eFax® Helps Insurance Companies Improve Efficiency

Insurance companies use eFax to manage and organize fax documents from any connected device.

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Faxing to Fit Any Workflow

Countless insurance-related documents are sent and received each day. With eFax, insurance companies can ensure that documents are transmitted as efficiently as possible, by faxing anytime and anywhere. Employees can manage faxes via email, online through their eFax account, or even through their mobile device to eliminate delays associated with traditional faxing and respond quickly to urgent customer needs.

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Fax quickly and efficiently with the eFax mobile app

Insurance companies must send and receive documents for internal use and to communicate with businesses and customers. There’s nothing more frustrating than dealing with fax machine wait times, printer jams, and busy signals. With the eFax mobile app, employees can send and receive important documents directly from their smartphone or tablet.

Mobile App

Use the eFax iOS and Android mobile app to send, receive and edit faxes on any mobile device.

Annotation

Eliminate the need to print, sign and scan confidential customer forms by annotating them within the eFax mobile app instead.

Document Signature

Sign documents using the Electronic Signature feature by swiping a finger across a mobile device screen or uploading a picture of a handwritten signature using a smartphone. With a few taps of a finger, the fax will be on its way.

Protect Confidential Information

Insurance companies regularly transmit confidential documents via fax, including coverage information, data records, and personal information. By switching to online fax, you eliminate the risk that confidential documents will sit unattended at a fax machine.

Fax transmissions are also more secure and difficult to hack than email due to their encrypted nature. Because insurance companies deal with confidential information frequently and must ensure that customer information is protected, they should invest in the most efficient online fax technology.

Improve Organization

Insurance companies deal with a lot of customers, and therefore a lot of information. Lengthy records from multiple different customers often need to be sent to other parties and the customers themselves. eFax helps insurance companies organize this information through a variety of helpful features.

Mobile App
Mobile App

Use customizable tags, keyword categories and folders to easily keep track of files, particularly when dealing with multiple customers at a time.

Cloud Storage
Cloud Storage

Integrate eFax with third-party cloud document storage apps, including Dropbox, iCloud and Google Drive to fax more than 170 supported file types directly to other parties.

File Sharing
File Sharing

Use the Large File sharing feature to send lengthy documents without worrying about size constraints.

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Cut unnecessary costs

By using eFax, insurance companies cut costs so that they can focus on providing the best and most efficient service for customers.

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No Fax Machine

Eliminate the cost of purchasing fax machines and maintaining a fax phone line.

Money Saving

Cut spending on expensive supplies like ink, paper, and toner by switching to online fax.

Maintenance

Reduce the need for fax machine maintenance and upkeep, including updating old servers and bringing in IT support.

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