Voice over Internet Protocol (VoIP) faxing takes traditional analogue faxing online. VoIP faxing, just like VoIP telephony, grew in popularity in the 2010s thanks to its cost-effectiveness and versatility.

In Fax over VoIP services, a traditional fax machine is connected to a VoIP line using an Analog Telephone Adapter (ATA). With this connector installed, your fax works just like any other VoIP device. This system takes advantage of the lower cost of VoIP lines compared to traditional analogue phone lines. These lines are often referred to as public switched telephone network (PSTN) or plain-old telephone systems (POTS). 

A VoIP fax is basically the same as a traditional fax, but the fax data is sent over the internet via VoIP lines. VoIP fax differs from eFax Corporate® or internet faxing in that the fax signals are still sent in the same way as traditional faxing, whereas internet fax services encrypt fax data and distribute it through the internet just like any other data transmission. 

The problem with VoIP faxing is that it’s unreliable and insecure. Regulatory requirements like the Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) and the Payment Card Industry Data Security Standard (PCI-DSS) have stringent rules for transmitting sensitive data. 

Businesses at risk of data breaches or failures caused by insecure transmissions include:

• Healthcare 
• Finance 
• Legal 
• Government 
• Corporate governance 

Organizations in these industries require robust security measures for any transmission, including fax. 

Why Your Business Needs Strong VoIP Security Measures

VoIP security breaches can substantially impact companies and organizations that handle sensitive documents and information. Clients, staff and other stakeholders trust organizations with personal data and confidential files. The leak of this data can cause loss of income, identity theft, corporate espionage and more. 

Insecure VoIP fax systems are vulnerable to cyber attacks like denial of service (DoS) attacks that shut down business communications and lock out companies from their business. 

These breaches can also lead to altered or incomplete data transmission that might lead to compromised data or even cause information to be corrupted before it is received. 

Lastly, the regulations we spoke of above include hefty financial penalties and sanctions. Insecure communications can result in breaches that lead to fines, loss of business and even loss of license in regulated industries. 

The Most Common VoIP Security Risks 

There are a few common issues and risks that can cause VoIP faxing trouble. They include: 

Call intercept 

Intercepted calls are a common issue with VoIP networks that don’t use end-to-end encryption protocols like Transport Layer Security (TLS) or  Secure Real-Time Transport Protocol (SRTP). Unencrypted VoIP calls make it easy for bad actors to access your data while in transit. 

Malware attacks

Malware is another top security risk for VoIP fax systems. Malware types include: 

• Trojan horses that use apparently legitimate software to infect your own systems
• Ransomware that locks users out of system data or hijacks transmissions to extort money 
• Spyware that logs data you transmit to steal sensitive information or secrets 

Brute force attacks

Brute force attacks include DoS attacks that overwhelm systems to cause them to fail and collapse, interrupting communications, as well as War Dialing attacks, where systems automatically dial VoIP numbers and scan the associated networks for vulnerabilities to exploit. 

Phishing attacks and social engineering 

Phishing attacks attempt to get users to open files or click links that install malware on their system or give access to bad actors. Phishing is the most common form of social engineering. Other forms might see people pretend to be someone they’re not to gain access to sensitive data. 

8 Best Practices to Safeguard Your VoIP Fax Systems

The good news is that you can mitigate the risks of a VoIP fax service by following some best practice tips. These are: 

1. Encrypt your VoIP systems

Encryption is the best way to protect your data in transmission. High-end encryption protocols like TLS make it much harder for bad actors to access the sensitive data in your faxes during transit. 

This prevents eavesdropping and interception while improving the reliability and integrity of your data. 

2. Authenticate with strong passwords and 2FA 

Strong passwords and two-factor authentication (2FA) make it much more difficult for hackers to infiltrate your systems. They can also help warn you if someone does try to access your systems inappropriately. Secure, unique passwords help make your systems safer. 

3. Use a router with a firewall

While it’s easy to plug your fax machine and ATA directly into your VoIP network, this can make it vulnerable to external attack. A dedicated router with a built-in firewall helps fortify your network by hiding it from the internet at large. This security system blocks war dialing efforts and helps protect your network. 

4. Stay up to date 

Make sure your system is updated regularly with the latest security patches and upgrades. Regular updates and automatic updates help you maintain the maximum security for your software. This will help guard against viruses and other malware while also helping your system operate smoothly and reliably.

5. Monitor VoIP fax transmissions 

It’s important to keep an eye on the traffic through your VoIP system. A spike in traffic can demonstrate a breach. Advanced intrusion detection and prevention systems (IDPS) can help identify any unusual or unexpected traffic in your network. Unwanted traffic can be a sign that your system is being used to send long-distance transmissions for free by a bad actor, or that there’s a malware program operating on your network. 

This is a proactive way to monitor your systems and promote security. 

6. Conduct regular training 

Security starts with staff. Educate and inform your team on the importance of VoIP Fax security and make sure they comply with strong password protocols and other best practices. 

Teach them how to identify and respond to phishing attacks or other social engineering attempts. Regular data management training is also a requirement in many data handling regulations, so it’s important to keep your team well-trained and informed. 

7. Implement advanced security for VoIP

Advanced security protocols like Session Border Controllers (SBCs) and Quality of Service (QoS) Policies help isolate your VoIP network and prioritize data sent through this service. This makes your call quality stronger, which helps prevent interception and improves the reliability of your data transmission. 

8. Conduct security reviews and audits 

Inspect your various procedures and systems regularly to make sure that your security protocols are being implemented and followed company-wide. Assess recent transmissions, perform internal security tests and drills and make sure that your systems are all in place and functioning as expected. 

These tips can help secure your VoIP systems. 

Effective Tools and Technologies to Safeguard VoIP Breaches 

In addition to the tips above, there are specific tools and technology designed for fax over VoIP services. These tools include:

• Secure Real-Time Transport Protocol, or SRTP, ensures fax packets aren’t intercepted in transit by encrypting the fax data.
• Session Initiation Protocol-Transport Layer Security offers a secure channel for your transmissions, kind of like a walled express lane on the highway. 
• Intrusion Prevention Systems help block unwanted traffic to actively repel malware attacks and infiltrations. 

These tools and others are usually found in dedicated Unified Threat Management platforms. UTM platforms bundle an antivirus, intrusion prevention, firewall, VPN and web filtering into one software solution that protects your network. 

