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What is eFax Router?
eFax Router is a Windows application that creates a secure internet connection to handle inbound faxes. You can set it to retrieve faxes from one or all of your company’s existing fax numbers, and create a new fax number.
This secure service is compliant with multiple privacy and security regulations including HIPAA for the healthcare industry, and those regulations that apply to legal and financial services. You can also set eFax Router to distribute faxes to multiple recipients, or store the contents in specific secure folders.
Secure and Compliant
eFax Router works across a secure Internet connection and is built for compliance with HIPAA, SOX and other privacy regulations common to healthcare, legal and financial services.
Audit, System and Event Logs
The eFax Router interface tracks and stamps every document faxed so you have a full audit trail for your faxed information.
Scalable and Flexible
Add as many user profiles as you need to and set up batches of users with the user import tool. Install eFax router on multiple servers to handle large volumes of traffic.
Fault Tolerance
The ability to install eFax Router on multiple locations using one centralized configuration makes the system stable and highly resistant to faults.
Fax Automation and Management
See All Integration FeaturesAutomated Fax Routing
Automatically download and route faxes using predetermined rules, filter unwanted faxes, and distribute important faxes to the right people all using the customizable rule sets within eFax Router.
These rules improve productivity by automating key aspects of your fax handling, all without compromising reliability or security.
Seamless Integration
eFax Router works with your existing information distribution systems while protecting your patient or client data. You can also integrate it with eFax Enterprise API for greater flexibility. This allows your team to install and use eFax Router quickly and easily with minimal disruption to the workflow.
Customized Storage Directories
Securely route client faxes into customized storage directories automatically using eFax Router. These directories allow you to tag, organize, and search your documents while also providing a safe and secure third-party cloud-based storage environment with back-ups and an audit trail.
Reliable Faxing
Use the eFax Router Admin app to easily stop and start or restart fax handling and exercise maximum control of your communications. For example, you can re-queue errored or incomplete jobs so your faxes are always routed the way you intended, even if there are network outages or other issues. This tool makes it easy to see and monitor your inbound and outbound faxes.