Category: Healthcare & Interoperability

A client comes into your behavioral health practice complaining of constant fatigue and brain fog. You hear them out, ask a few questions, and decide it’s time to loop in their primary care provider (PCP). After the session, you fax over a referral.From there, you’re left in the dark. Did the other office get the...

Behavioral health providers want the same thing every care team wants: more time with clients, less buried in paperwork. Yet the general-purpose electronic health records (EHRs) that many small practices adopt weren’t created with therapy-first workflows in mind. Instead, they were designed for structured data like billing codes and compliance checkboxes, not the long-form narrative...

The information provided on this website and the resources available for download are for informational and educational purposes only. The content does not constitute legal or other professional advice. A lot of commentary has been written about the One Big Beautiful Bill Act (OBBBA), which was signed into law in 2025. As I’ve written about before,...

For imaging centers and radiology groups, competition for referrals is more intense than ever. National quality measures, such as those outlined in the CMS “Closing the Referral Loop” (eCQM CMS50), highlight persistent gaps in referral communication and set explicit targets to ensure the referring clinician receives a specialist report.In this landscape, success depends not just...

When the continuity of patient records breaks down between a hospital and a Skilled Nursing Facility (SNF), the consequences are severe: medical errors rise, readmission rates soar, and an already fragile system is strained by the hidden cost of uncompensated care. For patients, particularly those affected by a quickly evolving Medicare Advantage landscape, these transitions...

Long days, late nights, and endless notes. This is the day-to-day reality for many small healthcare practitioners across the country. After-hours charting has become so common that it even has a name: pajama time.If you’re a therapist, this might mean catching up on notes after dinner. If you’re a home health nurse, maybe it’s wrapping...

You’re a community counselor with a high-risk individual in your office. You recognize they need substance abuse treatment, and that every hour matters. So, you pick up the phone.And wait. After spending 20 minutes on hold with the treatment facility, you finally fax over the referral form and intake documents. But did it go through?...