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The eFax® Newsletter: Q2 2026 Edition
A truly efficient digital future demands leaving manual, paper-heavy processes behind. As the regulatory landscape evolves, this edition focuses on a critical shift: modernizing legacy workflows through automation.
eFax® is transforming how organizations like yours approach this evolving digital frontier with practical, integrable tools that can elevate user experiences, drive proven ROI, and safeguard your most critical asset: your data.
Catch our latest webinar to see how to streamline your operations and overcome common integration hurdles.
Don’t miss an update. Follow our LinkedIn page to track the latest industry news and see how we’re innovating in secure data exchange.
Read on to learn more.
By SVP of Product, Stacy Pur
We’re all working toward a fully interoperable healthcare system, yet unstructured data continues to stall progress. Drawing on a recent collaborative focus group with members of CHIME, eFax® SVP of Product, Stacy Pur, outlines how modern health systems are finally moving past legacy frustrations.
Dive into her expert analysis of these executive insights, and learn how Intelligent Document Processing (IDP) and AI are turning data chaos into actionable, structured workflows.
Read NowBy VP, Solution Services, Meredith Muir
Are you worried that new healthcare interoperability regulations will require a costly rip and replace of your organization’s existing IT infrastructure? Our latest blog explores how prioritizing backward compatibility can seamlessly bridge the gap between your legacy systems and modern compliance standards.
Discover three strategic ways to modernize your data exchange using AI and powerful integration solutions – all without draining your valuable health IT resources.
Read MoreAre strict digital mandates and the pressure to upgrade legacy IT systems giving your agency a massive headache?
In this blog, discover how a secure, FedRAMP® Class D (High) Certified cloud fax solution like ECFax® offers a seamless pathway to modernize daily workflows and allows you to take a decisive step toward a more efficient digital future.
Read NowFederal IT leaders are feeling the pressure. From recent mandates calling for greater auditable data governance to the rising risk of cyber vulnerabilities at the federal level, the push to modernize legacy systems is no longer just a consideration; it is an absolute necessity to ensure the safe, secure exchange of critical information.
Discover how a FedRAMP® Class D (High) Certified cloud fax solution transforms fragmented, analog processes from legacy vulnerability into a secure, managed, and compliant digital workflow.
Read NowBy VP, Solution Services, Meredith Muir
Are you truly satisfied with your current healthcare integration engine, or is fragmented data still slowing down your critical workflows?
In this blog, we share three common workflow challenges impeding true interoperability and reveal how an intelligent integration engine like eFax® Conductor can help you streamline and automate your staff’s regular data exchange workflows.
Read NowHave you ever wondered what two daily workflows performed by the same employee might look like? One is weighed down by manual, paper-based bottlenecks, while the other is transformed by a seamless, secure digital process.
Our latest day-in-the-life comparison highlights how moving to a FedRAMP® Class D (High) Certified cloud fax solution can eliminate operational risks and significantly boost agency efficiency. View the infographic to see how beneficial the shift to a modern, compliant workflow can be.
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What could clinical staff members do instead of handling hours of largely manual tasks? Bill French, Senior Director of Partnerships at eFax®, and Marcy McDade, Executive Director of Strategic Partnerships at athenahealth, discuss how the powerful eFax® integration with the athenaOne® EHR environment drastically improves the user experience for administrative and clinical teams alike. Find out how the integration works — and how it can benefit you.
Read NowRadiology is facing a two-pronged issue: Patient referrals and demand for services are reaching all-time highs, but under-resourced imaging staff are struggling to keep up with the growing number of document referrals trapped in manual workflows.
In our latest white paper, we delve into how AI-powered automation transforms order processing by eliminating manual, fax-heavy data entry bottlenecks. Read the full white paper to discover how to drive higher clinical throughput and elevate your imaging operations.
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By CRO and EVP, Operations, Johnny Hecker
When today’s customers interact with a company, they expect a smooth, seamless experience that effectively — and efficiently — meets their expectations. In service-centric industries like healthcare, insurance, and legal, the race is on to deliver personalized experiences that allow a company to edge ahead of the competition.
