How to Cancel Your eFax Account
U.S. and Canada Subscriptions Only
We’re sorry to see you go! If you need to cancel your account, you can easily do so online:*
- Log in to your eFax web portal.
- Go to the “Account Details” section on the top navigation.
- Click on the “Billing” tab - here you will find the “Cancel My Account” link.
- You must contact us by chat
, phone (323-817-3207
), or email
to cancel if you have an annual plan, multiple fax numbers, an outstanding balance, or you are billed in a currency other than USD. For your security, you will need your eFax number and the last four digits of your card on file to verify your account before canceling.
- If you purchased eFax through iTunes, click here
for online cancel instructions.
For International Subscribers
Cancel requests are handled by online chat or phone.
Please select a country below for your designated Customer Support: