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How Do I Receive Faxes by Email?
With eFax®, you can conveniently receive faxes in your email inbox. When someone sends a fax to your virtual fax number, the fax will appear as an email from eFax with the fax itself attached.
Receive a Fax by Email
- Open your email program (Gmail, Outlook, Yahoo, etc.).
- Find and open the email message from eFax ([email protected]).
- Click the attachment to open and view the fax.
A copy of the fax is also delivered to your eFax Message Center, so you can access your faxes online even when you don’t have access to email.
Note: If you have eFax Protect, enabled with AES 256-bit encryption, you will be able to view your received faxes only by logging in to the MyPortal Messenger Center.
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Change the File Format of Fax Attachments Sent via Email
You can choose to have faxes delivered in one of three different file formats:
- PDF, which can be viewed with the Adobe Reader software
- EFX, which can be viewed through your eFax Messenger® software
- TIFF, which supports multi-page images and can be opened in many programs, including Imaging (the default Windows TIFF viewer) and eFax Messenger
To Change Your Fax File Format
- Log in to eFax MyPortal.
- Click Account Details.
- On the Preferences tab, in the Receive Fax Options section, click Edit.
- From the Fax File Format list, choose the format in which to receive faxes: EFX, TIFF, or PDF.
- Click Update.
Note: This change will only affect faxes received after the new file format is selected. Faxes received prior to this change will remain unchanged.