regularly, especially when sharing sensitive financial, legal, or medical information.

It’s important to note from the onset that Staples’s fax services are much better than other on-location faxing services from companies such as FedEx and UPS. 

Nevertheless, the service has flaws, making it necessary to use a digital faxing solution – eFax – instead. eFax is ideal for sending faxes of your documents anytime from anywhere at a low recurring subscription cost without using a fax machine. Discover how to reduce costs with eFax’s online fax solutions to securely and conveniently share documents.


Table of Contents


Can You Fax at Staples?

You can fax at Staples using the company’s Copy and Print service, which lets you send international, national, and local faxes.
All Staples locations have self-service faxing and printing machines. However, it’s best to call earlier to ensure the center you wish to visit currently offers the service.
The company lets customers fax physical documents as well as digital format documents. You must save your documents into an SD card, USB drive, or compact flash if your documents are digital.
You can also directly import your documents from OneDrive, Google Drive, or DropBox because the faxing service allows access to cloud storage. You can even print your documents via email by sending them to [email protected].


How Much Does it Cost to Fax at Staples?

The Staples fax service shares almost the same pricing system as FedEx fax.

  • To send a fax locally, you’ll spend $1.79 for the first page and $1.59 for every additional page.
  • National faxes cost $2.39 for the first page and $2.19 for each subsequent page.
  • International faxing is the costliest at $5.99 for the first page and $3.99 for each extra page.

Here’s what the pricing looks like at a glance:

First PageEvery Additional Page
Cost for Local Faxes$1.79$1.59
Cost for National Faxes$2.39$2.19
Cost for International Faxes$5.99$3.99

The Staples fax cost can be higher or lower, depending on the location.
Remember to budget for other on-site faxing costs, such as traveling to the center. You may also be tempted to buy other items you hadn’t planned for at the store!
If you receive a fax at Staples, you’ll pay about $1 for every page.


Does Staples Offer Free Faxing Services?

Staples doesn’t offer free faxing. You’ll be charged a fee for every page you fax. The total cost will depend on the center and the number of pages you fax.


How to Find a Staples Store to Send a Fax

Finding a Staples store to send a fax is easy. 

Here are the steps to follow:

  • Go to the Staples website to access the Official Store Locator.
  • Type your city, state, ZIP code, or a known Staples store number into the search bar and click on the search icon.
  • You’ll see a list of stores near your location, each item showing the distance to the store, the services available, and business hours.
  • Check from the list that the store nearest to you offers Printing Services. 
  • If clicking on the location on the list or the map doesn’t open to show you the directions, Google the address. Add “Staples” at the end to refine the search. 
  • Once you open the page for the location, use the phone number to call them and confirm that faxing services are available.

How to Send a Fax at Staples

Sending a fax at Staples can be time-consuming and tiring. 

Here’s the process to follow:

1. Prepare Your Documents and Requirements 

Prepare your document for faxing so the cover sheet will be faxed first. 

If you have a digital document, download it into a portable USB drive or SD card. Save it as a PDF because that’s the most suitable digital method for faxing. Note that you can also fax photos and spreadsheets using the service. 

You’ll also need to find the recipient’s fax number. 

2. Locate the Nearest Store and Visit It

Use Staples’ Official Store Locator to find a nearby faxing center. Once you’ve confirmed faxing services are available, visit the store and find a self-service fax machine. 

If you would like a store employee to use the fax machine on your behalf, ask for their help. 

3. Fax Your Document

If you choose to fax the document yourself, follow the instructions on the machine for a smooth experience. 

Place the document in the loading tray and press the Fax button. Dial the recipient’s fax number and wait for the machine to connect. Then, scan the document and transmit it.

4. Wait for the Fax Confirmation Page

Once the machine is done, it will usually print out a confirmation page showing whether the fax has been sent successfully. If the process fails, try faxing again.

5. Collect Your Document

Retrieve your document from the feeder and keep it safe. If you would like to destroy it, you can use the store’s shredding services.

6. Pay at the Cash Register

Go to the cash counter and show the fax confirmation page to make the payment. 


