Secure Audits

Compliant, Secure, & Auditable

eFax Secure offers state-of-the-art security and a clear audit trail.

Secure Document Management

eFax Secure delivers reliable and secure document management for heavily regulated industries.

Industry Compliance

Organizations governed by HIPAA, SOX, GLB and PCI-DSS need robust security protocols to protect their client information and ensure that sensitive data is maintained responsibly. Financial information and private information is valuable and can be disastrous if leaked.

The secure encryption and carefully managed access to important documents offered by eFax allows organizations to comply with the regulatory requirements of medical, legal and financial services companies.

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Highest Encryption Levels

Right from the outset, eFax documents are encrypted with industry-leading TSL encryption, an upgrade over SSL systems in earlier versions.

This new level of encryption is the standard that medical professionals, lawyers and financial services personnel need to protect their client’s sensitive information.

Tracking and Storage

eFax tracks your digital faxes and records the sending and receiving of those important documents in a third-party, cloud-based server. We also capture and store those files in taggable, searchable locations that can be retrieved over a secure, encrypted internet connection.

This tracking and careful document management provides a distinct audit trail that protects you and your clients from any breaches and allows you to comply with regulatory checks.

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Secure Access

Every fax sent through eFax Secure is stored on a cloud-based server. You never transmit sensitive client data through unsecure connections, and every access is recorded on your eFax account.

This gives eFax users a reliable and clear audit trail that helps conduct thorough and accurate security audits on your entire digital faxing system. You will always know who retrieved what document, and when.

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eFax Protect

Protect: eFax Protect allows you secure faxing with 256-bit AES encryption and HIPAA, SOX and GLBA regulatory compliance. With a mobile application, no additional hardware (read: fax machines) and free online storage, eFax Protect meets your business compliance needs. You can fax by email and even share large files.

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eFax Corporate

eFax Corporate offers the same regulatory compliance as eFax Protect, with additional PCI and FERPA compliance for the finance and education sectors. Additionally, with eFax Corporate, you get a full admin portal for account setup and reporting and integrations with existing applications like Microsoft Office, SAP, CRM, EMR, EHR, ERP and other business applications.

Security in the Cloud

A secure online faxing portable offers new levels of protection for the sensitive information sent and received by you or your clients.

Control Access

When you send a highly protected document through eFax Secure your client receives a 256-bit, TSL-encrypted link via email. This link opens a password-protected window that they log into with the credentials you provide and open the fax from.

This way you never send important data through vulnerable third-party programs and you always know that the right person received your fax. You’ll even know when and where they opened your document, and how often.

Built-in AudiDigital online faxing through cloud-based solutions like eFax automatically incorporates document management and security audits into the transmission process. Certified, time-stamped transmissions as well as third-party storage give you reliable and highly secure archives that protect your data.

Every fax you send will have a time-stamped record of when it was sent, when it was opened, and who opened it, so you’ll know about any security breaches immediately, and always be able to ensure your clients’ safety.

Secure Servers

eFax transmits, stores, and archives private data using only Tier-3 secure servers. These servers are housed in multiple data centers to ensure redundancy and fail-safe storage that you can rely on.

Our highly advanced 256-bit encrypted servers maintain privacy for your documents while still offering a convenient, cost-effective, and efficient digital fax and document management solution.

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Relevant eFax Features

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Simplify Large File Sharing

Healthcare documents can be large — often too large for email. With eFax, you can easily send up to 3GB of files to 20 colleagues.

Toll Free Numbers

Toll-Free Numbers and Easy Number Porting

Do you manage a local healthcare facility? A national one? Either way, you can get a local or toll-free fax number to match. Or you can port your existing fax number.

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Send and Receive Faxes by Email

Don’t worry about checking yet another app for new faxes. You can receive protected faxes right to your email and then send faxes by emailing directly to the recipient’s fax number.

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3rd Party Storage Integration

eFax makes it easy to store and organize faxes. If you don’t want to use the eFax cloud storage, you can easily integrate storage apps like Google Drive and DropBox.

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Related FAQs

See All FAQs

eFax is a modern digital faxing solution that operates over the internet, whereas traditional fax systems rely on physical fax machines and phone lines. With eFax, you can send and receive faxes using your email or a mobile app, making it more efficient and eco-friendly compared to traditional methods

No, eFax can be integrated with your existing equipment. You can access your eFax account from any device with an internet connection. Our IOS and Android apps make it even easier to fax on the go without having to upgrade your equipment.

Yes, eFax is a legitimate and trusted provider of online faxing services. It has been serving customers for years, offering secure and efficient fax solutions. Many businesses and individuals use eFax for their faxing needs.

The time it takes for a fax to be sent or received can vary depending on several factors, including the quality of your internet connection, the size of the fax, and the efficiency of the fax service provider. Typically, digital faxes are sent and received almost instantly, but in some cases, it may take a few minutes. If sending to a traditional fax machine, it may take longer as it depends on the recipient’s machine and phone line quality.