After a whirlwind couple of weeks at ViVE and HIMSS 2025, one thing is clear – healthcare’s digital transformation is happening at an accelerated pace – and the impacts are real and measured. These two industry-defining conferences brought together tens of thousands of healthcare leaders, technology innovators, decision-makers, and a record number of exhibitors to discuss...

Nine out of 10 physicians say prior authorization negatively impacts patients’ clinical outcomes, according to an American Medical Association (AMA) survey. As the volume of prior authorization requests rises, physicians and patient advocates say the problem is only getting worse. In fact, a New York Times opinion piece describes prior authorization as “medical injustice disguised...

Bashing fax has almost become a luxury belief in healthcare, but the reality is that digital fax remains essential for many providers. When we as an industry fail to recognize that reliance on digital fax is necessary for these “digital have-nots,” like post-acute care facilities, mental health clinics, birthing centers and substance use disorder clinics, we...