Receiving Faxes

If you have an eFax Plus^® or eFax Pro^™ account, there are several quick ways to receive your faxes. Learn more about each method by clicking on the links below.

• Receive Faxes in Email

• Receive Faxes Online

• Receive Faxes in the eFax Mobile App for Android

• Receive Faxes in the eFax Mobile App for iOS

• Receive Faxes in eFax Messenger

• Download Faxes for Later Access

Faxes sent to your eFax number will arrive as attachments to an email from eFax in your inbox. They will come from the email address: eFax [message@inbound.efax.com]. The subject line of your email will be "Fax Received From (Fax Number)". Please be sure to add this email address to your contact book to prevent your faxes from going into your Spam folder.

Faxes are also delivered and stored in your eFax Message Center. To access the eFax Message Center, log into eFax My Account, and click View Faxes.

eFax Plus^® and eFax Pro^™ customers can receive faxes at up to five (5) email addresses per eFax number at no additional charge.

Learn more

If you’re having trouble receiving faxes, we’re here to help.

• I am not Receiving Faxes

• Someone is Unable to Send Me a Fax

• I am Receiving Faxes from an Unknown Number

• I am Receiving Spam Faxes