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Troubleshooting Your eFax Account

I am Not Receiving Faxes

  1. Log in to eFax MyPortal.
  2. Click Account Details.
  3. Click the Preferences tab.
  4. Click Edit beside Receive Email Addresses.
  5. Edit the email address as listed, or enter a new email address in any available blank field.
  6. Click Update.

People Are Having Trouble Sending Faxes to Me

I am Receiving Faxes from an Unknown Number

I am Receiving Junk Faxes or Spam Faxes