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Help Prevent Referral Leakage in Outpatient Imaging Centers

Stop referral leakage and streamline your clinically adjacent workflows with a solution that consolidates disparate processes, extracts key data, and helps to automates order processing directly into your RIS or EHR.

The High Cost of Referral Leakage in Inbound Imaging

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Up to 30%

of all physician referrals leak out of networks entirely.1

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Nearly 50%

of all inbound radiology orders are never completed.2

This administrative friction translates directly into lost revenue, decreased provider satisfaction, and costly scheduling delays. At the same time, evolving CMS regulations are reshaping how providers must manage prior authorizations and claims attachments, increasing administrative complexity.

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Designed to Transform Outpatient Radiology Operations

eFax® Harmony provides your staff with an end-to-end referral management platform that simplifies and automates their current workflows while integrating seamlessly into your existing clinical architecture.

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Patient Drop-off

Referral Leakage – Let Harmony be your operational hub for referral tracking and proactive patient and provider communication so that your organization can secure more order conversions and schedule patients faster.

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Maximize Staff Productivity

Optimize Internal Processes – Harmony’s centralized operations hub ensures that your team has fully visibility into all incoming and in-progress referrals.

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Lighten the Administrative Load

Reduce Manual Burden – Let Harmony’s automated extraction and classification of key information combined with process automations and EHR/RIS integrations, reduce the strain of referral processing on your staff.

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Maintain Regulatory Alignment

Support CMS Requirements – Effortlessly keep pace with the latest federal rules governing claims attachments and prior authorizations. Evolve your prior paper-based processes by utilizing Harmony’s bi-directional integration.

Seamless Integration with Your Existing RIS and EHR

Our specialized integration consultants evaluate your referral channels to design and deploy a solution tailored to your organizations needs.

Consolidated Inbound Streams

Merge disparate fax and digital orders into a single workspace.

Intelligent Extractions

Automatically pull key patient data from incoming documents without manual re-keying.

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Direct Clinical Delivery

Securely route directly to point-of-care workflows to accelerate exam scheduling.

Graphic of the Harmony workflow
Graphic of the Harmony workflow

Schedule a Workflow Evaluation Today

Discover how eFax® Harmony can transform your clinical operations, protect your revenue pipeline, and eliminate manual entry bottlenecks.