eFax Blog Archive

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Migrating to the Cloud: Closing the Hidden PHI Security Gaps in Outdated Federal Fax Workflows

Federal agencies continue to rely on fax as a trusted method for transmitting sensitive information, especially protected health information (PHI). In federal health agencies and programs, fax remains deeply embedded in workflows, and the assumption has long been that fax is inherently secure. However, that assumption doesn’t reflect how fax is used today. Transmissions may be...
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The IaaS Gap: Why Federal Agencies Are Betting Big on SaaS Solutions

Federal agencies have moved aggressively toward the cloud, but not all cloud models deliver the same outcomes. Infrastructure-as-a-Service (IaaS) has solved many legacy infrastructure challenges, but it can also produce critical gaps in security, compliance, and operations.Agencies have realized that migrating to the cloud is only part of the solution. It’s how that cloud is...
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From Legacy to Cloud: Modernizing Federal Communication Systems with ECFax®

Each year, the federal government spends more than $100 billion on IT, and the GAO reports that about 80% of that budget goes toward just supporting and maintaining legacy systems, many of which no longer meet current operational and cybersecurity standards.The infrastructure hasn’t kept pace with modern practices, and that includes faxes. Fax remains a...
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The MEDITECH Advantage: Why EHR Integration Experience Matters

EHR integration decisions are rarely limited to the EHR itself. For healthcare leaders, they also determine how well the organization will manage interfaces, preserve operational continuity, and support future interoperability. In MEDITECH environments, those decisions carry even more weight because interface complexity tends to expand during upgrades, consolidations, and broader digital transformation efforts.This is where...
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Breaking Down Barriers: The Impact of Cloud Faxing on Modern Clinical Practices

Clinical staff often spend countless hours managing extensively manual tasks trapped in outdated document workflows, pulling them away from patient care. Physical fax machines, busy signals, and lost paperwork create frustrating bottlenecks for medical practices of all sizes. To address these challenges, Bill French, Senior Director of Partnerships at eFax®, and Marcy McDade, Executive Director...
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Streamline Clinical Workflows Through EHR Integration

From Paper to Progress: Faxing to the Future

Legacy communication methods present a significant roadblock for healthcare organizations striving to modernize their technology infrastructure. While electronic health records have digitized patient data, the reliance on traditional paper fax machines continues to burden IT budgets, compromise data security, and stall operational efficiency.Recent regulatory changes, including the Centers for Medicare and Medicaid Services (CMS) pushing...
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Modernize Government Workflows With Secure Cloud Fax

Modernization Without the Migraine: The Bridge Your Agency Actually Needs

Government IT strategy is at a crucial juncture. Mandates like Executive Order 14058 on customer experience and OMB M-22-09 on Zero Trust demand a swift transition to secure, digital-first services. Yet, a significant gap persists between these modernization goals and the paper-based reality inside many program offices.This reliance on antiquated paper fax workflows creates a...
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Physician with a patient checking health statistics

Eliminating Communication Breakdowns in Post-Acute Care with NLP AI Technologies

A patient with metastatic cancer arrived at a skilled nursing facility, where she, unfortunately, was supposed to be admitted into hospice care. However, the paper-based packet of discharge orders that accompanied her transfer didn’t contain the instructions for hospice care or pain relief. And because this breakdown in information transfer occurred on a Friday afternoon,...
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