How eFax Corporate Is Revolutionizing VoIP Security Standards

Using fax over IP services is one way to move your faxing into the digital age. eFax Corporate takes digital faxing a step further by seamlessly integrating faxing into your existing workflows. 

The eFax Corporate cloud fax solution makes for better encryption, higher data integrity and more efficient faxing than fax over IP. It also requires less cost and less hardware. VoIP faxing still requires a fax machine, a dedicated VoIP line and consumables like fax paper and toner.  

An internet fax solution through eFax is more reliable and secure than VoIP systems because it uses state-of-the-art encryption to protect your data, and the same robust data transmission systems as other internet services to send your faxes. 

And, because of its cloud-based nature, eFax Corporate makes document management easier and more efficient. You can store, search and retrieve your documents from a secure online portal, and you’ll always know the status of sent faxes. 

In short, online fax solutions have replaced fax over IP services because they’re easier to use, cheaper, integrate more seamlessly with existing workflows and they’re more reliable. 

FAQs About VoIP Fax Security

Is fax over VoIP secure?

Many users wonder, “Is VoIP secure?”. The short answer is: it can be, if you follow the right protocols, use the right software and take steps to safeguard your VoIP fax systems. There are many factors in play that affect whether or not VoIP is secure, and it’s important to carefully assess and install your solution to safeguard your data. 

Is VoIP a security risk?

VoIP is a security risk if it’s set up poorly, if you don’t follow best practices for protecting against VoIP fax risks, and if you don’t encrypt your transmissions. Safe VoIP faxing is possible, but it requires following the VoIP fax security protocols outlined above.  

How can firewalls be configured to protect VoIP systems?

Firewalls can help you build secure VoIP faxing systems and ensure VoIP fax privacy by hiding your fax network from the outside world. Firewalls make it impossible for automated bots to scan your network and discover your fax machines with simple war dialing efforts or scans. Firewalls control data transmission to secure VoIP faxing. 

How can VoIP systems be protected against malware?

Anti-virus software, firewalls and regular security updates help prevent malware and virus intrusions into your VoIP fax network. 

Can hackers listen to VoIP calls?

Eavesdropping is one of the most common VoIP fax risks. It’s easy for hackers to intercept unencrypted VoIP calls and listen in to steal sensitive data. Encrypted communications and secure lines help to prevent this from happening. 

How frequently should VoIP passwords be updated for security?

The best practice is to update your VoIP passwords with strong, unique passwords at least once every 90 days. You should also consider using 2FA for an extra level of security against unauthorized access. 

Are mobile VoIP applications secure for general use?

The question “Is VoIP secure?” often comes down to the protocols and measures you put in place around your VoIP system. Mobile VoIP applications may be more vulnerable to malware due to the nature of smartphones and the way that we use mobile devices. With proper use and adherence to security protocols, mobile VoIP applications can be safe to use. 

eFax Content Team

As the communications industry evolves, many organizations face a difficult decision whether to stick with their Plain Old Telephone Service (POTS) or implement modern online solutions like Voice over Internet Protocol (VoIP).

POTS has been the backbone of business telephony for decades, using traditional copper wire infrastructure to guarantee performance. However, the biggest difference between POTS and VoIP is that the latter relies on the Internet to provide a wide range of flexible, reliable, cost-effective connectivity features. This article will help you compare POTS vs VoIP features, understand the difference between POTS and VoIP and how to seamlessly transition to the future of business communication.

Understanding Plain Old Telephone Service (POTS) 

POTS is an analog voice transmission phone system built on physical copper wires and has been used in homes and businesses since the 1880s. The basic telephone service establishes a connection between two locations through the transmission of a phone call. The connection is routed over switches, enabling call participants to communicate with each other. Sound waves are converted into analog signals, carried through the network by copper wires and converted back into sound waves when they reach the receiver’s telephone.

Are POTS Lines Still Used by Businesses?

Some businesses still rely on POTS as the service is user-friendly, dependable and doesn’t rely on an active internet connection. They may retain systems that can’t upgrade to new technologies or have poor connectivity, making it vital to retain traditional POTS lines.

What is VoIP (Voice over Internet Protocol)?

VoIP uses the Internet to connect phone calls rather than traditional phone lines or cellular networks. VoIP converts a user’s voice into digital data packets and signals transmitted across the Internet. The technology is compatible with any internet-connected device, from computers and laptops to smartphones and dedicated VoIP phones. VoIP services, including popular applications like FaceTime, Skype and WhatsApp, are widely used by businesses, individuals and in enterprise communication as a cost-effective and more flexible alternative to traditional phone lines.

Key Advantages of using VoIP

VoIP offers many business benefits, from reducing costs to providing flexible communications. The benefits of VoIP over POTS include:

Cost reduction: Comparing POTS line vs VoIP systems delivers significant cost savings. VoIP systems can cut phone bills and remove the need to purchase and maintain traditional phone lines and expensive hardware.

Employee efficiency: VoIP enables employees to connect to phone calls from remote locations, such as their home, a cafe or an airport, allowing them to be as efficient as possible from any location.

Employee productivity: VoIP systems provide a rich mix of features like auto-attendant, call waiting and conference and video calling that make calls easier and help employees be more productive.

Number portability: VoIP numbers are fully portable, enabling employees to use the same phone number regardless of location. This feature is ideal for frequent travelers, making people accessible to clients and colleagues.

Audio quality: VoIP systems guarantee high call quality if users have a quick and steady internet connection.

Media sharing: VoIP systems don’t limit users to making phone calls. People can also share documents, images and videos, enabling them to have more in-depth and engaging meetings.

Tech stack integration: VoIP systems can integrate with your existing tech stack, including customer relationship management (CRM) and enterprise resource planning (ERP) systems.

Also Read: POTS vs VoIP: Which One Is Better?

VOIP vs. POTS: A Detailed Comparison

If you’re mulling over POTS vs VoIP which is better, our detailed comparison between the two systems will guide your decision. Check out the table below to discover the POTS vs VoIP features and differences.

(See table)

10 Reasons Why Businesses Are Upgrading to VoIP from POTS 

The business benefits of POTS lines vs VoIP are convincing many companies to move away from traditional phone lines and embrace the internet-connected alternative. Indeed, the VoIP market is growing at 11.8% per year and is expected to be worth $236.25 billion by 2028, according to Research and Markets. Reasons for this VoIP POTS switch include:

1. Saving money: Many businesses are switching to VoIP due to the cost reduction benefits. The technology offers a much lower initial outlay and has minimal maintenance costs while removing the need to pay for premium phone calls.

