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Our Experience Leads to Your Success

Your focus is on providing quality patient care, but the challenge of limited resources – people, time, and budget – are very real. Managing an entire hospital IT infrastructure, its integration systems, and the accompanying workflows is complicated, time consuming and a labor-intensive task. We can help you leverage your technology investment and stretch your IT resources across your enterprise and customize our scope of support to meet your individual needs.

Our Experience Leads to Your Success

Your focus is on providing quality patient care, but the challenge of limited resources – people, time, and budget – are very real. Managing an entire hospital IT infrastructure, its integration systems, and the accompanying workflows is complicated, time consuming and a labor-intensive task. We can help you leverage your technology investment and stretch your IT resources across your enterprise and customize our scope of support to meet your individual needs.

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Offering One-Off or Ongoing Support for Hospitals and Health Systems

No project is too small, or too complex for our project engineers. Our Managed Services team is committed to helping all our clients get the most out of their technology investments, whether it’s helping to build interfaces, develop automated workflows, set up downtime reports, or complete an entire EHR migration. We want to be the vendor partner you rely on when you don’t have the resources or support in-house to accomplish all your integration and automation goals.

Fax document system integrations illustration
eFax integration landscape

We can take on ad-hoc tasks that you’re struggling with, we can act as an extension of your IT staff and manage your entire hospital infrastructure – or anything in between – so your team can focus on other projects!

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Manged Services

eFax’s Managed Services team specializes in working with health systems of all sizes to help save time, resources, and costs. Partner with eFax for a one-time project, or continued support as an extension of your IT team. We work with health systems that have limited staff, or do not possess the expertise to develop and manage their IT infrastructure internally and provide cost-conscious solutions with high ROI that benefit their team across the board.

We possess more than just excellent products and services. We have the know-how to solve any difficult integration project that your organization faces on a daily and ongoing basis. With eFax’s packaged solutions, we transfer the combined experience of our team members and our clients to help you achieve any integration objectives you may face.

eFax’s Managed Services team leverages proven experience and unparalleled service to assess and manage your current downtime environment to ensure you’re prepared for any downtime event. Not only will you be ready for any planned or unplanned Healthcare Information System disruption, but you’ll also gain the benefit of objective, expert knowledge to help you prepare for network downtime, as well.

We are committed to providing our clients with an ever evolving, easy to use, line of products and services to help bring their systems together. We help ensure our clients are making the most out of their software investments now, and in the future. That is why we offer all of our clients access to our Customer Care Center and encourage them to take advantage of the resources and product information offered.

Healthcare Network

We’ve removed the caps. During our early access phase, experience the full power of a platform designed to scale as fast as you do.

  • iconMaking better use of resources, enabling your staff to focus on core hospital initiatives
  • iconDecreasing the time associated with recruiting, training, and retaining staff
  • iconLearning to tackle complex initiatives or solve challenges you didn’t know your technology was capable of
  • iconBenefiting from the experience of our engineers as a permanent extension of your staff
  • iconReceiving support that is reliable, fast, flexible, and available 24/7/365
  • iconBackfilling positions at a cost far less than hiring a new FTE

Learn More About Managed Services

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