Blog in Data & Technology

Modernization Without the Migraine: The Bridge Your Agency Actually Needs

Government IT strategy is at a crucial juncture. Mandates like Executive Order 14058 on customer experience and OMB M-22-09 on Zero Trust demand a swift transition to secure, digital-first services. Yet, a significant gap persists between these modernization goals and the paper-based reality inside many program offices.This reliance on antiquated paper fax workflows creates a...
Blog in Data & Technology

eFax® Conductor: A User-Friendly Integration Engine for Complex Data Exchange

Experiencing data exchange tool overload? You’re not alone.If your healthcare organization is anything like the thousands that we’ve worked with over the years, your staff hasn’t been able to optimize or centralize their communication processes. That’s because the providers, payers, and other organizations that your health system needs to exchange data with use many different...
Blog in Data & Technology

How eFax® Conductor Makes Your Organization’s Data Exchange Seamless

Finding the Right Integration EngineIf your healthcare organization is like most, your employees spend a significant portion of their time reviewing and processing data, and routing information to the appropriate people and entities in your patients’ continuum of care. Because medical data is packaged and transmitted using so many different formats, standards, and protocols, those...
Blog in Customers & Business

Eliminating Communication Breakdowns in Post-Acute Care with NLP AI Technologies

A patient with metastatic cancer arrived at a skilled nursing facility, where she, unfortunately, was supposed to be admitted into hospice care. However, the paper-based packet of discharge orders that accompanied her transfer didn’t contain the instructions for hospice care or pain relief. And because this breakdown in information transfer occurred on a Friday afternoon,...
Blog in Data & Technology

Mitigating Federal Cyber Risk: From Legacy Fax to Secure Cloud

Federal agencies operate in a high-stakes environment where mission delivery and national security depend on data integrity. Yet, much of the infrastructure supporting critical government functions remains anchored to legacy systems that create significant, and often unaddressed, cybersecurity risks. Outdated fax servers, analog phone lines, and fragmented paper-based workflows are not just inefficient; they are...
Blog in Data & Technology

Why Backward Compatibility is the Strategic Priority Your C-Suite Shouldn’t Ignore

Backward compatibility—making a new system compatible with an existing operating system—rarely enters C-suite conversations in healthcare, but it should.That’s because even as healthcare executives expect to make deeper investments in system integration this year, achieving integration becomes faster and far less expensive when leaders explore solutions that help systems talk with each other. This eliminates...
Blog in Data & Technology

Addressing Shadow AI: An Insider Threat to Data Security

One of the greatest cybersecurity threats to your health system today might not be a sophisticated external bad actor. Instead, it is likely a well-intentioned clinician sitting at a nurse’s station, frustrated by a backlog of paperwork. Driven by a desire to improve patient throughput, they copy and paste unprotected patient health information into a...
Blog in Data & Technology

3 Data Pitfalls and How Providers Are Addressing Them: Takeaways from HIMSS and ViVE 2026

At this year’s HIMSS and ViVE conferences, one theme came through consistently: healthcare’s digital transformation is accelerating, but the underlying data infrastructure isn’t always keeping pace.Through my conversations, I found that many organizations are facing the same core challenges as they expand their AI, interoperability, and cloud initiatives. Here are three of the most pressing...
Blog in Data & Technology

The Hidden Speed Bump in Healthcare: Solving the Unstructured Data Crisis

At RSNA 2025, it became clear that the future of healthcare AI is less about showy algorithms and more about pragmatic, real-world integration – particularly when it comes to efficiency in clinical workflows. While attendees admired next-generation diagnostic tools and advanced imaging analytics, the conversations that resonated most were about tackling unstructured data. Marianne Soucy, Solutions...