2. Remote working: Employees increasingly want to work from home, in cafes or while traveling. VoIP enables people to work anytime and anywhere, removing the need for them to be constrained to their office desks.

3. Constant availability: VoIP enables employees to keep communicating and always be available to clients and colleagues. Even if a user is busy, a VoIP system can use missed call texting to automatically send a message to the caller.

4. Rich features: Traditional POTS systems limit users to making and receiving calls. However, with VoIP, people can do much more, including call waiting and forwarding, conferencing and video calls, and caller ID.

5. Scalability: VoIP allows you to scale operations to meet spikes in demand and traffic. Upgrading and extending POTS systems can be time-consuming and pricey, but VoIP makes it quick and easy.

6. Tech integration: Businesses increasingly rely on systems like CRMs to enhance their customer experience and make employees as productive as possible. VoIP systems can integrate with your existing stack, providing greater employee insight and directing incoming calls to the most appropriate person. 

7. Analytics and reporting: Call analytics and reporting can make your business more efficient than ever. VoIP systems enable deep insights into call activity, including the number of incoming and outgoing calls, call volume tracking and the source of calls.

8. Geographical flexibility: VoIP systems enable businesses to scale nationally and internationally without opening new offices. The cloud-based system uses virtual numbering, enabling calls to appear from local numbers regardless of where callers and customers are based.

9. Employee demand: Many businesses are turning to VoIP to satisfy demand from their employees and, often, their customers. Users increasingly demand that their employers provide access to the technology they’re comfortable using. So businesses are looking to VoIP to enable secure access to tools like FaceTime and WhatsApp.

10. Simple installation: A key reason businesses are moving to VoIP is the technology is simple to set up and manage. VoIP systems are easy to install and configure and often require no maintenance, whereas POTS lines can be challenging to operate and maintain.

The Complete Guide to Switching from POTS to VoIP

Switching from POTS lines to VoIP software is a simple process that can save your company significant time and money. Here’s a guide to making the VoIP POTS switch: 

Step 1: Ensure a strong, reliable internet connection

A strong internet connection is fundamental to a successful VoIP solution. Ensure your business has a stable, high-speed internet connection that allows employees to make clear calls that won’t disconnect. A VoIP call typically requires up to 100 kilobits per second of bandwidth, so conduct bandwidth tests to ensure your network can handle the system and upgrade the connection if needed.

Step 2: Outline your needs and objectives

Like any other technology, implementing a VoIP system relies on identifying the goals you want it to achieve. This will depend on how many employees will use the system, the features you need and the systems the VoIP will connect to. 

Step 3: Select the right VoIP provider

The next step is to assess the VoIP market and select a solution that best suits your needs and objectives. Trusted VoIP providers offer advanced features that help employees be as productive as possible and ensure you get the best value for money from the technology.

Step 4: Ensure the right equipment is in place

A VoIP system can only succeed if employees have the right tools. Consider purchasing VoIP phones and high-quality headsets or microphones, and ensure that remote employees have smartphones that can support the technology.

Step 5: Install and configure your VoIP system

VoIP software is straightforward to install, but ensures the system is easy to access, including for people who work remotely. Your VoIP provider will also allow you to install and set up additional features and download apps to help employees stay connected at all times. With the VoIP system installed, customize the settings to ensure it meets your objectives and simplify usability.

Step 6: Maximize security levels

There’s often a fine balance between security and usability, but it’s critical to protect your VoIP from the risk of cybercrime. Implement strict security settings, use tools like encryption and firewalls and use access controls to limit your risk.

Step 7: Test, refine and update

Test your VoIP system for call quality and stability and tweak the settings for the perfect setup. Carry out regular updates to keep the system aligned with your business requirements and maintain security levels.

Step 8: Employee training

The final step before launching your VoIP system is getting staff trained on the technology. Provide comprehensive employee training, including instructional sessions and hands-on workshops, to ensure all team members know how the technology works and can troubleshoot any issues. Consider running regular follow-up sessions and encourage staff to share feedback for improvement.

Also Read: POTS vs VoIP: Which One Should You Choose?

Upgrade Your Workflow: Integrate eFax into Your VOIP System Today!

With your VoIP system up and running, it makes sense to support it with online faxing. An online faxing solution helps you securely send and receive critical files and business documents using your VoIP system without requiring physical fax machines or phone lines.

eFax is an online faxing solution that makes it easy for your employees to send and receive fax messages anytime, anywhere on any device. eFax uses industry-leading encryption technology to ensure all communication is highly secure and complies with data privacy and compliance regulations. The technology enables you to remove the costs of traditional fax technology, such as purchasing fax machines and supplies, and gain unlimited cloud storage. eFax integrates with best-in-class enterprise applications and workflows, such as email providers, social media services, collaboration tools and cloud storage solutions, enabling employees to be more productive than ever.

FAQs Around POTS and VoIP 

Are there any compatibility issues when switching from POTS to VoIP?

There can be compatibility issues when switching between POTS line vs VoIP systems if companies retain legacy technology and systems. 

Can VoIP handle multiple simultaneous calls like POTS?

A significant difference between POTS and VoIP is that a VoIP system enables you to handle multiple calls simultaneously and direct callers to the most appropriate customer service agent. 

How does VoIP handle outages or downtime compared to POTS?

VoIP vs POTS outage issues are a key differentiator. VoIP offers better business continuity than landline phones, such as backup systems that enable you to switch to alternative internet connections or mobile networks. 

Can VOIP work with existing phone systems?

A key POTS vs VoIP features difference is that VoIP systems can be integrated with your existing technology stack and phone systems. Integrating the technology with your existing systems provides greater business insight and enables you to easily handle spikes in traffic.

Which service has a longer lifespan, POTS or VOIP?

A key factor in POTS vs VoIP which is better is VoIP’s expected lifespan. VoIP relies on the Internet to connect phone calls, making it a strong long-term communications option. POTS uses an infrastructure that’s existed for nearly 150 years and may be phased out in the future.

eFax Content Team

Faxing has come a long way since bulky machines and busy signals. Today, electronic faxing — also known as e-faxing or online faxing — lets you send and receive faxes without a physical fax machine. 

This shift has happened because electronic faxing is more convenient, secure and far more flexible than traditional options. Businesses are making the switch because it saves time, reduces costs and improves document handling.

In this guide, you’ll learn what electronic faxing is, how it works, the benefits it offers and how to make the switch. If you’re considering electronic fax for your business, this article will help you make an informed choice.

