How Do I Manage My Fax Contacts with eFax?

Your eFax® Message Center includes an Address Book, located in the Contacts tab, which is designed to make sending faxes even easier and more convenient. You can add new contacts, manage existing contacts or import contact lists from Gmail, Microsoft Outlook® or other email programs. You can also export contacts from your eFax account to a standard CSV file, to use elsewhere.

Within your Message Center Contacts tab, you can store the names and fax numbers of people you fax frequently, then simply select a specific contact you want to fax, and eFax will auto-fill that person’s contact information for you.


Add a Contact

To add a new contact to your eFax Contacts:

  • 1. Log in to eFax MyAccount.
  • 2. Click View Faxes.
  • 3. Click the Contacts tab at the top of Message Center. Note: Your contacts will display alphabetically.
  • 4. To add a new contact, click Add.
  • 5. In the form that appears, enter the contact details, and click Save.

Edit Your Contacts

To edit an existing contact in your eFax Contacts:

  • 1. Log in to eFax MyAccount.
  • 2. Click View Faxes.
  • 3. Click the Contacts tab at the top of Message Center. Note: Your contacts will display alphabetically.
  • 4. To edit a contact, click Edit, edit the contact details, and click Edit.

Import and Export Your Contacts

eFax makes it easy to import contacts from outside applications’ address books into your Message Center Contacts. You can import contacts in CSV format from email programs, including Gmail, Outlook, Yahoo, Hotmail and AOL.

Note: We recommend reviewing your address book for instructions on converting your contacts into CSV format, so you can then add them into your eFax account.

You can also export your eFax Contacts to a standard CSV file for backup, or for use in another address book.

To import Contacts into your eFax account from another address book:

  • 1. Log in to eFax MyAccount.
  • 2. Click View Faxes.
  • 3. In Message Center, click the Contacts tab.
  • 4. Click Import in the Message Center toolbar.
  • 5. Locate your CSV file in the search window that appears, and click Import.

To export Contacts into your eFax account from another address book:

  • 1. Log in to eFax MyAccount.
  • 2. Click View Faxes.
  • 3. In Message Center, click the Contacts tab.
  • 4. Click Export in the Message Center toolbar.
  • 5. In the confirmation popup, click Export to save the file to your computer. (Safari Users: You will need to option-click Export to save the file.)