Can I Port My Existing Fax Number to eFax?

Yes! One of the advantages of eFax® is that you can enjoy all the convenience and cost savings of an online fax service without sacrificing the fax number you’ve already established for your business. With your eFax Plus® or eFax Pro account, we can help you transfer your business fax number over to your new eFax account.

What You Need to Port an Existing Fax Number to eFax

To port your existing fax number to your eFax account, your phone carrier will require the following information:

  • Phone Number: The fax number you wish to port to eFax.
  • Phone Type: Owner's name or registered contact on file with your current carrier.
  • Phone Carrier: Select the name of your current phone carrier from drop down menu; if your carrier is not listed, choose “Other".
  • Account Number: The account number as it appears on your phone bill.
  • Address: The service address location where the physical fax line is installed.

You will also need to complete our simple Fax Porting form, and read and accept our standard Letter of Agency.

Note: You can port only one fax number at a time.

Note: Qwest account numbers should be entered in the following format: XXX-XXX-XXXX-XXX. Qwest account numbers have a letter at the end; however, you may leave the letter off when filling out the port request. Also, the service address may be different than what is listed on your bill. Please check with your carrier, and submit the exact service address they have on file.

What it Means to Port a Fax Number
The short answer is that it means to transfer your fax number. You can port a fax number to a new provider or port a number away from your existing telecommunications company.
Whether you are porting a number to or away there are often fees associated with the transfer request.

Why You Would Want to Port Your Fax Number to Your eFax Account
You would want to port your fax number in order to enjoy the latest features of online faxing. When comparing online fax services, not all services are created equal. Transferring your existing fax number would allow you to take advantage of the latest mobile applications, lower monthly fees, or even utilize features like unlimited online storage.