Understanding Electronic Fax

Electronic fax is a method of sending and receiving faxes using the internet instead of a phone line and a physical fax machine. With electronic faxing, documents are sent through email or a web-based platform. So, you don’t need a landline, toner or even paper. All you need is a device with internet access.

Here’s how it works: when someone sends a fax to your fax number, the system converts the file into a digital format and delivers it straight to your email inbox or dashboard. You can open it as a PDF or TIFF and respond with just a few clicks.

The process of electronic faxing is sometimes called ‘digital faxing,’ ‘cloud faxing’ or ‘fax-to-email.’ All of these terms refer to the same core concept of sending faxes through the cloud instead of a traditional fax machine.

How Does Electronic Fax Work?

To send or receive an electronic fax, you use a cloud-based platform or an online fax service like eFax. Here’s how it works.

To send a fax: 

1. Log into your fax platform or email.
2. Enter the recipient’s fax number (just like a phone number).
3. Upload your document.
4. Click send. 

The system converts your file into a fax-readable format and transmits it via the internet.

To receive a fax:

1. The sender dials your fax number.
2. The cloud fax system receives the signal and converts the file.
3. You get an email or notification with the file as an attachment.

This process keeps your documents secure, removes the need for fax hardware and lets you fax from anywhere.

Why Are Businesses Switching to Electronic Faxing?

Businesses are moving to electronic faxing because it’s easier, safer, and more cost-effective than traditional faxing. Each benefit plays a major role in modern business operations.

Check out why faxing still matters in business.

1. Saves Time and Increases Efficiency

With online fax services, you can fax directly from your phone, tablet, or computer. This means there will be no waiting by the machine or scanning paper copies.

2. Cuts Down on Costs

When you switch to electronic fax, you no longer need to pay for:

• A dedicated phone line
• Ink or toner
• Fax machine repairs
• Paper

This helps reduce overhead, especially for remote teams.

3. Increases Security and Compliance

Secure electronic fax services use encryption and access controls to protect your data. eFax is HIPAA and GDPR compliant and SOC 1 and SOC 2 certified. This is important for enterprises in regulated industries.

4. Improves Accessibility

Employees can access and send faxes anywhere, whether in the office, at home or traveling. This can help improve response times and team productivity.

5. Simplifies Document Management

Since faxes are stored digitally, you can search, tag and organize them just like emails. This means no more paper files or cluttered filing cabinets.

Key Industries That Depend on Electronic Faxing

Some industries rely heavily on faxing due to privacy laws and documentation requirements. For these businesses, electronic faxing is important because it provides the speed and security they need. 

Healthcare

Hospitals and clinics send patient records, lab results and referrals. Electronic faxing helps them stay HIPAA compliant while they improve access to documents. Faxing remains a standard in healthcare because it ensures sensitive health information is transmitted securely and in a format that meets regulatory expectations.

Learn more about online fax solutions for healthcare. 

Legal

Law firms share contracts, court forms and sensitive client documents. With digital faxing, lawyers can move quickly and maintain a strong chain of custody. Faxing is essential in legal settings where signed originals and time-stamped transmissions are often required as part of the legal process.

Discover how electronic faxing powers the legal industry. 

Finance

Banks and lenders need secure channels for loan applications, signatures and reports. Electronic faxing can add encryption and audit trails. Financial institutions rely on fax to transmit confidential information securely while maintaining clear records for compliance and dispute resolution.

Find out more about encrypted, reliable cloud faxing for banking & finance. 

Real Estate

Agents, brokers and property managers send and receive leases, disclosures and IDs. Online faxing lets them move deals forward without delays. In real estate, faxing supports fast-paced transactions where timing and document accuracy can directly impact closing deals.

Explore the details of electronic fax solutions for real estate. 

Government

Government agencies handle permits, licenses and confidential info. Electronic faxing supports strict document retention rules and limits physical storage. Faxing remains trusted in the public sector for delivering secure communications while meeting strict policy and archival requirements.

Get the facts about secure and compliant cloud fax for government applications. 

Manufacturing

Suppliers send invoices, shipping orders and designs. Digital faxing improves record-keeping and speeds up communications. Fax helps manufacturers exchange specs and approvals quickly, often with partners who still depend on this format for consistency and documentation.

See what makes modernized manufacturing with electronic fax notable. 

What To Consider When Choosing an Electronic Fax Service?

Choosing the right electronic fax service can make a big difference in how your business communicates and manages documents. Here are the top features to look for before making your decision.

1. Security and Compliance

When you send sensitive documents, security isn’t optional. 

Your fax service should provide:

• End-to-end encryption to protect your data during transmission.
• Two-factor authentication (2FA) for added login protection.
• Compliance certifications like HIPAA, SOC 2 or GDPR to meet legal and industry standards.

This is especially important if you work in healthcare, finance or legal fields where privacy rules are strict. As long as you use authorized channels, you can even fax SCI documents. Businesses in all industries choose us because eFax is secure and compliant with most regulations. 

2. File Compatibility

Make sure the platform accepts a wide range of file formats such as PDF, DOC, DOCX, JPEG, PNG and TIFF. The more flexible your service, the less time you’ll spend converting files. 

This is helpful when working with different departments or clients who send documents in various formats. eFax is compatible with more than 170 file formats, including PDFs, Word docs, Excel spreadsheets and many others.

3. Ease of Use

The best tools are simple to use. 

Your team should be able to:

1. Send and receive faxes without training.
2. Navigate the dashboard without confusion.
3. Access features like contact lists, tags or resend options with just a few clicks.

An intuitive interface can save you hours of support time and keep workflows running smoothly.

4. Mobile Access

Business happens everywhere, not just at a desk. 

A strong electronic fax service should offer:

• A mobile-friendly interface or dedicated app.
• The ability to send, receive and view faxes from your smartphone or tablet.
• Real-time alerts or notifications so you never miss an incoming document.

This keeps remote teams productive and improves response times.

5. Integration Options

Your fax platform should work with tools you already use. 

Look for options that integrate with:

1. Email clients like Gmail or Outlook.
2. Cloud storage tools like Google Drive, Dropbox or OneDrive.
3. Business software like CRMs, accounting systems or project management apps.

eFax integrations make it easier to keep everything in sync and reduce manual uploads. Plus, you can connect with almost any technology using our programmable fax API. 

6. Storage and Archiving

Digital faxing means you don’t need to print or file documents. But you may still need to access them later. 

Look for:

• Cloud storage with plenty of space.
• Searchable archives so you can quickly find old faxes by date, sender or keyword.
• Download options if you want to back up files to your own system.

Built-in archiving helps with audits, compliance and general recordkeeping.

7. Customer Support

Round-the-clock support matters, especially if faxing is part of your daily workflow. 

Your provider should offer:

• Customer support via phone, email or live chat.
• Clear how-to guides or video tutorials.
• Fast resolution times for outages or account issues.

Reliable support can save your business from costly delays, especially if faxing is part of your daily operations.

How to Upgrade from Traditional Faxing to Electronic Faxing?

Moving from analog faxing to electronic faxing is easier than you might expect. 

Here’s a simple plan to make the transition:

1. Assess current fax use: Review how often you fax and which teams depend on it. List all your current fax numbers.
2. Sign up for eFax: Choose the eFax plan that works for you. Then, create a new eFax account with your email and a secure password. 
3. Port your existing fax number(s): In order to port your fax number to eFax, provide your current fax number, account details, registered contact info and service address. Then, sign a Letter of Agency to authorize the transfer.
4. Set up security and permissions: Dedicate roles and user access to protect sensitive documents. For more information, explore eFax administrator features. 
5. Train your team: Give employees a quick rundown on how to send an electronic fax. To develop training materials, use our fax resources and knowledge center.

Once your eFax account is set up, sending a fax is as simple as logging into your account, uploading your document, entering the recipient’s fax number and clicking send.

What Sets eFax Apart? 

eFax is a leading name in the electronic fax industry. 

Here’s what sets it apart:

• Ease of use
• Compliance
• Secure transmission
• Cloud storage 
• Flexible plans 

With eFax, you can send faxes from your email, web browser or mobile app with no steep learning curve required. You’ll experience Industry-grade encryption and compliance with HIPAA and other standards. Plus, eFax plans include lifetime storage, so you can access past faxes anytime.

Moreover, you can choose a plan that fits your business size, from solo entrepreneurs to large enterprises. With millions of users worldwide, eFax is a proven and reliable solution.

Learn why eFax is the best fax machine alternative.

Make the Shift to Electronic Faxing with eFax Today

Electronic faxing offers a modern, reliable solution for businesses that need to send and receive important documents securely. Unlike traditional fax machines, electronic fax services like eFax allow you to work from anywhere, reduce costs and simplify document management. 

With features like encryption, cloud storage, mobile access and integration with your existing tools, switching to an online fax solution can improve efficiency across your organization. For industries with strict compliance needs or fast-moving workflows, the benefits are clear. 

If you’re ready to move beyond paper and phone lines, electronic faxing is a smart step forward for your business.

FAQ’s Around Electronic Faxing

What is the meaning of electronic fax?

Electronic fax means sending faxes through the internet instead of a landline fax machine. It uses email or a web-based platform to transmit files digitally and securely across devices.

How can I fax electronically?

You can send an electronic fax by signing into your fax service, uploading a file, entering the recipient’s fax number and clicking send from your computer or phone.

Can I send faxes internationally using electronic faxing services?

Yes. Most electronic fax services allow international faxing without extra equipment. Just include the country code when you dial the fax number.

How secure is electronic fax?

Secure electronic fax services offer encryption, access controls and compliance features like HIPAA. They are often more secure than traditional machines and paper processes.

Are there any limitations on the file types I can send via electronic faxing?

Most electronic fax services accept common file types like PDF, DOC, JPG and TIFF with no issue. eFax is compatible with hundreds of file formats. Check with your provider for full compatibility details.

Kamran Shafii

Content Manager

Analog vs digital faxing is a hot-button topic in today’s modern work environment. With many businesses still using faxes every day to transmit documents securely, employers are wondering about the difference between analog and digital fax and which is better. This blog will help you understand analog faxes, what digital faxing is, the shift to modern faxing and its benefits for your business. We’ll also provide tips to help you transition your business from analog to digital faxing.

Understanding Analog Faxes

Where did fax machines come from, and how long have they been used? The first fax machine originated in 1843 with Alexander Bain’s 1843 “electric printing telegraph,” but Frederick Bakewell is credited with practical faxing in 1851. Transmitting images over telegraph lines emerged in the 1860s with Giovanni Caselli’s “pantelegraph”. 

Fax technology improved throughout the 20th century and quickly became a staple in business workflows. Faxing revolutionized document transmission and allowed businesses to rapidly exchange written information over telephone lines. When we talk about analog faxing, we are referring to a traditional physical fax machine.

How Analog Fax Transmission Works?

Analog faxing refers to the traditional faxing methods. When you send an analog fax, the fax machine converts images into signals that modulate audible tones. The fax machine transmits these tones to the recipient fax machine, which converts them back to the sent image. Here is the step-by-step of how fax machines work:

1. The sending fax machine scans the document, converting the image into light and dark areas.
2. The fax machine converts the light and dark areas into electrical signals that modulate audible tones.
3. The fax machine uses a telephone line to send the modulated tones.
4. The receiving fax machine receives the tones and demodulates them back into electrical signals.
5. The signals reconstruct the image onto a piece of paper.
6. The receiving machine prints out the copied document.

Why Is Analog Faxing Becoming Obsolete?

Although many businesses still use analog faxing, its adoption is becoming less relevant in modern business environments. Compared to digital faxing, analog faxing carries these significant disadvantages:

1. Maintaining physical fax machines is expensive. Analog faxing requires phone lines and supplies like paper, ink and toner, which can become costly over time.
2. Scaling to meet a growing business is limited. As your fax needs increase, adding more physical fax machines and phone lines may be difficult.
3. Security issues arise with analog faxes, which can be intentionally intercepted or accidentally picked up by an unauthorized recipient.
4. Low-quality document transmission can lead to issues with hard-to-read images. This is especially problematic if you’re sending detailed documents.

What is Digital Fax?

Digital faxing is a cloud-based, or online, method of sending and receiving faxes. The rise of the Internet began in the early 2000s, changing the landscape of faxing as conveniences like email, scanning and cloud-based document sharing emerged. Businesses were looking for more efficient ways to send and receive documents while maintaining the ease of use and security of faxing. 

Analog faxing wasn’t abandoned; it merely shifted towards a cloud-first, digital faxing solution. With digital faxing, you don’t need a dedicated phone line or a physical fax machine. You can send and receive documents over the internet using a mobile phone, tablet or computer.

