How to Cancel Your eFax Account

We're sorry to see you go!

Here are a few things you’ll need to know before you cancel:

  • For your security, cancellation requests are handled 24/7 by online chat or phone.
  • You will need your eFax number and the last four digits of your card on file to verify your account before canceling.
  • Once your account is closed, you will no longer be able to access your fax documents. Be sure to save any important documents you want to keep before you cancel your account.
  • You will receive an email from Customer Service confirming your account has been closed.
  • NOTE: If you purchased eFax through iTunes, click here for online cancel instructions.

For immediate assistance, click below to chat with an eFax specialist.

Have additional questions or concerns? Call us at (800) 958-2983.

For International Subscribers

Cancel requests are handled by phone only.

Please select a country below for your designated Customer Support:

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