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How Do I View Faxes in eFax Messenger?

With eFax Messenger® fax software, you can view your faxes from any computer.

After installing the Messenger software:

  1. Log into your account. 
  2. Open the email message from eFax [message@inbound.efax.com].
  3. Click the attachment to open the fax in eFax Messenger.

The following types of files can be opened directly in eFax Messenger:

Document Type

Version

Extension

Example
eFax Messenger Document

 eFax Messenger
 .efx myfax.efx
Tagged Image File Format All versions .tif
.tiff		 myfax.tif
 myfax.tiff
ZIP Archive File Format

 All versions .zip  myfax.zip
Adobe Portable Document Format All versions .pdf myfax.pdf
JPEG Joint Photography Experts Group All versions .jpg
.jpeg		 myfax.tif
myfax.tiff
Portable Network Graphics

 All versions .png  myfax.png
Windows Bitmap

 All versions .bmp  myfax.bmp

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© 2020 J2 Global, Inc. or its affiliates (collectively, “J2”). All rights reserved. eFax® is a registered trademark of J2. 700 S. Flower St., 15th Floor, Los Angeles, CA 90017

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eFax is the world’s #1 online fax service. Millions of customers use eFax every day to send and receive faxes from their computer, smartphone and email. See how we've made faxing simple for over 20 years.
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Accessibility Statement

©️©2020 J2 Global, Inc. or its affiliates (collectively, “J2”). All rights reserved. eFax® is a trademark or registered trademark of J2.
700 S. Flower St., 15th Floor, Los Angeles, CA 90017