How Do I View Faxes in eFax Messenger?

After installing the Messenger software:

  1. Log into your account. 
  2. Open the email message from eFax [[email protected]].
  3. Click the attachment to open the fax in eFax Messenger.

The following types of files can be opened directly in eFax Messenger:

Document Type

Version

Extension

Example

eFax Messenger Document eFax Messenger .efx myfax.efx
Tagged Image File Format All versions .tif
.tiff
myfax.tif
myfax.tiff
ZIP Archive File Format All versions .zip myfax.zip
Adobe Portable Document Format All versions .pdf myfax.pdf
JPEG Joint Photography Experts Group All versions .jpg
.jpeg
myfax.tif
myfax.tiff
Portable Network Graphics All versions .png myfax.png
Windows Bitmap All versions .bmp myfax.bmp