Survey Says: People Fax in the Strangest Places [Infographic]

Thursday, November 21, 2013 by The eFax Team

What does a Las Vegas casino, a train in Budapest, Yosemite's El Capitan, and a Paul McCartney concert in London have in common? If you were expecting a list of interesting places to visit, this may surprise you.

Mobile business professionals have recently closed important deals via fax at all of these locations. Yes, we said fax. When you consider the inconvenience of moving documents through a traditional fax machine, this brings up some obvious questions.


Q: Where would you find a fax machine on a train in Budapest? Or during a Paul McCartney concert?

A: Actually, you wouldn’t. All of these deals were closed using a mobile faxing app – the eFax mobile app, to be specific. Times have changed and mobile professionals need the freedom to fax from anywhere. In fact, 84 percent of survey respondents reported that they had closed a deal using the eFax mobile app while outside of the office – even from unusual places like mountaintops and rock concerts.


Q: If you're using a mobile phone to close a deal via fax, how do you sign a contract?

A: If you're using the eFax mobile app, it’s simple to sign documents using the digitized signature feature. eFax has not only made the fax machine obsolete when it comes to closing a deal, it has also eliminated the need for a pen. Now, you can use your finger to swipe or add your signature on the contract, and fax the signed document directly from the mobile app. Over 70 percent of survey respondents felt that having a digitized signature feature (such as offered on the eFax mobile app) would help them close more deals.


Q: What if I'm faxing to someone who's receiving the document on a fax machine?

A: When you send a document using the eFax mobile app, all of your documents will appear the same as a regular fax. Anyone who receives your faxes from your eFax number will never know the difference. Of course, the same fax document can be received and opened on a mobile app as well, as a PDF or TIFF file.


Q: Why use fax instead of other services like email?

A: There are several important reasons why fax remains integral to transactional business. Firstly, no contract or purchase order is complete without a signature. Secondly, unlike email, a fax time stamps a document on both the sending and receiving ends. For these reasons, faxed documents are considered legally binding.

Additionally, some online fax solutions such as eFax offer enhanced security. Faxes are SSL-encrypted and stored in a secure web-based inbox, providing a more secure method of transmission than regular email.

Finally, when it comes to signed contracts, expediency counts. And by using the eFax mobile app with your smartphone or tablet camera, it’s easy to snap a photo of a contract, add a digitized signature with a swipe of a finger, and transmit the contract via fax – all in a matter of seconds.


A few more interesting facts from the eFax survey:

+ Of the more than 1,100 small and medium-sized businesses polled, 32 percent say they have closed at least half of their deals this year from a smartphone or tablet.

+ 70 percent of survey respondents say that being able to use their finger to generate a digitized signature for online faxing will help them close more business.

See the infographic below showing all results of the survey.

To join the global movement of business professionals who use online fax services like eFax to close deals on the go, sign up for a free trial today.

Art of the Deal Infographic


Survey: The Art of the Deal

Deal making on the go: An eFax survey of small businesses shows that a whopping 84% of small business professionals have closed a deal outside the office.

Where are these mobile business professionals making some serious moves?

74% have or have needed to close a deal at a restaurant or bar.

23% have or have needed to close a deal in a car or train.

21% have or have needed to close a deal at the airport or while on a plane.

When asked where they have needed to close a deal, eFax users seem to be doing their business all over town. Responses included a Las Vegas Casino, on a train in Budapest, the dentist's office, on vacation, and from one savvy salesman: "The DMV. I'm just that good."

Where's the craziest place you've ever faxed?

28.5%: Nearly a third (28.5 percent) in the car or on a train.

21%: 21 percent at a sporting event.

Other honorable mentions include faxing while on a ski lift, from a police station, a fraternity house, while climbing Yosemite's El Capitan and...proving working parents can truly get it all done: while coaching a youth soccer game.

Mobile Madness: More deals are now being done with apps.

32%: Nearly a third of small business professionals have closed half or more of their deals this year using a smartphone or tablet, rather than traditional "sign on the line" paper.

Thumbs up for finger signatures:

31%: Nearly a third of SMBs cite finger signature as the top feature that helps or will help them close deals on the go.

When it comes to using mobile apps to close deals:

37% say the most valuable feature is the ability to scan documents through their phone or tablet’s camera, followed by: 31% finger signatures, 14% cloud collaboration, 10% video chat.

Communication roadblock:

38.9%: Nearly 40% of SMBs cite waiting on contracts as their top hurdle in closing a deal on the go.

Think the days of "can you hear me now?" are over? Think again:

23% say dropped calls or bad cell phone reception are their top hurdles to getting the deal done, while 19% have the most trouble waiting on legal approvals.

eFax: A mobile fax app can allow you to close a deal from anywhere, anytime. Faxes are still required by many institutions such as mortgage companies or healthcare companies.

1 in 5 deals were lost as a result of not being able to sign a contract on the go.

Time to give outdated mobile apps the finger.

71% of small business owners think that having a digitized signature feature for faxing will help them close more deals.

40% think it will help greatly.

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