Johnny Hecker, CRO and EVP, Operations at eFax®, unpacks just how mission-critical it is for companies to ditch manual processes in 2026 for more streamlined, automated operations using AI tools. Learn how AI solutions can do some of the heavy lifting for manual processes and what leaders still need to evaluate in their search.
Read NowThe average health system experiences patient leakage rates between 55% and 65%, leading to severe drops in targeted revenue. The root cause? Unstructured data trapped in manual workflows.
In this eBook, we’ll help you understand how intelligent automation can provide scalable infrastructure, advanced security, and seamless legacy system integration to solve this costly issue.
Read NowWith a staggering 80% of healthcare data still trapped in unstructured format, can rural hospitals truly do more with less in a digital-first world?
Learn how practical, low-cost AI tools like eFax® Clarity are successfully bridging the digital divide by automatically converting dark data into structured, actionable insights.
Read NowEvery year, millions of referrals are sent with the primary goal of connecting patients to the care and specialty expertise they need. But what happens when manual processes stand in the way of efficient care delivery? Up to 50% of referrals are not completed and healthcare organizations lose millions of dollars annually on average due to potentially avoidable network leakage.
Discover how the digitization of manual processes using AI can bring your referral workflows into the modern age to deliver optimal patient care and communication.
By SVP of Product, Stacy Pur
Missing paperwork shouldn’t stand in the way of life-saving medical care, yet a widening digital divide is leaving rural American healthcare behind. While major urban health systems make use of an intricate digital infrastructure for crucial data exchange, smaller clinics remain trapped in paper-heavy workflows that stall the very same exchange.
We break down how smart, cloud-based data solutions are solving this crisis right now – with the technology facilities are already using. Uncover how we can bridge the healthcare gap and streamline communication across all tiers of care with this pragmatic solution.
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By CRO and EVP, Operations, Johnny Hecker
According to a recent independent study by Sage Growth Partners, 90% of healthcare leaders agree: Cloud fax is here to stay.
In this blog, we’ll unpack why now is the time for health IT leaders to align cloud fax adoption with broader modernization goals—and why choosing the right technology partner is the most crucial decision your organization can make to effectively meet long-term interoperability goals.
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As artificial intelligence and digital transformation continue to dominate conversations following HIMSS26, the real question is: How can your organization turn this tech buzz into measurable, real-world impact?
During a HIMSS26 member focus group moderated by eFax®, health IT leaders converged to share three fundamental trends shaping the future of AI integration in healthcare. Find out how vendor trust, unstructured data, and ROI considerations all impact how organizations are achieving their interoperability goals.
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By SVP of Product, Stacy Pur
The rapid push for healthcare data interoperability promises a highly connected future, but it comes at a hidden cost. As new data standards are rolled out, under-resourced facilities are struggling to keep up, risking increased administrative burden and delayed patient care.
Instead of forcing a rushed modernization that widens the digital divide, we need practical solutions that support organizations at their current technological levels. Uncover how we can protect patients and providers alike during this major transition.
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By Chief Technology Officer, Jeffrey Sullivan
The Rural Health Transformation Program provides states with a unique gift: the flexibility to choose what to fund and how to strengthen sustainable access to care. However, it is at the intersection of technology funding and strategy where investments can turn into trouble.
This article unpacks where technology investment in rural communities can make a difference. Discover how focusing on cost-effective, integrable solutions can improve financial sustainability and extend the reach of limited funding in rural healthcare.
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By SVP of Product, Stacy Pur
Every day, dynamic leaders are shaping the future of health IT, reducing administrative burden, streamlining complex workflows, and being the changemakers that drive measurable impact across their organizations.
SVP of Product, Stacy Pur, has been recognized as an industry innovator based on her accomplishments, leading the strategic vision and product innovation roadmap at eFax®. Read Becker’s comprehensive list to learn more about Stacy’s many achievements in health IT.
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Featuring Chief Technology Officer, Jeffrey Sullivan
Large-scale technology implementation is about so much more than the technology itself. It is equally important to maintain organization-wide trust at every level in order for such an implementation to succeed.
Jeffrey Sullivan, Chief Technology Officer at eFax®, shares how frequent and consistent communication is pinnacle to such an organization’s success – and how leaders should adopt an agile mindset to stay on target.
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