eFax Blog Archive

Addressing Shadow AI: An Insider Threat to Data Security

One of the greatest cybersecurity threats to your health system today might not be a sophisticated external bad actor. Instead, it is likely a well-intentioned clinician sitting at a nurse’s station, frustrated by a backlog of paperwork. Driven by a desire to improve patient throughput, they copy and paste unprotected patient health information into a...
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The Great Cloud Fax Migration: Strategic Insights

The debate over the future of healthcare communication is officially settled. Healthcare isn’t abandoning the fax – it’s elevating it to the cloud. According to a recent independent study by Sage Growth Partners, 90% of healthcare leaders are actively engaged in the cloud fax market. The research reveals that 40% of organizations have already adopted...
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Data point graphics over stethoscope sitting on top of pages of pie charts.

3 Data Pitfalls and How Providers Are Addressing Them: Takeaways from HIMSS and ViVE 2026

At this year’s HIMSS and ViVE conferences, one theme came through consistently: healthcare’s digital transformation is accelerating, but the underlying data infrastructure isn’t always keeping pace.Through my conversations, I found that many organizations are facing the same core challenges as they expand their AI, interoperability, and cloud initiatives. Here are three of the most pressing...
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Group panel discussion from Marianne's interview with medQ and Healthcare IT Today.

The Hidden Speed Bump in Healthcare: Solving the Unstructured Data Crisis

At RSNA 2025, it became clear that the future of healthcare AI is less about showy algorithms and more about pragmatic, real-world integration – particularly when it comes to efficiency in clinical workflows. While attendees admired next-generation diagnostic tools and advanced imaging analytics, the conversations that resonated most were about tackling unstructured data. Marianne Soucy, Solutions...
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The 1980s Called, and We Upgraded Their Tech: Why Cloud Fax is the Essential Bridge for the New CMS Final Rule

Last week, the Centers for Medicare & Medicaid Services (CMS) finalized a regulatory push to modernize outdated healthcare administration. The final rule introduces new standards for electronic exchange and signatures as an alternative to hardware fax machines and snail mail for healthcare claims attachment. Unlike the 2022 proposal, the new rule does not include the...
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Prior authorization from on desk near calculator and pen.

The FHIR-First Mandate: Why 2026 is the Critical Turning Point for Prior Authorization

For health leaders on both the payer and provider sides, the term prior authorization has long been synonymous with administrative friction, fax machines, and clinical delays. However, the regulatory landscape is changing in 2026; prior authorization is undergoing a total identity shift.According to recent AMA surveys, 94% of physicians report that prior authorization causes significant...
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The Cost of Missing AI Governance in Healthcare

The Cost of Missing AI Governance in Healthcare

AI adoption in healthcare is surging, growing from 3% two years ago to 22% in 2025, according to research from Menlo Ventures. But adoption is vastly different from success.The harsh reality is that too many healthcare providers struggle to move their AI initiatives past the pilot phase. Newly released data from Black Book Research shows...
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A stethoscope and a laptop on a desk, overlaid with a digital graphic of financial bar charts, line graphs, and medical cross icons.

Advancing Fax’s Future: The Business Case for Integrating eFax® in athenaOne® Workflows

Healthcare workflows depend on the timely, secure exchange of information. Yet, for many organizations, outdated faxing remains a critical but cumbersome stumbling block. Manual paper handling, degraded image quality, and infrastructure complexity often lead to significant delays in patient care.In a recent webinar, I examined how the seamless eFax® integration with athenaOne® is solving these...
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