Valuable insights on technology, healthcare IT and policy, product updates and more.
The eFax® Newsletter: Q1 2026 Edition
The landscape of data exchange is changing faster than ever, driven by seismic shifts in technology and policy. This quarter, we’re cutting through the noise to help you navigate the future—from AI-driven data transformation to meeting critical CMS mandates like the FHIR-First Prior Authorization rule.
eFax® is building the infrastructure for a more connected healthcare future.
Stay Informed: Interested in future-proofing your interoperability initiatives? Join our upcoming live event: Scaling Your Integration Strategy Amidst EHR Migrations and Staffing Gaps
Stay Connected: Want to catch up on the latest trends, technologies, and takeaways? Follow the official eFax® LinkedIn page for industry updates you won’t want to miss.
Read on to learn more.
By Healthcare Strategist, Bevey Miner
At the 2026 HIMSS and ViVE conferences, the expansion of AI, interoperability, and cloud initiatives were on full display. However, many organizations’ data infrastructures aren’t keeping up pace, creating severe financial and operational blockages.
In this blog, eFax® Healthcare Strategist Bevey Miner reveals three of the most critical pitfalls the healthcare industry is seeing in data management – and what leaders are starting to do to address these persistent challenges.
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By Chief Technology Officer, Jeffrey Sullivan
Healthcare data is trapped behind complex systems and rigid regulations. How do you bridge that gap without compromising security? At ViVE 2026, Chief Technology Officer Jeffrey Sullivan spoke with MedCity News to uncover how eFax® is building the infrastructure for a more connected healthcare future.
By Sr. Product Marketing Manager, Doug Taylor
Legacy fax equipment is quietly draining nearly $9 billion from American small businesses every year through a triple tax of skyrocketing analog phone line costs, expensive paper and tone, and thousands of hours of lost employee productivity.
In this blog, learn how traditional fax lines eat into small businesses’ profits and how the window for switching to cost-effective cloud alternatives is closing.
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By Chief Technology Officer, Jeffrey Sullivan
Your biggest security threat might not be an external hacker but rather a frustrated clinician using publicly accessible AI to bypass a paper-heavy backlog.
With shadow AI now driving 20% of all data breaches, discover how intelligent document processing can mitigate this risk by automating up to 70% of manual data entry directly within the EHR.
Read NowA lack of robust AI governance is the primary reason why many healthcare AI pilots—up to 70%—fail to move past limited deployment, despite surging adoption. This governance gap leads to significant costs, including extended pilot timelines, wasted budgets, duplicate work, and a higher risk of costly data breaches.
Learn how health systems with mature governance structures are already seeing substantial ROI and productivity gains.
By Sr. Product Marketing Manager, Doug Taylor
Tired of a big stack of paper and endless re-scanning? Learn how Springfield Clinic consolidated 15 fax vendors into one, eliminated backlogs, and ensured that even their 80-year-old fax numbers were easily ported into a seamless, HIPAA-compliant digital environment with eFax’s integration with athenaOne®.
Read NowHow do health systems combat the 55% to 65% patient leakage rate caused by tedious, paper-based referral and intake workflows?
In this white paper, discover how Intelligent Document Processing transforms unstructured data from faxes and handwritten notes into actionable digital records, significantly reducing administrative delays and accelerating time to treatment.
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By Sr. VP of Product, Stacy Pur
45% of radiologists reported experiencing burnout from arduous administrative tasks. For imaging centers, a severe bottleneck in the administrative and data-related workflows not only brings operations to a standstill; it also threatens their top talent.
Learn how a human-in-the-loop Intelligent Document Processing solution like eFax® Clarity is automating high-volume, error-prone processes to solve these operational bottlenecks – and what imaging centers should consider for IDP implementation.
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By CRO and EVP, Operations, Johnny Hecker
Is your organization part of the 5% truly winning with AI? While the healthcare industry is pouring billions into artificial intelligence, the vast majority of organizations are still struggling to see a tangible return on investment due to workflow friction and tool fatigue.
Our latest blog breaks down how to bridge this ROI gap by embedding intelligent automation directly into the tools your team already uses every day, like digital cloud fax. Read the full story and supercharge your AI strategy today.
Read NowAs 2026 budgets tighten under new economic and regulatory pressures, the difference between a successful AI rollout and a failed pilot will come down to a governance-first filter.
Learn how health systems can bypass the “black box” risks of high-stakes clinical AI by prioritizing low-risk, high-ROI operational tools that offer 100% traceability and seamless integration.
