eFax Blog Archive

The Cost of Missing AI Governance in Healthcare

The Cost of Missing AI Governance in Healthcare

AI adoption in healthcare is surging, growing from 3% two years ago to 22% in 2025, according to research from Menlo Ventures. But adoption is vastly different from success.The harsh reality is that too many healthcare providers struggle to move their AI initiatives past the pilot phase. Newly released data from Black Book Research shows...
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A stethoscope and a laptop on a desk, overlaid with a digital graphic of financial bar charts, line graphs, and medical cross icons.

Advancing Fax’s Future: The Business Case for Integrating eFax® in athenaOne® Workflows

Healthcare workflows depend on the timely, secure exchange of information. Yet, for many organizations, outdated faxing remains a critical but cumbersome stumbling block. Manual paper handling, degraded image quality, and infrastructure complexity often lead to significant delays in patient care.In a recent webinar, I examined how the seamless eFax® integration with athenaOne® is solving these...
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Medical clinician at laptop with stethoscope holding pen pointing at healthcare data integration with ai.

Governance-Led AI: The New Filter for 2026 Budgets

The freewheeling days of healthcare AI spending are over, but not because AI failed to deliver. Health systems remain bullish on AI use cases and their ROI potential. What’s changing in 2026, however, is how those investments are evaluated.As providers face a multitude of macroeconomic concerns, IT budgets are coming under scrutiny, and money for...
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A FedEx Office location offering fax services in New York City.

Complete Guide to FedEx Fax Services

Faxing remains a good option when sharing personal or business documents. But what do you do when you don’t have a fax machine at home or in the office? You would have to turn to an on-site faxing service, such as  FedEx fax. But you would need to navigate the lengthy process of finding a nearby...
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women

The Behavioral Health Workflow Fix an EHR Can’t Give

Behavioral health providers want the same thing every care team wants: more time with clients, less buried in paperwork. Yet the general-purpose electronic health records (EHRs) that many small practices adopt weren’t created with therapy-first workflows in mind. Instead, they were designed for structured data like billing codes and compliance checkboxes, not the long-form narrative...
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How to Supercharge Healthcare AI ROI

How to Maximize Healthcare AI ROI by Automating Referral Workflows

A recent MIT report found that despite billions of dollars of investment into new AI solutions, 95% of organizations are seeing no measurable ROI related to this popular technology. One of the primary barriers to a strong return is that many AI tools don’t integrate directly with a healthcare organization’s existing technology stack. Fragmented, complex digital...
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Inside CHC’s Workflow Turnaround: eFax® Integration with athenaOne®

Orchestrating a secure, efficient, and cost-effective IT infrastructure is a top strategic priority for the majority of today’s healthcare leaders. While organizations pursue digital transformation, foundational communication methods like faxing remain mission-critical for exchanging sensitive patient information. One major hurdle can be found in legacy workflows that lack modernization, often contributing to considerable operational friction,...
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Margins vs. Mission: A Convincing Case for Tech Modernization in Rural Health

Margins vs. Mission: A Convincing Case for Tech Modernization in Rural Health

The industry is currently facing a pivotal transition in 2026, bracing for the expected impact of Medicaid cutbacks, shrinking reimbursements, staffing challenges, and operational costs that continue to soar. With a predicted tsunami of uncompensated care expenses, many healthcare leaders are constantly forced to weigh financial survival (“margin”) against a commitment to serving vulnerable populations...
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