Why should I choose eFax over Nextiva?
Electronic signing and management: Increasingly, customers are seeking solutions
that allow them to digitally sign and annotate their faxes. Nextiva doesn’t currently
offer digital fax signature capabilities. eFax allows users to send and receive faxes
from any connected device. With electronic signature features, it’s easy to review, sign,
or annotate a fax with eFax so critical business is not delayed.
Customer Service: Nextiva customer service is available via phone, email, and
limited chat hours. eFax makes it easy for customers to reach support agents 24/7, through
a phone call, email, or online chat.
Fax storage: Nextiva stores customer faxes for six months, and then faxes are
purged. eFax offers customers lifetime fax storage. Every inbound and outbound fax is
stored. Users can tag them with keywords for easier filing and quickly retrieve files
through the eFax mobile app or web portal.