Blog in Healthcare & Interoperability

The Behavioral Health Workflow Fix an EHR Can’t Give

Behavioral health providers want the same thing every care team wants: more time with clients, less buried in paperwork. Yet the general-purpose electronic health records (EHRs) that many small practices adopt weren’t created with therapy-first workflows in mind. Instead, they were designed for structured data like billing codes and compliance checkboxes, not the long-form narrative...
Blog in Healthcare & Interoperability

How Intelligent Document Processing Helps Imaging Centers Beat the Radiologist Shortage

Delayed diagnostic reports and growing backlogs represent more than an operational headache; they are a direct threat to patient outcomes and an imaging center’s financial health. As the national radiologist shortage intensifies, the pressure on imaging centers to maintain high-quality, timely care has reached a critical point.As a nurse who moved into product leadership, I...
Blog in Healthcare & Interoperability

Inside the One Big Beautiful Bill Act: What Rural and Post-acute Care Organizations Need to Know

The information provided on this website and the resources available for download are for informational and educational purposes only. The content does not constitute legal or other professional advice. A lot of commentary has been written about the One Big Beautiful Bill Act (OBBBA), which was signed into law in 2025. As I’ve written about before,...
Blog in Healthcare & Interoperability

Winning the Referral Race: How AI-Powered Intake Transforms Imaging Centers

For imaging centers and radiology groups, competition for referrals is more intense than ever. National quality measures, such as those outlined in the CMS “Closing the Referral Loop” (eCQM CMS50), highlight persistent gaps in referral communication and set explicit targets to ensure the referring clinician receives a specialist report.In this landscape, success depends not just...
Blog in Healthcare & Interoperability

Lost in Transition: Addressing the Post-Acute Care Disconnect

When the continuity of patient records breaks down between a hospital and a Skilled Nursing Facility (SNF), the consequences are severe: medical errors rise, readmission rates soar, and an already fragile system is strained by the hidden cost of uncompensated care. For patients, particularly those affected by a quickly evolving Medicare Advantage landscape, these transitions...
Blog in Healthcare & Interoperability

Top 3 Takeaways from HLTH 2025

By now, it should go without saying that AI will be a dominant theme at any healthcare conference, and HLTH 2025 was no exception. On the first day of the conference, which drew more than 12,000 attendees, the chief physician executive of the American Hospital Association joked that his panel discussion had to hit a...
Blog in Healthcare & Interoperability

The Time to Bridge Tech Inequities in Mental Health Care is Now

Digital disparities can impede communication and care across the healthcare system, and this divide is perhaps most obvious in behavioral and mental health settings. Strengthening clinical data exchange across this divide is a driving focus at Consensus Cloud Solutions, as we recognize the role of tech equity in reaching healthcare’s most vulnerable populations. Recently, I had...
Blog in Healthcare & Interoperability

Making Referrals Work in Small Practices

A client comes into your behavioral health practice complaining of constant fatigue and brain fog. You hear them out, ask a few questions, and decide it’s time to loop in their primary care provider (PCP). After the session, you fax over a referral.From there, you’re left in the dark. Did the other office get the...