How Digital Faxing Works?

Digital faxing uses the internet instead of traditional phone lines to transmit documents. You can use email, an app or a web browser with an internet-connected device to send documents to recipients. Here’s the process to send digital faxes:

• Sign up for an online fax provider. Some providers like eFax offer trial periods, so you can use the software before committing.
• Upload your document via email, a web portal or mobile app. 
• The online fax service converts the document into a fax signal and delivers it to the recipient’s fax number.
• The recipient either prints out the fax from their own physical fax machine or downloads it from their email.

Digital faxing is faster than traditional faxing because you don’t have to wait for a phone line to connect or for the fax to process. It’s more secure, as most digital fax solutions offer encryption and authorization, and digital faxing is more convenient because you can send faxes from your desk, on the go and anywhere in between. 

Different Ways To Send a Digital Fax

There are several different ways to send a digital fax. Here are the methods of digital fax and how they work:

Email-to-Fax

The email fax service attaches documents to an email and sends it to a fax email address, and then converts the email into a fax and transmits it. 

• Email-to-fax provides an integration with your existing email workflows.
• Email-to-fax is ideal for convenient, minimal-volume faxing. 
• Businesses that already use email heavily and occasionally need faxing will benefit from this solution. 

Web-Based Faxing

Web-based faxing works by providing users with a web portal where they can log in, upload documents and enter a recipient’s fax number. 

• Web-based faxing allows you to access a fax solution from any device that’s connected to the internet.
• Businesses that have a mobile workforce benefit from web-based faxing, especially when they have frequent faxing needs without space for dedicated hardware. 
• Choose web-based faxing if you need flexibility and accessibility with a moderate volume of faxing.

Fax-to-Email

Fax-to-email works like this: a digital fax service receives incoming faxes and then converts them to a PDF or other digital document format. Then, fax-to-email sends the converted document to the recipient’s email.

• Fax-to-email gives you the benefit of paperless faxing and managing documents easily.
• If you’re trying to reduce paper usage and need digital document archiving, consider fax-to-email. 

Virtual Fax Server

A virtual fax server is a type of software that you install on a server. It handles faxing over IP networks and integrates with existing systems.

• A virtual fax server acts as a centralized fax management system, ideal for businesses with high-volume faxing. Its integration with your existing systems makes it a stable and efficient choice.
• Virtual fax servers are good for large enterprise businesses with high fax volumes that need their fax system to integrate with CRM or ERP systems.

Fax Machines: Are They Analog or Digital?

Traditional fax machines relied on analog technology to convert images into electrical signals. These signals module audible tones and transmit them over phone lines. The receiving fax machine demodulates the signals and reconstructs the image into a printed document. 

Modern fax machines often use digital technology to convert documents into digital data, which the fax machine transmits over IP networks.

Analog vs Digital Fax: A Detailed Comparison

8 Key Benefits of Using Digital Fax for Businesses

Your business can benefit from using digital fax. Here are eight key benefits that you can count on:

1. Convenience: Digital faxing means you don’t have to be physically present at a fax machine to send and receive faxes. You can use your computer, smartphone or tablet to fax documents.
2. Cost Savings: Digital faxing saves money by eliminating the overhead costs of traditional faxing (such as paper, ink, toner and a separate phone line). 
3. Speed: Digital faxing is faster than analog faxing as it sends and receives faxes almost instantly over the internet. 
4. Accessibility: Since you can access your faxes from any device, this accessibility is critical for businesses that have multiple locations or remote employees.
5. Organization: Since digital faxes are stored in cloud storage or electronic folders, it’s easy to search and find the documents you’re looking for quickly.
6. Security: Enhanced security features like encryption and secure storage protect your sensitive information, which is particularly important for medical records or legal contracts.
7. Integration: You can integrate digital faxing with your existing business systems, like email, CRM and cloud storage.
8. Increased Document Reliability: Digital faxes are often higher resolution, offering more reliable and better quality faxes.

How to Transition from Analog to Digital Faxing? 

So you’ve compared analog vs digital faxing, and you’re ready to make the transition to digital faxing. Here’s a step-by-step guide on how to achieve the transition: 

1. Start by assessing your business’s current faxing needs and identify inefficiencies in analog systems. 
2. Decide if your business will use an in-house digital fax system or a cloud-based solution. Consider your business size, compliance needs (like HIPAA) and integration capabilities.
3. Train your staff on the new fax solution, either through demos or from a customer support representative.
4. Break your transition goals into small, achievable phases, starting with the most important. As you go, consider creating internal process documentation on how to archive files, file paperless documents and online faxing.
5. Migrate your fax numbers and contacts into the new system.
6. Launch the new technology, accounting for bumps in the road and ramp-up time. It’s okay if the process is not completely smooth. Document any findings internally. 
7. Create workflow automation in your fax software to automate daily tasks, and make sure your cloud storage integrates with your online fax solution.

Is eFax a Secure Way To Send Digital Faxes?

eFax is a leading digital faxing solution that replaces traditional fax machines with a secure and cost-effective alternative. When you sign up for an eFax subscription, you get:

• Digital faxing, which eliminates any need to use bulky or outdated fax machines. With eFax, you can easily send and receive faxes directly to your email, web browser or mobile app.
• Sensitive document security with eFax’s prioritized data security and encryption of data in transit and at rest. Your business can maintain compliance with industry regulations and standards.
• A cost-effective solution that eliminates operational costs associated with physical fax machines (such as paper, ink, toner and maintenance).
• Dedicated customer support available 24/7 to help you streamline your workflow and troubleshoot any issues.
• Automated workflows, so you can save time on everyday tasks and focus on the big picture work.
• Sign, send and receive faxes while mobile and on the go for unparalleled convenience.

FAQs Around Analog and Digital Fax

If you’re wondering things like, “Analog vs digital, which is better?” or “What is the difference between analog and digital fax?” then these FAQs can help.

Is digital faxing more secure than analog faxing?

Yes, in general, digital faxing is more secure than analog faxing. Digital fax offers encryption and audit trails, as well as reduced physical vulnerability. However, it’s important to note that digital faxing is vulnerable to online threats.

Are there any legal requirements for sending and receiving digital faxes?

Yes, digital faxes are subject to legal requirements depending on the type of information. For example, medical information is bound by HIPAA, and data of individuals in the EU are bound by GDPR regulations.

What are the real cost savings of switching from analog to digital faxing?

