eFax launched its Internet fax service with the goal of using the convenience of email and the speed of the Internet to make it easier for people to send and receive faxes. eFax has grown to become one of the world's largest providers of Internet messaging services, offering fax by email to more than 11 million subscribers. Our appeal and success are built around three key features: the widest selection of phone numbers; an easy way to send and receive faxes by email; and a fast, reliable and secure communications network.
Vast inventory of numbers
Our vast inventory of numbers helps ensure that members can choose the best one for their faxing needs. eFax currently offers numbers in over 4,900 cities worldwide, in 49 countries and on 6 continents.
Easy Internet faxing
We make it easier for members to send and receive their faxes. When members receive faxes, they arrive as email attachments, available anywhere they can access their email. Members send faxes by simply attaching a file or scan to an email and addressing the email to the recipient's fax number.
Fast, reliable, and secure communications network
Members enjoy faxing on our global network of cutting-edge servers. The eFax network is protected by patented firewall, redundancy and security technologies, which ensure a 99.5% uptime, delivery times of 2-5 minutes for more faxes and unparalleled transmission security. Paid members can easily contact customer support by email or by phone, with 95% of calls resolved in less than 2 minutes.