How to Cancel Your eFax Account
U.S. and Canada
We’re sorry to see you go! For your security, cancellation requests are handled by phone or online chat.
You can contact us by phone 24/7 at (866) 761-8115. Online chat representatives are available 6 am – 6 pm PST, Monday through Friday.
- You will need your eFax number to verify your account before canceling.
- You will receive an email from Customer Service confirming your account has been closed.
- Once your account is closed, you will no longer be able to access your fax documents. Be sure to save any important documents you want to keep before you cancel your account.
For an international customer service phone number, please find the country you're calling from in the list below: