Can I Port My Existing Fax Number to eFax?

Yes! One of the advantages of eFax® is that you can enjoy all the convenience and cost savings of an online fax service without sacrificing the fax number you've already established for your business. With an eFax Plus® or eFax Pro account, we can help you transfer your business fax number over to eFax.

Contact us at sales@mail.efax.com or (800) 878-7151 to get started porting your fax number today.

What You Need to Port an Existing Fax Number to eFax

To port your existing fax number to eFax, you will need to provide the following information:

  1. Number: The fax number you wish to port to eFax
  2. Carrier: The name of your phone/fax service provider
  3. Account Number: The account number as it appears on your bill
  4. Account Contact: Owner's name or registered contact on file with your current carrier
  5. Address: The service address location where the physical fax line is installed

You will also need to read and accept our standard Letter of Agency.

Note: The service address may be different than what is listed on your bill. Please check with your carrier, and use the exact service address they have on file.

Note: You can port only one fax number at a time.

What it Means to Port a Fax Number

The short answer is that it means to transfer your fax number. You can port a fax number to a new provider or port a number away from your existing telecommunications company. Whether you are porting a number to or away there are often fees associated with the transfer request.

Why You Would Want to Port Your Fax Number to eFax

You would want to port your fax number in order to enjoy the latest features of online faxing. When comparing online fax services, not all services are created equal. Transferring your existing fax number would allow you to take advantage of the latest mobile applications, lower monthly fees, or even utilize features like unlimited online storage.