How does eFax Message Center Work?

Think of the Message Center as your eFax inbox, the page in your MyAccount interface where you can search for, view and forward your stored faxes.You can access the Message Center anytime, anywhere you have an Internet connection.
Note: With your eFax Plus or eFax Pro account, you can also use Message Center to add your electronic signature to a fax before sending or forwarding.

From eFax Message Center You Can:

  • Create a new email message.

  • Forward a fax via email

  • Resend a fax

  • Download a fax

  • Sign a fax (accepted formats include PDF, TIFF, or any of these nearly 200 file types)

  • Add a comment to a fax

  • Organize your faxes

  • Search for faxes

  • Manage your contact list


The Message Center Interface
The Message Center is divided into different panels to save you time and make faxing easy. Some panels include a toolbar with additional tools. Here is a summary of the key parts of the eFax Message Center:

  • Folders Panel: Displays a list of folders associated with your eFax account

  • Folders Toolbar: Contains tools that help you manage your Message Center folders

  • Search Box: Lets you search for your faxes received or sent through eFax

  • Message List: Displays a list of messages in a folder selected in the Folders Panel

  • Message Preview Pane: Displays the first page of the fax selected in the Message list

  • Message Center Toolbar: Contains tools for organizing and working with faxes

  • Tag Panel: Lets you add or edit fax tags (for organizing and searching)

  • eFax Number Selector: Lets you display faxes from other fax numbers on your eFax account

  • 123Mail.net: Connects to the 123Mail.net eFax email service

  • Update Account: Takes you to your Account Overview page, where you set up Account Preferences that control how your eFax account works

  • Help: Takes you to the Online Help page, where you’ll find instructions on how to use eFax, get help fixing problems, and contact information for our Customer Service team