How Do I Access My Faxes for Later Use?

Anytime you send or receive a fax with your eFax® service, all of the information relating to that fax are automatically stored online for the life of your account. You can retrieve them anytime through your eFax Message Center.

How to Turn on the eFax Storage Feature
To activate the free online fax storage and retrieval features:

  1. Log into eFax MyAccount.
  2. Click Update Account.
  3. On the Preferences tab, in the Display Messages section, click Edit.
  4. Select Yes and click Update.

Once Activated, You Can Access Your Faxes Online
To read faxes in your eFax Message Center:

  1. Log into eFax MyAccount.
  2. Click View Faxes.
  3. From here you can order your list of faxes by date, sender or other filtering parameters; or search for the desired fax by date, sender or keyword.