How to Receive a Fax at Staples

Here’s how to receive faxes at Staples:

  • Locate the nearest store and call them beforehand to ask for their fax number. You may find the fax number immediately using the store locator method discussed above. For example, the fax number for the 111 North Wabash Avenue store in Chicago, Illinois, is (312) 641-1227. 
  • When you call the store, confirm that they will retrieve the fax pages and hold them safely for you.
  • Ask the sender to fax the document to that store’s fax number. 
  • Make an appointment with the store to collect your fax. 
  • You’ll need to provide the store employee with the necessary fax transmission details to ensure you collect the right fax. 
  • Collect your faxed document and pay for the service.

eFax – Most Reliable and Secure Fax Service

eFax differs from Staples’ self-service faxing machines because you can fax from Internet-enabled devices like personal computers, laptops, or mobile phones. You don’t need a fax machine to send or receive faxes. 

You can do the following using eFax:

  • Send and receive faxes anywhere, anytime, using your smartphone, tablet, computer, or laptop.
  • Share files online from cloud services like iCloud, Google Drive, and Dropbox by downloading them and attaching them to your virtual fax.
  • Add electronic signatures to your faxes by swiping your finger across your mobile phone’s screen or dragging and dropping a pre-saved signature.
  • Store your incoming and outgoing faxes online for free across the life of your eFax account. 
  • Use eFax Protect, an encrypted online fax solution that improves the security of your faxing communications and ensures you comply with applicable standards such as SOX, HIPAA, and GLBA. 
  • Efficiently receive, send, and sign faxes online from your phone or tablet using a free mobile app.
  • Receive and send faxes online using email, which is convenient, flexible, efficient, and accessible. 
  • Protect your documents using data encryption at rest or in transit and Advanced Encryption Standard (AES).
  • Send and receive faxes globally.
  • Receive a notification once the recipient gets your fax.
  • Get a toll-free fax number

eFax is convenient because you don’t have to leave your home or office to fax. You can fax on the go, anywhere, and at any time. 

The service is also cost-effective. You only pay a recurring monthly subscription rather than pay for every fax you send or receive. Additionally, you don’t have to travel to a store, which costs you time and gas money. 

Join eFax today to secure your communications, reduce costs with eFax’s digital fax solutions, and enjoy industry-compliant faxing. 


Fax at any Time, from Anywhere without a Fax Machine

Staples offers a faxing service that is superior to other on-location solutions like FedEx and UPS. 

However, the service fails when it comes to ensuring the security of faxes. You must also travel to a physical store to use the service, which can be costly and time-consuming. 

eFax is much better because you can fax from anywhere at any time without a fax machine. It’s easy to fax online from your mobile phone, laptop, or tablet, regardless of the time of the day. Sign up for eFax today to reduce communication costs, comply with industry standards, and securely share sensitive information over high-level encryption.


FAQ’s Around Staples Fax Service

Let’s check out answers to common questions about faxing at Staples.

Unfortunately, you can’t fax documents online at Staples. You’ll need to visit a nearby store instead, carrying your physical documents by hand or digitally in an SD card or USB drive. Online faxing is possible with eFax, which lets you send or receive faxes digitally using an Internet-enabled device from anywhere and at any time. Sign up for eFax today to start sending online faxes from anywhere, anytime you need!

It’s generally safe to fax from Staples. However, your documents are still at risk because there is no encryption over the phone line. 

The fax machines are also used by the public, and other people may see the documents you fax, resulting in a loss of privacy.

To send a fax from Staples, you must bring your document in physical or digital format. Ensure you also have the recipient’s fax number. You’ll also need some money to pay for the service.

You can track the status of an incoming fax at Staples by calling the store and asking if they have received it. 

There is no way to track the status of an outgoing fax. You’ll have to call the recipient and ask if they have received it. 

Tracking the status of an outbound fax is easy with eFax because you get an automatic notification when the recipient receives it.

Staples doesn’t limit the size or number of pages you can fax. However, consulting one of their experts is recommended if you have a large project.

Send and receive faxes in minutes.

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