While total cost savings depend on your fax volume needs and current setup, switching from analog to digital faxing can result in significant cost savings. These savings come from eliminating phone lines, reducing paper and toner costs, lowering maintenance costs and increasing employee efficiency.

Do I need special software to use digital faxing?

Many digital fax services offer email or web browser-based faxing, so you wouldn’t need dedicated software. Other solutions provide a mobile app or desktop software.

Can I send a digital fax to an analog fax machine?

Yes, you can send a fax from a digital service to an analog fax machine. Digital fax solutions translate digital signals into analog signals that traditional fax machines can receive. 

eFax Content Team

Every communication method has its issues, and there are times when users might need to resend a fax. Whether it’s resending your fax to the same recipient or resending a previous fax to a new contact, digital fax solutions make this process easy. 

In this article we’ll explore why you might need to resend faxes and how to resend your digital fax across multiple different internet faxing platforms, including web, desktop and mobile. 

Read on for our complete guide to resending a fax. 

Why You May Need to Resend a Fax

Even the most reliable fax service still results in missed faxes. Being able to retrieve and resend sent faxes is a key benefit of a good quality internet fax solution. Here are some of the circumstances that might cause you to resend a fax: 

• If the initial fax failed due to a busy signal, no answer or other transmission error
• If the recipient never received the fax due to technical issues on their end 
• If the sender forgot to include important documents or details 
• If the sender needs to send the same fax to multiple recipients
• If the fax was received but wasn’t clear or readable for some reason 

These reasons and more might cause you to resend a fax. Thankfully, digital fax solutions track the status of sent faxes and make it easier for you to know when you should resend a document. 

How To Resend a Fax From Different Devices

The main steps to resend faxes are common across multiple platforms. But, for the sake of clarity, we’re going to break down the method for different platforms, so you know how to resend a fax on any device. 

Resending a Fax on a Computer

To resend a fax using your desktop computer, simply download the eFax messenger desktop app for Windows or iOS. Then: 

1. Open eFax messenger and log in to your eFax digital fax account 
2. Navigate to your Message Center 
3. Find the fax you want to resend and select it 
4. Click “Resend” 

 You can edit the cover sheet, attach new documents or edit the recipient in this window to resend your fax. 

Resending a Fax on Phone

To resend a fax using your desktop computer, simply download the eFax app for Android or iOS. Then: 

1. Open the eFax app
2. Navigate to your Message Center and go to your sent faxes 
3. Find the fax you want to resend and select it 
4. Tap “Resend” 

 You can edit the cover sheet, attach new documents or edit the recipient in this window to resend your fax via your smartphone. 

Resending a Fax via Web Portal 

It’s easy to resend a fax from your eFax account using any internet-connected device. Simply open your Internet browser and navigate to eFax.com. Then: 

1. Log in to your eFax account
2. Navigate to your Message Center and go to your sent faxes 
3. Find the fax you want to resend and select it 
4. Click or tap “Resend” 

You can edit the cover sheet, attach new documents or edit the recipient in this window to resend your fax directly from the web portal.

Can You Edit a Fax Before Resending?

Yes. The “resend” option lets you edit a number of fields before you resend your fax. Edit options include: 

• The recipient name 
• Recipient fax number 
• Cover page 

You can also attach additional documents to your fax or edit the existing documents, including cropping, markups and annotations. If you need more editing options, you can also forward the fax to a new recipient. 

Alternative Solutions To Resending a Fax

Resending your fax isn’t always the right solution for your needs. Other ways to work with sent faxes include: 

Forward the Fax To a New Recipient

You might want to forward a fax when you have a document that needs to go to multiple people or to verify that you’ve sent a fax to a third party. 

To forward a fax, navigate to your sent faxes, highlight the one you want to forward and select “forward.” This will open a new send window with the existing fax attached. You can create a new cover page, set a new recipient and send your fax to a new recipient. A benefit of this method is that you won’t accidentally resend it to the same person needlessly. This is a less effective solution for faxes that failed due to a technical error or temporary disruption. 

Recreate the Fax From Scratch 

You might also want to create an entirely new fax. A time you might want to do this is when you want to resend a faxed document but separate the fax trail completely for record-keeping or privacy reasons. You might also just be unsure if the fax was correct and so want to resend it anew as a fresh start.

To do this, just open eFax Messager, your eFax app or your web portal and compose a new fax. You can attach previously sent documents to your new fax using your document library in your eFax portal or attach documents from other storage solutions like Google Drive, Dropbox or your device. This is a more time-consuming and cumbersome option than just resending or forwarding a fax, though. 

Use Digital Fax Solutions for More Flexibility 

These solutions work best on internet faxing solutions or email-to-fax platforms. Digital fax services allow you to resend and reuse faxes more easily because the documents are stored in your account. For example, you might want to forward a fax to email for your own record-keeping or redistribute an incoming fax to your team. Digital fax solutions make all this more possible. 

You can still send faxes to analogue fax machines using the email to a fax machine within eFax, giving you the versatility and reliability of digital solutions regardless of the recipient. 

eFax: An Efficient and Cost-Effective Way To Send & Resend Faxes

The eFax digital fax solution is the most efficient, reliable and cost-effective method to send and resend faxes. It offers several key features, including: 

Fax from Anywhere, Anytime 

eFax allows users to fax from any internet-connected device anytime using their eFax account. This makes it easy to access faxes sent and resend them when needed, even if you’re not currently using the device you sent the fax from originally. 

Cloud Storage

Every sent or received fax document is stored for free in your cloud-based eFax document storage library. eFax lets you tag and label your faxes so you can retrieve them anytime with a quick search, making it easy to resend a fax whether you sent it yesterday or a year ago. 

Electronic Signature 

Did you forget to sign one page before you sent your fax? eFax lets you sign your faxes electronically, so you can edit your sent fax and resend it with the correct signatures with ease. 

Office Integration

eFax integrates seamlessly with common office software like Google Docs, Gmail, Microsoft Outlook and more. This means you can resend faxes without interrupting your workflow, helping you save time and money. 

eFax is the most cost-effective way to receive, send, or resend faxes, with no landline, bulk equipment, fax paper or fax toner to pay for. 

FAQ’s Around Resending Faxes

How many times can I resend a fax?

There is no limit to how often a user can resend a fax. As long as you have faxes left in your subscription plan, you can resend a fax as often as you need. 

Can I resend a fax to a different number?

Yes, you can edit the recipient number in the new fax window that opens when you select “resend” on a fax. You can also forward a fax to a new number. 

