Lifetime Storage & Online Retrieval

Store every fax online for the life of your account and easily access them 24/7

Yes, eFax lets you send and receive faxes by email, online, or even from your smart phone - without printing or scanning a single piece of paper. And that's pretty cool. But you might be wondering, "What happens to my faxes after I've sent or received them electronically? Are they stored somewhere? Could I easily access them months later, if I had to?" Thanks to the eFax® Lifetime Storage and Online Retrieval features - both included free with your eFax account - you can!

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With Lifetime Storage, eFax stores almost every fax you send or receive, securely in the cloud, for as long as you're a subscriber. And with eFax's Online Retrieval, you'll be able to search for and access any of those faxes online, from your secure, password-protected eFax Message Center

Securely Store Your Faxes Online Forever

Whenever you send or receive a fax through your eFax service, we will automatically store a copy of it in the cloud for the lifetime of your account — along with all relevant data relating to that fax, including date and time of transmission and name of recipient or sender. This Lifetime Storage feature is unlimited.

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How securely are your faxes stored?

The eFax cloud network, the #1 online fax network in the world, consists of secure servers providing the highest levels of protection for your stored faxes, 24/7. These secure data centers are protected by

  • Biometric Access
  • Video Surveillance
  • Badge Required
  • Redundant Storage

Learn more about eFax Enhanced Security

Find Your Stored Faxes Easily Anytime

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Every fax you've ever sent and received through eFax will always be accessible from your secure Message Center portal online.

From your Message Center, you can organize your faxes for storage - making them easier to retrieve even years later. For example, you can create customized folders for your faxes - such as by client, or by type of fax ("Signed Contracts," "Blueprints," etc.). This can make locating even your oldest or most obscure faxes fast and easy.

Tag and Search for Your Faxes to Make Online Retrieval Even Easier

You can also apply "tags," or keyword categories, to organize your faxes in your eFax Message Center.

The tags you create are completely customizable. You can make a tag for "purchase agreement," for example, and append this tag to all faxes that include a purchase agreement. That way, when you need to reference certain faxes in the future, you can simply search for the tag you want. You can tag and search for any fax stored in your Message Center, and each fax can have multiple tags.

Find Any Stored Fax Right on Your Mobile Phone With the eFax App

Retrieving your stored faxes is easy with the eFax’s mobile fax app. Search faxes by date, name, or even keyword tag using the iPhone fax app or Android fax app.

No matter how long ago faxes were sent or received, you can search for faxes right from your smartphone or tablet.  You can even download, forward or add notes to a stored fax with the eFax mobile app.

Learn more about eFax Mobile App