Read NowEven as imaging technology advances, many facilities are still slowed down by unstructured information trapped in faxes, PDFs, and handwritten notes.
This blog examines key takeaways from RSNA 2025, focusing on how AI can seamlessly integrate messy documents into your RIS or EHR. Learn how to minimize manual data entry, reduce clinical errors, and ensure that vital patient information moves as fast as the images themselves.
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By Sr. VP of Product, Stacy Pur
The administrative paper trail is doing more than just slowing down workflows; it’s fueling a workforce crisis. This article explores how IDP transforms unstructured data into actionable insights, slashing referral response times from weeks to minutes.
Learn how intelligent automation encourages accelerated patient throughput, and how radiology staff are empowered to deliver better care outcomes.
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Stop allowing manual data entry and multi-day backlogs to erode your bottom line. AI-powered document processing is officially turning the tide for referral management by automating unstructured fax workflows.
See how organizations can reclaim *500 staff hours per month and recover up to $3 million in monthly revenue previously lost to patient leakage.
By Healthcare Strategist, Bevey Miner
Innovation that integrates, rather than excludes, is the key to true health equity. Learn how layering digital cloud faxing with AI is transforming healthcare’s “dark data” into FHIR-ready structured assets, allowing even the most resource-limited rural providers to participate in modern interoperability frameworks.
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By Healthcare Strategist, Bevey Miner
Prior authorization is undergoing a complete identity shift in 2026, transitioning from a manual black hole into a digital, FHIR-based transaction.
In this blog, we’ll break down how new CMS mandates are accelerating the industry’s move toward real-time determinations, and why an interoperability bridge is the essential strategic tool to turn unstructured fax data into the digital framework required for 2027 compliance.
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By Healthcare Strategist, Bevey Miner
Stop choosing between your mission and your margins: rural health systems can now bridge the digital divide by using AI to transform traditional faxes into high-value structured data.
Learn how intelligent data extraction can protect shrinking margins, reduce manual data entry by 70%, and help bridge the gap between the digital “haves” and “have-nots”.
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By CRO and EVP, Operations, Johnny Hecker
With the CMS Final Rule phasing out traditional paper-based workflows, modernization is no longer optional. This blog explores how cloud faxing serves as a strategic digital bridge, enabling seamless electronic exchange while protecting your existing infrastructure from unnecessary upheaval.
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By Healthcare Strategist, Bevey Miner
CMS’s Kill the Clipboard initiative is a direct challenge to healthcare’s paper-heavy status quo, and the industry is finally answering the call.
In this HIStalk article, eFax® Healthcare Strategist Bevey Miner reveals how AI-powered cloud faxing not only transforms unstructured data into searchable, FHIR-compatible health information but also ensures small, rural, and under-resourced communities aren’t left behind in the process.
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By Chief Technology Officer, Jeffrey Sullivan
Secure healthcare data exchange doesn’t have to mean leaving under-resourced facilities behind.
This article highlights how the next generation of digital cloud fax – supported by emerging DirectTrust standards – is leveling the security-gap playing field with identity assurance and enhanced metadata, ensuring that even organizations without expensive FHIR-ready EHRs can participate in a fully integrated, interoperable healthcare ecosystem.
Read NowDrum roll please: We’re thrilled to announce that, once again, we’ve secured the prestigious HITRUST r2 certification for our flagship platforms, eFax® Corporate and jSign®, reinforcing our position as a gold-standard leader in secure data exchange.
By maintaining this high-level validation, eFax® Corporate continues a legacy of security excellence held since 2019, and jSign® remains one of the few HITRUST-certified e-signature platforms on the market. Read our full press release to see how we’re empowering our customers to operate critical systems with confidence.
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Featuring Healthcare Strategist, Bevey Miner
We’re incredibly proud to celebrate eFax®’s own Bevey Miner for being recognized as one of The Top Women Leaders in Healthcare Technology of 2025. This prestigious honor highlights Bevey’s exceptional leadership and her tireless commitment to driving innovation and strategic progress within the complex healthcare landscape. Congratulations, Bevey!
Read about Bevey’s contributions to healthcare technology, her passion for addressing the tech equity gap, and more.
Read NowTrust is the ultimate currency in highly regulated industries. For our organization, that means delivering resilient environments that allow our customers to operate, innovate, and share critical information with total confidence.
To shine a spotlight on this commitment, we’re thrilled to announce that, for a second time, Consensus Cloud Solutions has been named a CSO Award Winner. Read the full press release to learn more about our award-winning approach to cybersecurity and enterprise risk management.
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