All posts by

Colton Howard
Blog in Partners & Integrations

Breaking Down Barriers: The Impact of Cloud Faxing on Modern Clinical Practices

Clinical staff often spend countless hours managing extensively manual tasks trapped in outdated document workflows, pulling them away from patient care. Physical fax machines, busy signals, and lost paperwork create frustrating bottlenecks for medical practices of all sizes. To address these challenges, Bill French, Senior Director of Partnerships at eFax®, and Marcy McDade, Executive Director...
Blog in Data & Technology

From Paper to Progress: Faxing to the Future

Legacy communication methods present a significant roadblock for healthcare organizations striving to modernize their technology infrastructure. While electronic health records have digitized patient data, the reliance on traditional paper fax machines continues to burden IT budgets, compromise data security, and stall operational efficiency.Recent regulatory changes, including the Centers for Medicare and Medicaid Services (CMS) pushing...
Blog in Data & Technology

Modernization Without the Migraine: The Bridge Your Agency Actually Needs

Government IT strategy is at a crucial juncture. Mandates like Executive Order 14058 on customer experience and OMB M-22-09 on Zero Trust demand a swift transition to secure, digital-first services. Yet, a significant gap persists between these modernization goals and the paper-based reality inside many program offices.This reliance on antiquated paper fax workflows creates a...
Blog in Data & Technology

Mitigating Federal Cyber Risk: From Legacy Fax to Secure Cloud

Federal agencies operate in a high-stakes environment where mission delivery and national security depend on data integrity. Yet, much of the infrastructure supporting critical government functions remains anchored to legacy systems that create significant, and often unaddressed, cybersecurity risks. Outdated fax servers, analog phone lines, and fragmented paper-based workflows are not just inefficient; they are...
Blog in Healthcare & Interoperability

HIMSS 2026: The Three Core Trends Shaping Healthcare IT Priorities

Over 24,000 healthcare professionals converged at this year’s HIMSS Global Health Conference in Las Vegas, and one thing was clear: Healthcare leaders are now operating under a mandate of pragmatism, demanding measurable value, auditable governance, and solutions that solve the industry’s most persistent problem: unstructured data.During a HIMSS member focus group session organized and moderated...
Blog in Data & Technology

The Hidden Speed Bump in Healthcare: Solving the Unstructured Data Crisis

At RSNA 2025, it became clear that the future of healthcare AI is less about showy algorithms and more about pragmatic, real-world integration – particularly when it comes to efficiency in clinical workflows. While attendees admired next-generation diagnostic tools and advanced imaging analytics, the conversations that resonated most were about tackling unstructured data. Marianne Soucy, Solutions...
Blog in Healthcare & Interoperability

The Cost of Missing AI Governance in Healthcare

AI adoption in healthcare is surging, growing from 3% two years ago to 22% in 2025, according to research from Menlo Ventures. But adoption is vastly different from success.The harsh reality is that too many healthcare providers struggle to move their AI initiatives past the pilot phase. Newly released data from Black Book Research shows...
Blog in Data & Technology

Governance-Led AI: The New Filter for 2026 Budgets

The freewheeling days of healthcare AI spending are over, but not because AI failed to deliver. Health systems remain bullish on AI use cases and their ROI potential. What’s changing in 2026, however, is how those investments are evaluated.As providers face a multitude of macroeconomic concerns, IT budgets are coming under scrutiny, and money for...
Blog in Partners & Integrations

Inside CHC’s Workflow Turnaround: eFax® Integration with athenaOne®

Orchestrating a secure, efficient, and cost-effective IT infrastructure is a top strategic priority for the majority of today’s healthcare leaders. While organizations pursue digital transformation, foundational communication methods like faxing remain mission-critical for exchanging sensitive patient information. One major hurdle can be found in legacy workflows that lack modernization, often contributing to considerable operational friction,...
Blog in Data & Technology

Reflecting on the 2025 Government Shutdown: How to Mitigate Workflow Disruptions with Digital Cloud Faxing

On October 1, 2025 the federal government entered what is now considered the longest government shutdown in U.S. history after Congress failed to pass the necessary appropriations bills to fund government operations for the new fiscal year. This impasse led to a lapse in funding for numerous federal agencies, triggering the immediate furlough of non-essential...