Can I modify the content of a fax before resending it?

Yes, eFax lets users edit key fields and even edit the document you’re faxing before you resend it. 

Will resending a fax create duplicates on the recipient’s end?

Sometimes, this depends on whether the fax was received successfully before you resent it. You will see the status of your sent faxes in your eFax account, and it’s unlikely you’ll need to resend a fax that reached its target. If you do need to resend a fax with slightly more information or details, you can edit the cover page or subject before you send it. 

How long should I wait before resending a fax?

Many of us wonder how long a fax takes to get to its destination, especially if the fax we’re sending is important. Digital fax solutions usually respond within a few seconds, so you’ll know if your fax was received. If your fax doesn’t reach its target within a few minutes, check the recipient’s fax number and try again. 

If you want to resend a fax to a new number, you don’t need to wait at all. 

eFax Content Team

Faxing insurance documents remains highly relevant in the modern business world despite the rise of digital communication. Many insurance companies require documents to be sent via fax for security and compliance reasons, as there’s less risk of data being intercepted or stolen than through digital tools like email.

Whether you need to file a claim or apply for a new policy, it’s crucial to understand how to securely send insurance documents by fax. Read on to discover how to fax insurance documents and the information you may need to fax to insurance company.

Why Faxing Insurance Documents is Still Important

Insurance claims contain sensitive personal information that malicious actors could use to launch cyber attacks. So it’s vital to keep this data safe from prying eyes and prevent unauthorized access. 

Fax messages are transmitted via phone lines rather than across the Internet. Online faxing services like eFax also use tools like Advanced Encryption Standard (AES) and Transport Layer Security (TLS) encryption to protect critical insurance documents. This ensures unauthorized users can’t open or read a fax message even if they manage to intercept it.

Key Scenarios for Sending Insurance Documents via Fax

There are various scenarios in which you may need to send a fax to an insurance company. A few common use cases include:

• Filing an insurance claim: One of the most common scenarios in which you may need to send insurance documents by fax is to file an insurance claim. Insurance claims, in the event of a personal injury or a vehicle accident or to submit a life insurance claim, often contain sensitive personal information, such as your name, address, date of birth, email address and financial details. It’s vital to keep this data safe by faxing your claim to your insurance company.
• Updating or canceling a policy: Updating or canceling an existing insurance policy requires you to advise the insurance company of the change. The process involves submitting sensitive information, such as your policy number, payment and banking information and personal information. So insurance companies may require you to fax your policy updates or changes.
• Sending proof of identity or medical records: Insurance companies may require you to verify a claim or policy. For example, you may need to send proof of your identity with a home insurance claim or submit medical records to an insurance firm. The verification process may require you to submit highly sensitive information, so it’s critical to keep this data secure via online fax messaging.

Fax Numbers of Major Insurance Companies

Before you send insurance documents by fax, it’s vital to ensure you’re submitting the message to the correct fax number. Insurance companies that require you to fax a claim or policy to them will list their fax numbers on their websites on the application form. Here are fax numbers for a few major US insurance companies:

Lincoln Financial: 1-877-843-3950 

Mass Mutual: 1-413-226-4054 

MetLife: 1-908-655-9586 

New York Life: 1-908-840-3043

Northwestern Mutual: 1-414-665-4268 

Prudential: 1-855-308-4434 

4 Simple Steps To Fax Insurance Documents Online

Online faxing solution eFax makes it easy to share your fax insurance documents with your insurance company. Follow these steps to sharing insurance documents online: 

Sign Up For eFax

The first step to send insurance documents by fax is to register for the eFax online faxing service. Visit the eFax homepage, click Sign Up, complete the quick registration process and then install and open the eFax messenger or log in to the website.

Create Your Fax Message

Start crafting your first online fax message by tapping the pencil symbol. You can then write a message, attach your insurance claim or policy documents and enter the insurance company’s fax number in the recipient field.

Create A Cover Page

With the fax message created, a critical next step is to add a cover page, which provides an overview of the document you’re sending. The cover page should contain information like your name and contact details, the recipient’s name and contact details, the number of pages included, the time and date and a short summary of the fax contents.

Send Your Fax

Hit the ‘Submit’ button to send your fax to your insurance company. eFax will confirm that the fax has successfully reached the recipient. 

3 Security Tips for Faxing Documents to an Insurance Company

Security is a critical consideration in how to fax insurance documents to your insurance provider. eFax helps you protect sensitive data, but you can further guarantee security by following these tips:

Use Encryption

Encrypting data is critical to protecting sensitive information and preventing cyber attacks. It may even be a regulatory requirement to ensure that sent and received faxes are secured through encryption.

Secure Received Fax Communication

It may be easy to think you only need to worry about protecting the fax messages you send to your insurance company. However, it’s also vital to have technology in place to safeguard received fax messages and securely store faxes for auditing and compliance purposes.

Protect Physical Fax Machines

If your company utilizes physical fax machines, they can make you vulnerable to hacking, especially if they’re connected to the Internet. Fax machines may have weak security protocols or lax authentication protocols, making them easy targets for hackers. So, if your organization relies on fax machines, ensure they’re constantly updated and limit their network access.

eFax: The Most Secure Way to Fax Insurance Documents Online

eFax’s secure online faxing service makes it easy to fax your insurance claims and policies at any time, from anywhere and on any device. The benefits of eFax include: 

Secure Faxing: eFax secures your fax messages through 256-bit AES and TLS, the highest encryption standards. The technology encrypts sent and received faxes on user devices and while in transit using AES 256-bit and TLS encryption. 

Regulatory Compliance: eFax helps you maintain robust auditing and reporting, bringing fax processes in line with data privacy and compliance requirements like the California Consumer Privacy Act (CCPA), the Health Insurance Portability, HIPAA and the European Union’s General Data Protection Regulation (GDPR).

Cost Saving: eFax helps you reduce costs by removing the need to buy and maintain fax machines, purchase phone lines, and stock up on office supplies like paper, ink and toner.

Secure Cloud Storage: eFax provides unlimited cloud storage to help you keep all users’ sent and received messages in the secure eFax cloud environment. Fax messages are accessible at any time on any device, removing concerns about critical documents being lost or deleted.

Tech Integration: eFax is compatible with your employees’ favorite business applications and workflows, making it easy to integrate with your existing infrastructure. Employees can access eFax through email and social media services, collaboration tools and cloud storage solutions.

eFax Content Team