All posts by

Johnny Hecker
Blog in Healthcare & Interoperability
Updated on: May 12, 2026

The Great Cloud Fax Migration: Strategic Insights

The debate over the future of healthcare communication is officially settled. Healthcare isn’t abandoning the fax – it’s elevating it to the cloud. According to a recent independent study by Sage Growth Partners, 90% of healthcare leaders are actively engaged in the cloud fax market. The research reveals that 40% of organizations have already adopted...
News
Updated on: May 27, 2026

Using AI To Win The “Race To Yes” In 2026

According to Qualtrics, nearly half of customers say they will reduce or eliminate their spending with a company after a bad customer experience. In 2026 and beyond, this demand for high-quality experiences will likely continue to climb. As McKinsey’s 2025 State of Consumer report notes, “We anticipate that consumer tolerance for friction and inconvenience will continue to decrease while...
Blog in Healthcare & Interoperability
Updated on: March 26, 2026

The 1980s Called, and We Upgraded Their Tech: Why Cloud Fax is the Essential Bridge for the New CMS Final Rule

Last week, the Centers for Medicare & Medicaid Services (CMS) finalized a regulatory push to modernize outdated healthcare administration. The final rule introduces new standards for electronic exchange and signatures as an alternative to hardware fax machines and snail mail for healthcare claims attachment. Unlike the 2022 proposal, the new rule does not include the...
Blog in Data & Technology
Updated on: January 22, 2026

How to Maximize Healthcare AI ROI by Automating Referral Workflows

A recent MIT report found that despite billions of dollars of investment into new AI solutions, 95% of organizations are seeing no measurable ROI related to this popular technology. One of the primary barriers to a strong return is that many AI tools don’t integrate directly with a healthcare organization’s existing technology stack. Fragmented, complex digital...
Blog in Thought Leadership
Updated on: May 5, 2026

Prioritizing Health Tech Investments: Key Considerations for Leaders

Considering the broad spectrum of priorities that healthcare organizations must juggle today, the wide range of technologies available to address those multi-faceted needs, and the mountain range of obstacles that can hinder digital transformation, how exactly can health leaders achieve the biggest bang for their tech budget?Research conducted by HIMSS Market Insights aimed to answer...
Blog in Healthcare & Interoperability
Updated on: May 5, 2026

Striking Alignment Around Health Tech Investments

Healthcare leaders have a plethora of priorities to balance. Between patient care, outcomes, access and equity; labor shortages and staff burnout; care coordination across specialties and settings; the impact of inflation on the bottom line; and the rapidly advancing array of tools used to address all these needs — the modern healthcare juggling act is...
News
Updated on: May 27, 2026

Developing A Game Plan For AI Investment That Drives ROI

“This is the year we must find ROI from AI.” That’s a common refrain at industry conferences this year, including in healthcare, where 77% of leaders believe the right moves around AI alone could boost productivity, reduce costs and improve revenue. But too often, organizations aren’t getting the value they seek from their technology investments. That’s a challenge...
News
Updated on: May 27, 2026

Beyond FHIR: Why True Healthcare Interoperability Needs AI

It’s time to flip the script on interoperability—specifically, how to achieve it. For years, there’s been a push for a FHIR-only standard for interoperability. It’s based on the idea that if organizations are going to seamlessly send, receive, find, and integrate information, they need a common standard for communication. 
Blog in Thought Leadership
Updated on: May 5, 2026

5 Keys to Digital Transformation in Healthcare

Hospitals and health systems “cannot function today without embracing digital health transformation at some level,” a HIMSS analysis states. The road to digital value varies: Every healthcare organization’s digital transformation journey takes a different path, depending on their starting point, their end goals, and the resources they have available along the way. Yet despite the many...