Why should I choose eFax over FAX.PLUS?
Electronic signing and management:A strong pull for online fax services is that users are not bound to a physical fax machine. They can scan, review, send and receive fax pages with a push of a button through any device. FAX.PLUS limits digitized signatures to its mobile app, but eFax users have the opportunity to utilize the power of fax wherever they are — on all devices and from more than 40 different countries— making it a true cross-platform and global service. Users can quickly download, add text with annotations, and sign pages through any connected device.
Large File Sharing: Eye-catching presentations, file collections supporting a successful project, and brand-promoting high-resolution images have large file sizes, making it a hassle to share with colleagues. Many creators resort to compressing files, which gets the sharing done but ends up lowering the file quality. This isn’t a problem eFax users have to face. Through its Large File Sharing feature, eFax users can upload and share files up to 3 GB in size. The recipients don't need to be an eFax user to receive the files. All in all, eFax customers can shift full-focus to being creative and efficient instead of scrambling to find ways to send a big file to a colleague.
Customer service: Users seeking FAX.PLUS support will have to wait for an email response or browse through the library of frequently asked questions for guidance. Enterprises usually have multiple processes anchored to the timely delivering and receiving of critical faxes, and cannot afford to wait for hours and days to get a technical glitch sorted. eFax has a dedicated team of support agents available 24/7 via phone, email, and live chat for all its users.
Storage and retrieval: Documents are the pulse of business and can quickly add up. Manually sifting through thousands of received files from different countries to find a single contract is chaotic and cumbersome. FAX.PLUS saves inbound and outbound faxes for future reference, just like eFax. But it doesn’t offer customers any organizational tool to quickly sort and search for a specific file. eFax users, on the other hand, can seamlessly label each stored fax with a relevant keyword, and use the handy search tool to retrieve any particular file on the go. This saves plenty of headaches when trying to quickly access an archived file from years ago.